Q. Describe the most common types of jobs you do for your clients.
A. 1. Laser Engraving customer provided objects
2. Precision Laser Cutting
3. Converting customer supplied images into Vector Art
4. Digitizing Customer supplied Images for use in Embroidery
5. Embroidery Services
Q. What advice do you have for a customer looking to hire a provider like you?
A. In order to give an accurate price quote it helps to be specific as possible. For example: I would like a quote for laser etching a sheet of wood. It is a clear coated maple binder. I would like my company logo etched in the upper center. The area to be engraved will be approx 4" wide by 2" tall."
Q. Why does your work stand out from others who do what you do?
A. We go beyond basic engraving and embroidery services, and actually spend time with our clients to help develop marketable ideas. We take great pride in providing the best services we can. Also, our network partners allow us to offer a diverse range of options regarding quality promotional products and customized apparel at affordable prices!
Q. What do you like most about your job?
A. Since every job is different, every day brings new artistic challenges. The ability to be creative and help clients develop a unique concept is something we really enjoy. The greatest satisfaction comes from seeing a satisfied customer.
Q. What questions do customers most commonly ask you? What's your answer?
A. What kinds of materials can you engrave on?
Can you engrave on metal?
Many materials can be effectively engraved upon, including leather, acrylic, wood, granite, marble, glass, delrin, plastics etc.
Metals can be marked with a CO2 laser system using a CerMark product. This method leaves a black engraving. No metal is removed, leaving the structural integrity of the object intact.
Questions for our embroidery department typically revolve around "What is the minimum quantity you will embroider?" , "What is your turn around time" or "How much does embroidery cost?" The answers to these questions are determined on a case by case basis. We will do single runs, but cost and time will depend on factors such as complexity of artwork, whether or not the client has artwork in a vector format or a stitch file, and the stitch count of the embroidered job.
Q. How did you decide to get in your line of work?
A. I was a Laser/Optics major in college. I purchased a laser for personal use, but was soon getting requests to cut or engrave from friends and by word of mouth, so I decided to officially open shop with a business partner. I was also getting requests from Military folks for embroidery services, so I opened up an embroidery department in order to better assist them. Our services have continued to grow as we saw a need for them. This led to a few other partnerships with other Specialty Service businesses. With the business resources we have at our disposal, we are able to provide quality work with fast turnaround times at reasonable prices.
Q. Do you do any sort of continuing education to stay up on the latest developments in your field?
A. Along with the continued development of graphics skills, my partners and I are always on the lookout for new processes and techniques to facilitate our ability to provide quality service and products.
Q. If you have a complicated pricing system for your service, please give all the details here.
A. Laser Etching Prices are based on:
1. Material being etched
2. Square inches of area to be Laser Etched
3. Complexity of what is to be Etched. This can vary from the very simple (for example, just a text engrave such as a name) to a much more complex image (a good example of this would be converting a multi colored complex business logo to a 1-color image for engraving, or converting a photograph for engraving)
I need all 3 pieces of information before I can give an accurate price quote.
Pricing for embroidery is very similar.
Q. If you were advising someone who wanted to get into your profession, what would you suggest?
A. Expect a long Learning Curve. Even with my education in Lasers, it took me about a year of hands on training to feel confident in presenting myself as a professional. Marketing is everything, and a lot of manufacturers of equipment will have you believe their machines are as easy to use as a printer. I have seen a few folks try to get into my line of business (out of state non-competitors I was giving tips to) and about half of them sold their machines out of frustration.