Introduction: Dear Reader,
For over 14 years, Remote Workers, SMBs, and Corporations have trusted me (Shayne Pollard) to provide the best solutions in technology support and consulting services. I have taken that experience and enlisted a trusted and reliable team. Whether remoting in from home or at work you can spend less time troubleshooting while managing a larger project scope when help follows you wherever you go.
From Microsoft to Govt. Contract to Small Businesses, I've helped my clients reach their technology goals with unique interactions and conceptualized understanding of high-tech platforms available to consumers today, such as Azure and Google Cloud Services. My work often adds an intense level of analysis, and a clearly targeted hyper-efficient focus. I have a reputation of brand/customer advocacy after work is completed, and often add a fun, unique approach to problem solving that creates trust and loyalty.
Some proud achievements are:
• I helped some of the top BPOs training and development programs by enlisting help from trusted partners to guide new technicians towards a path of success and understanding.
• Successfully helped over 20 Small Businesses develop an IT program/department for their businesses including employee handbook creation.
• Graduated Computer Science (Network/Security) with honors.
• Completed 6 mo. internship as Level 3 O365 support.
• I jumped into the IT world 14 years ago moving from a call center associate to Director of Ecommerce for one of the biggest fashion retailers on the planet and haven't looked back. Too much.
Feel Free to reach out with any questions - I look forward to hearing from you!
Shayne Pollard
IT Support
Apoco LLC
*Please Visit Our Website For Commercial Services*
Per-Service Prices Total Cost
PC/Tablet Setup $100
Printer Setup $40
PC Tune-Up $40
OS Installation $100
Virus/Spyware Removal $150
Diagnostic & Repair $100
Firewall Support $250
Server Administration $300
Server Diagnostic & Repair $300
VPN Support $350
CAT5E Install Starting at $85 per outlet
CAT6 Install Starting at $100 per outlet
CAT 6A Install Starting at $65 per outlet. (25min)
Monthly Service - Freelancer Cost
Deposit $120
($120 for 8 hours, then $90 per hour after that. Includes 8 hours to start.)
Monthly Cost Per User (5 devices) $25
Annual Service - Freelancer Cost
Setup & Service Fees $3000 per yr
10 Hours On-Site Support $1000 per yr
Total $4000 per yr
