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Hired 737 times
15 years in business
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Top Pros are among the highest-rated, most popular professionals on Thumbtack.
Jul - Dec
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Apparently service providers get charged for answering your request. I specifically wrote I needed couch and love seat cleaned as most carpet cleaners also do upholstery... they choose not to read our request but then reprimanded me for even asking for a quote and asking the question because they get charged for responding. In the future I would suggest they read the user request prior to a response. It's not the consumers job to screen their clients. If you dont want to pay to be on the service of Thumbtack then close your account.May 14, 2019Verified
We were very happy with Magic Dry LLC. He explained the process to us and the carpets looked great. I especially liked the fact that they were dry-so convenient! I would definitely use them again.Aug 10, 2019Verified
The best carpet cleaning service we have ever contracted. I can’t think of anything to mention for improvements to their service and I usually can think of something to nitpick!Jun 7, 2018Verified
These guys were GREAT!!! Our carpets looked so clean afterwards and the deodorizer they use makes the whole house smell fresh!!! Great prices too! Highly recommend to anyone wishing to get their carpets cleaned!Jun 24, 2018Verified
We never had our carpets cleaned via dry cleaning. We are so happy. Our stains came out and so did the odor. I highly recommend Mike to everyone.Nov 25, 2018Verified
- What should the customer know about your pricing (e.g., discounts, fees)?We base our prices on the Approximate square footage and how many rooms to be cleaned.
- What is your typical process for working with a new customer?Explaining how we determine pricing, comparing our process to other processes, and explain how are process works.
- What education and/or training do you have that relates to your work?We are host(r) certified Carpet Cleaning Technicians.