FAQs
- What is your typical process for working with a new customer?
We talk with any potential and new customers to be sure we fully understand their needs, issues, and pain points. From there we provide a quote for our services and then perform the work once approved. After the work is completed we ensure the customer is satisfied with the services we have provided.
- What education and/or training do you have that relates to your work?
We keep up with all the current hardware/software and IT services available. We also check for any breaking news in IT security to ensure we are up to date if any new threats are identified.
- How did you get started doing this type of work?
I have had a fascination with computers and anything technology related since I was a child. My interest really took off while I was in college and I have been working in the industry since.