Special Ops Moving Dallas

Montrose, CO

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About this pro

How does your business stand out?

We take great pride in our company. We schedule our moves according to what resources we have available and would rather be completely honest with every customer than give unrealistic quotes or expectations.

What do you enjoy about the work you do?

The chance to speak with and meet new people. Every potential and current customer has his or her own unique story and every move is different. we are constantly learning new things within our industry.

Location

Montrose, CO 81401

Years in business

8

Number of employees

25

Times hired on Thumbtack

1246

Reviews

452 Reviews
  • Kim P. Nov 13, 2016
    Local Moving (under 50 miles)
    Verified Review
    You get what you pay for.
    This was very unprofessional service. The men arrived in a HUGE truck when we were only moving enough to fill maybe 1/4 of it. I questioned how they would get the truck in our small condo complex and the men freaked out and threatened to quit kept trying to call the office to see what they can do. The office kept arguing back and forth with them. Finally they drove over to the complex to see if the truck would fit and they said it would. They were able to move everything professionally after that, but what a nightmare for about the first 40 minutes of our move. The office staff was friendly and trying to help the situation, but the fact that the actual movers had zero professionalism and were not able to tell me if the truck would fit in a parking lot or not was ridiculous. The one mover threatening to quit his job on the spot was also ridiculous. This company must not treat their employees very well based on what I witnessed. I would not use this company again or recommend them unless you had very limited money and were desperate. They did have the best rate in town by far.
  • Jenny B. Sep 12, 2016
    Local Moving (under 50 miles)
    Verified Review
    Horrible Company
    To start, they were great. They showed up on time and move all of our furniture out and the movers were very professional. We stored our furniture in their pods for three months thinking everything we going smooth, but when we moved into the new house, that's when everything went downhill FAST!! They first gave us a time of 3-5pm to be at the house to unload. At 4:45pm I received a call that they were still loading the truck. They finally showed up at 7pm...with only 5 of our 7 pods. They then tried to tell me that it took them 10 hours so they charged me for the entire time! How was it 10 hours when you didn't even load all my stuff! I was then informed that they couldn't find our other 2 pods. It took them 4 days to "locate" the lost furniture, which they also told me were in a pod that was marked "empty." In the meantime, as they were searching for the pods, the lack of communication was unbelievable. I never would get an answer to my phone calls, but instead a text back. They finally found the pods, or what I thought, and delivered. Behold...not all was there! They then had to go back and find the rest. After another few days of no communication, I finally found out it was found. They said that it was loaded on the truck and would be delivered. Three days later, after numerous phone calls, the furniture arrived. All except a few items. Some pieces I can live without, but one crucial piece of furniture was missing. The chaise lounge cushion to my couch! This basically deems the couch useless, as it is the largest cushion! I called and talked with Leslie about how to get money back from this move from the time, stress, and not all being delivered. She said that she would talk to management and get back to me. That was about 2 weeks ago, and now they won't answer my calls or return my messages. This company is shady and VERY UNPROFESSIONAL!! I am now going about other means to rectify the situation we are in. If I could give ZERO stars, I would, but unfortunately you have to mark one at the least. I do not recommend anyone use this company!!
  • Kirsten M. Aug 18, 2016
    Local Moving (under 50 miles)
    Verified Review
  • Aetve S. Aug 10, 2016
    These guys rocked. I called around and got several quotes. Theirs seemed the most reasonable (lowest hourly date by a tad, and he estimated 2-4 hours, where others had said 3-5...). We decided just two guys were necessary to move us from a top floor apartment in north Denver to another about a mile away. First place had an elevator, the second one didn't. From the time they arrived (a little late, but we got a call to let us know that in advance), it was nothing but hustle. Our belongings were all carefully wrapped and then whisked out of the apartment and into the truck, where they were aranged like puzzle pieces, perfectly stacked so nothing shifted during the drive. Everything arrived unharmed, and the entire move took 2 hours, 20 minutes. We were all moved in by 11:30 a.m., and had the rest of the day to unpack. Now that's my idea of money well spent!
  • Renee H. Aug 9, 2016
    Local Moving (under 50 miles)
    Verified Review
    The company was over two hours late. They gave us a window of arrival between 9-10am. They arrived a little after 12pm. It took them over five hours to move us. We moved last year with the same amount of stuff and it took 3 1/2 hours. When I called the office to speak to a manager regarding the inconvenience of the movers being over two hours late, he said "oh two hours really isn't that bad". That's horrible customer service in my opinion. We will NOT be using Special Ops Moving again.
    Special Ops M. Aug 9, 2016

    we are sorry for your experience. We always give an arrival window of 2 hours but the crews were running late from their morning jobs. Also to address the time of service we quoted this job for 5 hours which was confirmed with an e-signature. The reason for this higher estimate was the 3rd floors stair access which increases service time. On a good note no damage was reported to the customers household goods.

  • Courtney C. Jul 30, 2016
    Local Moving (under 50 miles)
    Verified Review
    The moving team was very friendly and professional. We have a lot of stuff and they worked very hard to make our move a success!
  • James D. Jul 28, 2016
    Local Moving (under 50 miles)
    Verified Review
    This organization was very responsive and reasonable. They showed up on time and did an excellent job with our move. I would recommend them to others.
  • Mike D. Jul 14, 2016
    Local Moving (under 50 miles)
    Verified Review
  • Myrna M. Jul 12, 2016
    Furniture Moving and Heavy Lifting
    Verified Review
    Very professional. Very much appreciated the work.
  • Zackary F. Jul 11, 2016
    Local Moving (under 50 miles)
    Verified Review
  • Bill M. Jul 11, 2016
    Packing and Unpacking
    Verified Review
    The 3 man crew was very prompt, professional and did a great job. Highly recommended!
  • Will S. Jul 9, 2016
    Furniture Moving and Heavy Lifting
    Verified Review
    Be careful using this service. I completed a contract and was given a window when the movers would arrive (between 1-3pm). At 1:30 I was informed that for a variety of reasons the earliest anyone could arrive would be 5:30. I had a rental truck that needed to be returned at 5:00. I completed the work myself.
    Special Ops M. Aug 9, 2016

    unfortunately our morning jobs were running over. We are sorry we could not service this job. We did offer a discount but could not work out an arrangement.

  • Keri G. Jul 9, 2016
    Local Moving (under 50 miles)
    Verified Review
  • Tom K. Jul 9, 2016
    Local Moving (under 50 miles)
    Verified Review
    The guys that actually moved my items were friendly and fast, but overall I don't think the company is very professional. The moving truck had a hole in the roof and it rained during the drive, so some of my stuff got wet. They also charged my credit card for more than the amount on the paper that I signed... currently in a fraud investigation regarding that...
  • Donna C. Jul 8, 2016
    Local Moving (under 50 miles)
    Verified Review
    The window of arrival was 8-10 and they arrived at 10:00. They did communicate that they wouldn't be there until 10:00 as they had to stop and get gas. They were fairly inexperienced movers - very polite and careful with our furniture for the most part - but just didn't really know enough to be a crew on their own. We needed them to get us moved out of our 3 bedroom home and into a new Ranch and we only had furniture for 2 bedrooms as we are empty nesters. We didn't have a couch or much living room furniture as we had purchased new delivered directly to our house. Our move lasted from 10:00 AM to 11:00 PM and our 31 year son ended up helping by taking apart our two beds, and two other pieces of furniture - and then helped unload them. Four pieces of furniture did not get put back together before they left at 11:00 PM!!
  • Bob S. Jul 6, 2016
  • Amelia R. Jul 6, 2016
    Local Moving (under 50 miles)
    Verified Review
    I will start off saying the guys that moved me were great, the overall experience was horrible. I had planned my moving day, had everything ready to go for my appointment time (2-4pm) on said day;(Thursday). I packed myself, everything was taken apart and arranged in the living room. All ready to go, just needed to be carried down and loaded into the truck. At 12:30pm that day I recieved a call asking if I could wait until the next day. Fine I understand that sometimes jobs are much larger than they seem and at no fault of the moving company they had to finish the job prior to mine. So I agreed to move my moving time to the next day. HOWEVER, no slots were available the next day, so I had to wait another day until Saturday same time window (2-4pm) By the way, this Memorial Day weekend. Fine I can adjust, I'm a reasonable person. So after sleeping on my mattress in the middle of my living room for two nights I was ready to get my stuff moved. So I waited, 2pm passed, then 3pm passed, 3:30pm came around and I figured I should call to find out whats going on. Lady at the office (Acasha) said I don't want you to wait, l'll call dispatch and then call you right back. 15 minutes pass, no returned call. I called them back, voicemail. I left a message. 30 more minutes pass still no return call and its well passed my time window, left another voicemail. Called them again, VOICEMAIL. I left another message. By point I'm upset, frustrated and freaking out. I CAN'T physically move myself I had just had 3 bones removed from my wrist, no way can I carry anything down 2 flights of stairs. I find another number of the person I spoke with when booking my move (Lindsay). Called her, voicemail FIGURES. This time I'm informed that they are closed for the holiday weekend and if I was in the process to be moved dispatch number was listed. Seriously? What horrible, horrible customer service. So I called dispatch, you guest it voicemail. Left another message. It's well after 6pm already 2 hours passed my appointment window and I have no idea what to do. I then emailed the company, explaining my frustration and irritation that NO ONE from the company could be bothered with returning my call. I had a scheduled job, paid $100 reservation fee and they didn't treat me with any respect for my time. So there I was, crying, upset sitting on my living room floor because I had no options. It was a holiday weekend and there was absolutely no way I could get my things moved. By this time it is 7:15pm and my phone rings. The movers were calling me, not the office, not dispatch, the guys doing the heavy lifting. They apologized for the delay and wanted to see if I was still willing to move that night. Well because I had no other option, I agreed. It took them another hour to get to my apartment. Then there was something wrong with my quote and they had to call the owner. Finally at 8:30pm they started loading my boxed up belongings into the truck. Again the guys moving my stuff were great, they were exhausted from having just finished a 10 hour job and still were professional and hard working. I really just needed them to move my belongings, because that is what I physically could not do. So once we arrived at my house, I had them place all the boxes in the front dining room and then place the furniture in the appropriate room. The last box was brought into my home at midnight. Then to top it all off, they had difficulty getting in touch with the owner so I could pay with my card. What an ordeal, I tell you. I emailed the office back stating I was moved but their lack of customer service was horrific. You'd think that I would have recieved some kind of apology, but no. It pains me to not recommend this company. I chose them based on their company mission and how they give back, but I paid for a job and should have recieved some respect. Acasha (I'm sure I'm misspelling her name) office lady should be fired. I called well within my appointment window and left 4 messages for her afterwards and never recieved a call back. I'm thankful my stuff was moved but that day was one of the most stressful days of my life.
    Special Ops M. Aug 21, 2016

    we apologize to this customer for mishandling her schedule. As she mentioned this was a super busy holiday weekend and we just got behind. We have no excuse for the poor phone handling either. We will call and offer a discount and our apology :(

  • Kathreen B. Jul 6, 2016
    Local Moving (under 50 miles)
    Verified Review
    The owner and the company were great. A family-owned business. The owner came to quote us for the work to be done and when the guys came they finished the work in half the time they estimated for with only 3 guys instead of the 4 that we originally scheduled. Hard workers and I would definitely use them again for another move!
  • Christina G. Jul 3, 2016
    Local Moving (under 50 miles)
    Verified Review
    Would recommend looking somewhere else- took 4 hours to move from a studio apartment to another residence less than a mile away. Have done this move with the same amount of belongings and to a farther distance, and it took those movers under 2 hours. The lower hourly rate at SpecialOps was not worth it in the end.
  • John S. Jul 1, 2016
    Good company, efficient and well mannered crew, well organized management team. Gave me a quote over the phone for a move from Englewood to Parker loading and unloading went great. They Were proactive and responsive. I would consider moving with Special ops moving. this company is a reasonable mover. Good customer service and responsive and time
  • Allison R. Jun 29, 2016
    Local Moving (under 50 miles)
    Verified Review
  • Dian C. Jun 28, 2016
    Local Moving (under 50 miles)
    Verified Review
    This is the 3rd time I've used Special Ops. Each time the crews have been a pleasure to work with, efficient, timely. We had a little snafu with scheduling this time. The crew arrived late but they worked hard and fast and stayed til the job was done. It was over 90 degrees and we had many heavy items to come out of the basement and go back down into a new basement. They did great. Again---a professional crew and pleasure to work with.
  • Darren P. Jun 28, 2016
    Local Moving (under 50 miles)
    Verified Review
  • Ron K. Jun 27, 2016
    Local Moving (under 50 miles)
    Verified Review
    Over an hour late to the job / was not careful about how items were stacked in the truck / lots of scratches. In addition, the truck was extremely dirty and, as a result, I spent a good amount of time, after the move, cleaning down my items. Also, during the move, I spent multiple calls, on the phone with the movers, regarding directions (when taking notes the first time, or even using Google Maps would have solved this problem).
  • Roy R. Jun 26, 2016
    Furniture Moving and Heavy Lifting
    Verified Review
    Move went well and was completed in projected time. Crew seemed anxious to finish after stating they had worked a 15-hour day the previous day.
  • Angela R. Jun 23, 2016
    Local Moving (under 50 miles)
    Verified Review
    great job done!
  • Andrew C. Jun 22, 2016
    Local Moving (under 50 miles)
    Verified Review
    Great effort by these guys to move a two bedroom apartment on the third floor to a three story townhome in 4.5hrs.
  • Kim T. Jun 22, 2016
    Local Moving (under 50 miles)
    Verified Review
    The guys that showed up were great, but the price quoted and the price charged were different once they finished the job.
  • David S. Jun 20, 2016
    Local Moving (under 50 miles)
    Verified Review
    Booked for a Wed. evening move 5-7pm window with only 10 items to move. Company never showed up and I spent most of the evening until 10pm talking with some dispatch person who I later found out was the owner. They tried to make it right by having movers there the next day in which he said he would send his best crew to make up for the no show. 2 guys showed up in fact early for my move the following day, and they busted their @ss, however, one guy was awesome and tried to keep things moving along but the other guy(not his fault was stuck to help but for religious reasons was fasting all day and his energy was unfortunately very low. It really seems like the owner of the company pushes his movers to the brink and then beyond. If you schedule your move for first thing in the morning then I think they will do a decent job but any later or if you are job 2 or 3...hell maybe job 10 depending on how hard he pushes his employees then you get movers who have probably worked 10-12 hours already and are made to keep pushing. Company would benefit if there were more employees but seems like keeping payroll going could be a problem if that were the case. One mover even offered after the job was over to stay and help with a few other items - that guy is someone I would refer to friends as he was a real class act!!
  • Barbara C. Jun 20, 2016
    Local Moving (under 50 miles)
    Verified Review
    Very quick information and able to make a decision in a couple of days.
  • Grayson B. Jun 20, 2016
    Local Moving (under 50 miles)
    Verified Review
  • Steve B. Jun 20, 2016
    Local Moving (under 50 miles)
    Verified Review
    Dings and scratches in the furniture after the move. It was hard to get some items out of the apt door, but these happened in the truck. The guys were quick and we finished early.
  • Bunnie S. Jun 19, 2016
    Furniture Moving and Heavy Lifting
    Verified Review
    Great guys, Some bumps,scratches slight breakage, but nothing major.
  • Rich B. Jun 17, 2016
    Local Moving (under 50 miles)
    Verified Review
    They were great! Polite, professional, and efficient.
  • Maureen R. Jun 17, 2016
    Furniture Moving and Heavy Lifting
    Verified Review
    Once they finally arrived they were OK...I had to call nonstop for hours to see if they were actually coming. They were supposed to start at 9AM and didn't arrive until 12...after numerous calls.
  • Morgan D. Jun 15, 2016
    Local Moving (under 50 miles)
    Verified Review
    Everything was delivered all right and fit very well in the timeframe. I do feel the 2 young men who did the delivery should have dressed and acted much more professionally than they did. The scheduling and dispatch people were very professional, courteous and well-spoken. I do appreciate the job being done.
  • Karen B. Jun 15, 2016
    Local Moving (under 50 miles)
    Verified Review
    Leslie is very pleasant and informative to work with. She detailed the quote, so no extra charges to surprise me later. Love that Veterans are both supported and hired by Special Ops Moving!
  • Trenton S. Jun 14, 2016
    Furniture Moving and Heavy Lifting
    Verified Review
    The two movers showed up early and didn't charge me for it. The poor guys had to move furniture through a city block-long hallway, down a tiny fire escape staircase, back along the city block and into the truck, and they did it without any complaints. All of my furniture was moved safely and without incident. The truck driver took the time to back into the new place's driveway, cutting across two lanes of traffic. Everything was placed into my new home with care and efficiency. One of the movers did all of this during a religious fast, too! I couldn't be happier with this company, and if I ever move from my current place, I'll be using them again.
  • Sam W. Jun 12, 2016
    Did a good job. Fair price too..
  • Larry L. Jun 12, 2016
    special ops moving was a moving company suggested by a friend of mine. I hired them to move my belongings last month. It was my 5th move in 3 years and I just wanted a stress-free relocation. I got exactly that, thanks to the movers. They were so professional and so efficient, it was almost unbelievable. Everything was taken care of them. I didn’t have to do anything except for giving them orders. They were friendly and very skilled at this job. I think I may have found a new friend in one of the movers named Tony . He was the leader and always kept his eyes on every little detail. He’s also from my hometown, so I chatted him up. It really was the easiest move of my life and all the credits go to these guys. I must also mention that their quote was very low too.
    Special Ops M. Jun 12, 2016

    Thanks for your feedback!

  • John N. Jun 12, 2016
    Local Moving (under 50 miles)
    Verified Review
    Hate to give a bad review when one guy worked really hard, but... Otherwise, very poor. Asked for 4 men, was promised at least 3, and 2 showed up. Granted, I inderestimated the time, even tho I would've been close had 4 men showed up, but when the 2 couldn't finish, they had to come back a 2nd day with 3 guys (more $)...2 of the 3 guys were hung over or otherwise slow. Pete, the leader did work hard, and I appreciated his real efforts to make up for the others, but then, he had an issue that meant a shortened day (3 hrs) and me and my wife were left with finishing about a fourth of the move ourselves. Beat up & tired, we could've used a more complete job.
  • Vicki S. Jun 11, 2016
    Local Moving (under 50 miles)
    Verified Review
    They were very conscientious about keeping our furniture safe. They worked very hard all day. They were also very polite and friendly.
  • Kate S. Jun 11, 2016
    Local Moving (under 50 miles)
    Verified Review
    Small inter-city move done promptly and professionally! Quick response, and at a reasonable cost. One small issue was very courteously resolved in a flash!
  • Melissa F. Jun 8, 2016
    Furniture Moving and Heavy Lifting
    Verified Review
    The cost estimate was close to what I expected. But the movers pressured me to pay in cash for a "flat rate." Then when it took longer than they thought, they tried to change the "flat rate," and then when I told them I didn't have any more cash they did not reassemble furniture and rushed. It was the cheapest quote we got and our furniture isn't that nice, so it wasn't a big deal. But if we had nice furniture I wouldn't have used them. Flat rate cash vs. hourly was about the same cost, but I wish I hadn't let them pressure me.
    Special Ops M. Jun 12, 2016

    This crew was let go after we learned of this and we apologize for the crews actions. It is NEVER our company policy to change the terms of or written estimate. We accect cash but will not tolerate our crews pressuring customers. We prefer credit cards...

  • Vince Y. Jun 7, 2016
    wasn’t expecting much from the movers given how low their quote was. But they surprised me. The movers, all four of them, arrived on time with all the right tools. The movers seemed quite unshaken by the prospect of having to carry heavy furniture and full gun safe down from my 3rd floor walkup. They tackled the job head on and carried everything downstairs quite comfortably. I was very impressed seeing how efficient these men were. They had special hydraulic dollies for the safe and other heavy items.They made the delivery on the promised date (had to store the items with them short term) and nothing was broken. Great services for the money I paid special ops moving.
  • Bentley C. Jun 7, 2016
    Local Moving (under 50 miles)
    Verified Review
    Great guys and very hard workers. Were delayed by 3 hours arriving and this was a challenge for us.
  • Lark B. Jun 5, 2016
    Local Moving (under 50 miles)
    Verified Review
    The move was largely poorly done. The upside was they were helpful in changing the date of our move when out closing date changed. The downsides were numerous as listed below. 1. Two items, a lamp and patio chair did not come back from their storage. They said they found the patio chair and have promised to delivered it twice. After missing the first delivery date I contacted them telling them it was not delivered. They said they would the following Saturday. I said I had heard that before and what assurance would I have that they deliver the next Saturday. They said a manager was handling the delivery. The manager also did not deliver. To the date of this posting, I don't have the chair they found or the lamp. The lamp was wrapped in a basket in a blanket. The blanket and basket came minus the lamp. No word on the lamp's whereabouts. 2. A few items were broken/torn due to careless handling or putting too much weight on a piece of furniture. 3. The crew of two trucks and four movers did not work together until all the items were in our home. One truck and two movers left with about a third of the second truck still unloaded. I can't find a reason to recommend or use again based upon our experience.
    Special Ops M. Jun 7, 2016

    We regret lark had a negative experience however we'd like to add a few comments... 1. Customers do reschedule and we try to accommodate this. This move being at the end of the month (our busiest time) made it difficult to deliver the missing items. However as of this date all missing items have been returned. 2. Unfortunately on moves especially not professionally pack items can get damaged. Our damage ratios are 2% the smallest in the business but it happens. This is why we carry insurance and have a fast and easy online claims process. To this date we have no record of receiving a claim from this job. We will reach out to see why. 3. Packing a truck 100% full is not always a great idea, especially when all the items will fit in one run. Packing that tight usually results in damage. We pack the trucks efficiently to avoid damage and keep the trucks weighted properly. As with any job we try to accommodate customers schedules. This last minute change was a a cost of other jobs to us. We appreciate the feedback but also would like readers to consider how difficult it is to make changes last minute. We respect larks opinion. But think 1 star is a bit harsh considering we were under budget. Rescheduled at the last minute. And all items were returned as soon as possible..

  • Rudy R. Jun 1, 2016
    Good company, efficient and well mannered crew, well organized management team. Gave me a quote over the phone move went great. By some odd chance, were a no show for delivery at the stated delivery time, and ended up being late. But I believe it was a rare, random chance that this misunderstanding occurred. They Were proactive and responsive after I called in the no show, in addressing the mix up to the extent possible. I would consider moving with Special ops moving again because ""the known devil is better than the unknown"" and this company is at its worst, a reasonable mover. Good customer service and responsive and timely.
  • Marcus J. Jun 1, 2016
    Special Ops Moving helped us through a very difficult time when our closing date kept changing. They were understanding about the delays and worked with us even when there was short notice once the closing finally happened. There was always a familiar voice to talk to when I needed reassuring. They were even helpful when we thought, at one point, that we would have to cancel. Once the move was scheduled, we were constantly getting updates as to how things were progressing. And the truck drivers were extremely nice and very respectful. They went out of their way to do a great job in a difficult loading situation. And the drivers also kept in contact with us to keep us updated on the delivery. I would definitely use this company....
  • Chris W. May 31, 2016
    Furniture Moving and Heavy Lifting
    Verified Review
    I hired Special Ops to help unload a truck I had driven out myself. I was quoted a fair price and had chosen them because they had availability during the morning. I was told they would be there between 9 and 10. 10:15 rolled around and no sign of anyone so I called. The office was closed for Memorial Day, which is to be understood. On the voicemail message, they gave a number to call the dispatch. No answer there. Finally got a call from another gentleman around 10:30 telling me that all their early morning moves had doubled in requirements, and he didn't have a crew for me right then. He said it would be, at the earliest, 1:00 pm. Fortunately for me, I had more bodies to help me than I had originally planned to have, so frustratingly, I cancelled. I understand stuff happens, but at best four hours after the quoted time? Unacceptable in my view. This is the first negative review I've ever posted on any website, but hey, they asked.
  • Zoe A. May 31, 2016
    Furniture Moving and Heavy Lifting
    Verified Review
    They didn't ask for my cell number so they couldn't reach me because they had the wrong address!!
    Special Ops M. Jun 1, 2016

    The cell number we had was from the customer's email which was incorrect. We definitely should have not assumed that and double checked. We apologize..

  • Michael V. May 27, 2016
    Local Moving (under 50 miles)
    Verified Review
    The customer service coordinator was very helpful and did a good job helping to keep me calm. Everything else went terrible, every item I didn't pack got damaged. Over $7000 in damages. They were also late each time and ran over past midnight when they were suppose to start at 8am. It was only 1 truckload.
  • Dean H. May 18, 2016
    Local Moving (under 50 miles)
    Verified Review
    First they showed up 6 and a half hours later than what they told me they would. Then any time you try to call you never get through.
  • David G. May 17, 2016
    After having a very negative experience with a company that called itself a similar name on Craigslist (that by the way was not registered), finding special ops moving was phenomenal. They were on time, very efficient and flexible, and made the moving experience very enjoyable. A definitive two thumbs up, but be ready to spend a bit more than the smaller movers but definitely worth it to have insurance and licens. Good job!
  • Maria A. May 17, 2016
    Local Moving (under 50 miles)
    Verified Review
    I was guaranteed a time frame of 12 - 2. They called at at 2 saying they'd be there in 20 minutes. 40 minutes later only 2 men showed. I requested/paid for 3. An hour later man #3 showed. A rental truck and no uniforms(not even shirts with a company name).??? The loading took 3 hours. They asked for numerous drinks. Stopped working too many times to chat. Conversations were not always appropriate. When loading was done they said they were taking 30 minutes for dinner. 45 minutes later they showed up. It took them 2 hours to unload. More unnecessary conversation including a couple with a nosey neighbor, who reked of Pot. Everything was received in good order but I cannot recommend this company.
  • Alex S. May 16, 2016
    Local Moving (under 50 miles)
    Verified Review
  • Charlanea H. May 15, 2016
    Local Moving (under 50 miles)
    Verified Review
    My scheduled time was between 9am and 10am. they called at 10am saying they were "getting gas and would be there soon". After waiting another hour, i called them to ask where they were, which they then informed me they were a block away. The crew didnt show up til 11:30am.. they were hired for a two hour job and were supposed to be finished BY NOON. I get things happen, but how did it take you an hour and a half to get gas? No discounts were given over that either. Next, I hired a two man crew, one of which didn't have any papers filled out ready to sign, and he said he didn't "know what they said, just read them". which means in this 30 minutes one person is left to move the boxes. I just find it unprofessional also because the one left to move most things alone, it was his first day. I got an eye roll for having them move the boxes to the third floor, and I ended up just putting my bed together myself. Would never recommend the company. Might I have their gloves were also extremely dirty, they didn't shrink wrap my mattress, and now they have actual finger prints all over the edges even after I hand washed them. GOOD LUCK if you hire this company.
  • Richard B. May 14, 2016
    Local Moving (under 50 miles)
    Verified Review
    They were on time, courteous, got the job done within the estimate, nothing broken, I would use them again.
  • Andrew B. May 11, 2016
    Local Moving (under 50 miles)
    Verified Review
    The gentleman were asked to carry the extremely heavy smoker into my backyard over rocks and gravel. And they did not complain. Very nice and respectful gentleman completed the job. There was great communication on all ends.
  • Elizabeth D. May 11, 2016
    Local Moving (under 50 miles)
    Verified Review
  • Angela G. May 11, 2016
    Local Moving (under 50 miles)
    Verified Review
    Leslie in the office was super helpful. I feel like the guys worked hard but it took them a very long time to get things packed up and moved even though I felt I was really organized. They worked a long day and Henry was super respectful and helpful. They did leave a huge gauge in the wall trying to move a big piece of furniture that was too much for them. Maybe should have had 3 movers instead of 2.
  • Kristin M. May 10, 2016
    Local Moving (under 50 miles)
    Verified Review
    The movers showed up 2 hours after the time I was promised. He was full of excuses - his day off? Had to move his wife? Not sure and frankly don't care. I hired a professional moving service but got 2 guys in a Enterprise rental truck. I'm guessing this wasn't his normal gig as he wasn't even able to pull it into the alley (garbage trucks go through there on weekly basis). But the worse part was they showed up with no tools?! Just some cling wrap. They didn't even have tape. They moved furniture without taking it apart causing damage as you can imagine. I would not recommend the service.
  • Dustin H. May 8, 2016
    Local Moving (under 50 miles)
    Verified Review
  • Denise W. May 7, 2016
    Local Moving (under 50 miles)
    Verified Review
    The crew showed up 90 minutes late. We called to be sure it was properly confirmed and the office lady said she'd call back right away to give us their time frame but never did. The crew was friendly and quick. They did pretty well up until the end when they dropped our box containing flatware, shattering all of it. They said the bottom of the box fell out, but I picked it up right in front of them to see and it was still intact. One mover was very sorry, but the other didn't care at all. The good mover was opening boxes to assess the damage and the second interrupted us to receive payment and didn't apologize at all.
  • Jennifer Y. May 2, 2016
    Local Moving (under 50 miles)
    Verified Review
  • Jerry Z. May 1, 2016
    This moving company is great, moving is always a headache but the local moving crew was so professional and helpful, they were fast and treated all of my property with extreme care. I will always recommend them to anyone i know that is moving and will only go through local moving in the future! Thank you Special Ops Moving
  • Natalie Y. May 1, 2016
    Local Moving (under 50 miles)
    Verified Review
    Fine job.
  • Matthew C. Apr 26, 2016
    Furniture Moving and Heavy Lifting
    Verified Review
    The two guys hired worked very hard and quickly. We only broke one lamp, and tore some vinyl mattress covers. I would use this company again.
  • Charlie M. Apr 26, 2016
    Local Moving (under 50 miles)
    Verified Review
    suppose to have a 26ft trk and show up with a 20ft.no refrigerator dolly,the2 they had 1 with flat tire the other kept comin apart. They scarathed the hell out of a $ 3500 bed room set and dented up my new freezer,scaratch up the wife s china cabinet, tore up moding around doors. Did not drain hose on washine machine drug hose on floor and scattered dirty water from basement to the grarage. And the BIGEST was the DON'T CARE ATTITUDE the 1 kid HAD.
  • Fred G. Apr 25, 2016
    Local Moving (under 50 miles)
    Verified Review
    The movers showed up on time, the move itself went quickly and efficiently. The movers were polite and friendly. The only glitch was boxes; I thought they would bring them, they thought I had them. This was resolved; they went and quickly obtained some. I was very satisfied.
  • April Y. Apr 24, 2016
    Local Moving (under 50 miles)
    Verified Review
    Rude movers and damaged furniture without fixing👎
  • Jillian S. Apr 17, 2016
    Furniture Moving and Heavy Lifting
    Verified Review
  • Charles B. Apr 17, 2016
    Local Moving (under 50 miles)
    Verified Review
    They moved my heavy funiture into my house. They were friendly and helpful did a good job for the most part but were too much in a hurry and damaged four walls and a door frame. I had to stand right by them to either help or prevent other walls and doors from being damaged. I recommend you ask if they have heavy furniture moving straps and dollies if you book them or any other mover
  • Barry L. Apr 16, 2016
    Packing and Unpacking
    Verified Review
    I hired this company for labor only to pack a furnished 28 foot truck to be moved from CO to PA, with truck then going to storage for at least a month. The move entailed a 3 BR residence with minimal furniture and no appliances, but with a good bit of business stock inventory (a lot of boxes/totes). Scope of job was clearly stated with initial contact and subsequent communications by phone...very under-estimated by scheduler...not enough men were scheduled so it took longer than it should have and men got overly tired, and I believe it naturally affected their attitude and work performance. The men said they thought this was at least a 3/man, possibly 4/man job upon arrival/inspection...I agreed and suggested they call for additional help, which they did not. As stated, this job was for labor only to load a truck already onsite. They arrived a bit late due to the fact the truck they brought was having ramp issues?!? I don't understand this complete breakdown of communication on the company/employee side of things. I was also charged for them to take a lunch break while on the clock. I don't see that stated anywhere as being policy. While I agree they needed and should have a lunch break given how long the job was taking, I don't think it should have been on my dime because the company under-estimated the job. The packing seemed to go well, but guess I won't know about damage until after it is unloaded. The men were not very inclined to use the blankets and ratchet tie-downs I provided, so I am unsure how things will move and/or what damage scenario will be. The men did work hard and the truck is loaded, but things sure should have/could have gone a lot smoother in my opinion.
  • Ashley S. Apr 15, 2016
    Local Moving (under 50 miles)
    Verified Review
    They were scheduled to come at 10AM and didn't show up until 6PM. The new owners showed up to the house and were not able to move in because the stuff was still in the house. A lot of our furniture was scratched up and the put a dent in our wall. The movers were friendly and fast but they may want to slow down just a bit to prevent damage to people's things. Sadly I would not recommend this company.
  • Michael H. Apr 12, 2016
    Local Moving (under 50 miles)
    Verified Review
    The team who came was great and very quick
  • Ellie M. Apr 12, 2016
    Local Moving (under 50 miles)
    Verified Review
    Easy move, we saved all the heavy lifting for the movers. They moved a house, condo, and picked up a couch at an additional location and had the move completed in 4 hours.
  • Michelle C. Apr 10, 2016
    Furniture Moving and Heavy Lifting
    Verified Review
    I hired special ops to move the heavier items from my main floor because I'm getting my hardwood floors refinished. Leslie was the person that arranged everything & she was extremely helpful & curtious. They were prompt, called ahead before their arrival, were friendly & professional. The price was reasonable too! My only concern was that they seemed to be in a rush and were a little careless with a few of my items.
  • Donna H. Apr 10, 2016
    Local Moving (under 50 miles)
    Verified Review
    4 hours late, no contact made. Had to call, truck lift didn't work. Things broken, furniture scratched. Did not set up bed as promised, did not refasten mirror to dresser as promised in contract. Had to move clothes in closet myself because the forgot the box. Had to make two trips because the truck they brought was not big enough. When I first called for movers, Leslie said they would take care of furniture & re set up furniture necessary, small move 1 bedroom apt. would not take over 2 hours. It took 10 hours total. Got a call previous day confirming time. Don't know who is in charge, but no one is minding the store. Poorest service I have ever seen. Will not ever use again or recommend.
  • Chari M. Apr 9, 2016
    Local Moving (under 50 miles)
    Verified Review
    The guys arrived 2 hours after the designated end of the window as they just left a 2 truck job, arriving at 5pm for a 4 hour job. They were exhausted but worked hard. The movers were very polite and respectful throughout the move. Will definitely request a morning move next time.
  • Stephanie K. Mar 30, 2016
    Local Moving (under 50 miles)
    Verified Review
    While they were a little later than expected, they were efficient, careful, courteous, and super hard workers! They knocked it out in less time than expected so being late wasn't a problem in the end.
  • Steve W. Mar 29, 2016
    Local Moving (under 50 miles)
    Verified Review
  • Todd B. Mar 28, 2016
    Local Moving (under 50 miles)
    Verified Review
    These guys were professional and they really hustled!
  • Cathi R. Mar 27, 2016
    Local Moving (under 50 miles)
    Verified Review
    3 flights up, not a complaint from the guys! Very efficient and careful. Made it to my new place before I did and ready to go! They set up both my beds. Hard workers, nice guys..
  • Joan G. Mar 27, 2016
    Local Moving (under 50 miles)
    Verified Review
    Our crew consisted of two movers who very efficiently helped us moved. The guys had great attitudes and were very friendly. I will definitively use them again.
  • Dick B. Mar 25, 2016
    Local Moving (under 50 miles)
    Verified Review
  • Carrie E. Mar 24, 2016
    Local Moving (under 50 miles)
    Verified Review
  • Donald J. Mar 22, 2016
    Furniture Moving and Heavy Lifting
    Verified Review
    The two young men moved my son to his first home and he was very impressed with their diligence and careful work. They were pleasant young men to have in my house, very polite and got right to work and never heard a grumble out of either of them. We'll recommend them and, when necessary, hire them again. Sheryl Jones
  • Christopher S. Mar 21, 2016
    Local Moving (under 50 miles)
    Verified Review
    The move was quick and relatively painless. The movers did place a chair on top of my wooden dinner table leaving a long and fairly deep scratch in the finish. Also, I was quoted a 2hr minimum in my estimate but when the movers showed up I was told they wouldn't do the move for less than a 3hr minimum. It didn't matter as the move took 3 hours, however, it would be nice if the info remained consistent.
  • Adam F. Mar 20, 2016
    Local Moving (under 50 miles)
    Verified Review
  • Sonja B. Mar 20, 2016
    Local Moving (under 50 miles)
    Verified Review
    All of our belongings were moved without scratches to our new place. The 2 movers worked very fast, efficient and careful. The truck itself was too small and that could have been figured out a bit better during the planning phase, but apart from that we were satisfied with the service.
  • Gale S. Mar 17, 2016
    Local Moving (under 50 miles)
    Verified Review
    We had a great move the guys that moved us took good care of our stuff and it was the easiest move I have had.Will use them again and Leslie was great, Thank you
  • Hugh M. Mar 14, 2016
    Local Moving (under 50 miles)
    Verified Review
  • Mike R. Mar 13, 2016
    Furniture Delivery
    Verified Review
    Very smooth move. The crew arrived on the early side of the promised two hour window and worked quickly and efficiently.
  • Holly B. Mar 6, 2016
    Local Moving (under 50 miles)
    Verified Review
    Movers were fast and efficient. I would use their services again.
  • Dindi E. Mar 5, 2016
    Furniture Moving and Heavy Lifting
    Verified Review
    Absolutely wonderful efficient experience. The guys were fun but working hard. Moved an entire 2 bed 2 bath from storage and into a 2nd Fl unit in under 4 hrs. I will definitely be referring all friends and family to this company. I previously would only use 2 men and a truck but I've been converted. Thx JP & Tomiko!
  • David B. Mar 5, 2016
    Local Moving (under 50 miles)
    Verified Review
    We would give them a six star rating if possible. Fast, hard working, non-stop effort to address our moving needs and to do it as quickly as possible, thus saving us money.
  • Matt D. Feb 28, 2016
    Local Moving (under 50 miles)
    Verified Review
  • Kristin W. Feb 25, 2016
    Local Moving (under 50 miles)
    Verified Review
  • Dean E. Feb 23, 2016
    Local Moving (under 50 miles)
    Verified Review
  • Michael S. Feb 21, 2016
    Local Moving (under 50 miles)
    Verified Review
  • Sandrine V. Feb 19, 2016
    Local Moving (under 50 miles)
    Verified Review
  • Randy D. Feb 19, 2016
    Local Moving (under 50 miles)
    Verified Review
    These movers were outstanding. Very efficient and professional throughout. In addition to moving all of our furniture, they also helped move and setup a very large refrigerator that required taking the front door off. They were well prepared and provided great service.
  • Lorraine C. Feb 11, 2016
    Furniture Moving and Heavy Lifting
    Verified Review
    Already shared it on the Internet but I will share it again Mohammed, Daniel and Omar were awesome! Great manners, hard-working, I am very careful with your stuff! They deserve a raise ha ha Ha
  • Sarah S. Feb 8, 2016
    Local Moving (under 50 miles)
    Verified Review
    I moved a few weeks ago and found Denver Movers Special Ops via Thumbtack. I chose them because they offered the best price. I was expecting decent service, but two movers that worked with me, Ophnie and Sanky were truly amazing. They were beyond professional, were organized and efficient, and didn't stop to take breaks (though they certainly could have given the number of stairs and heavy furniture). The previous movers I had used had scratched up my some of my furniture and were not careful. Not these guys, they were truly wonderful. I also had them climbing an obscene number of stairs and they not once complained or showed any irritation. I highly recommend these guys and will gladly use this company again in the future. Thank you Ophnie and Sanky for a wonderful experience!
  • Alison B. Feb 5, 2016
    Local Moving (under 50 miles)
    Verified Review
    A job that was pretty simple and should've lasted a couple of hours and used up my entire Saturday. They showed up very late, the truck broke down.. Waited for hours.then they had the audacity to charge ME for extra time on the job. Several items were chipped or scratched. The only pluses to this moving company was that one of the moving guys was very pleasant and the price was cheaper than most but I guess you get what you pay for! Originally scheded from 9-10am to move a small amount of furniture less than 3 miles took them until 6pm to finish. Sorry, but I would never use this company again.
  • Liz E. Feb 4, 2016
    Local Moving (under 50 miles)
    Verified Review
    Very hard workers!!
  • Stephanie K. Feb 1, 2016
    Local Moving (under 50 miles)
    Verified Review
  • Vincent J. Jan 31, 2016
    Long Distance Moving
    Verified Review
  • Kate R. Jan 31, 2016
    Local Moving (under 50 miles)
    Verified Review
  • Katrina K. Jan 28, 2016
    Local Moving (under 50 miles)
    Verified Review
    Mohammad and Daniel arrived within the time window and quickly got to work. They were careful with our items and kept a positive and professional attitude the entire move.
  • Luann M. Jan 24, 2016
    Local Moving (under 50 miles)
    Verified Review
  • Kari G. Jan 18, 2016
    Local Moving (under 50 miles)
    Verified Review
    Arrival time was 3:30-4:30, but due to AM snow, they arrived at 6:15. They did a good job though and were hard workers.
  • Lara P. Jan 14, 2016
    Local Moving (under 50 miles)
    Verified Review
    Leaving online feedback is not something I usually do, however NEVER WANT ANYONE TO HAVE AN EXPERIENCE THIS HORRIFIC. Without giving too much detail, please know the following: *They moved my items from my apt into their storage for a month and then into my new place *The original loading took so much longer I had to call the manager to come evaluate the situation. *1.5hrs late for the move into my new place *TREMENDOUS DAMAGE of my items - HORRIBLE! (examples: they ROLLED mirrors ON THE GROUND/they DRAGGED MY MATTRESS ON ALL FOUR SIDES THROUGH OIL/BOXES WERE DAMAGED WITH THE ITEMS INSIDE). *IRREPLACEABLE items BROKEN & DAMAGED *I was charged an extra hour because they took items to storage even though the building I was moving into had hired additional movers (4) to assist with the move-ins that day - my movers actually saved time by having the extra help...but I was still charged because it had not been originally arranged to include storage. *IF YOU USE THEM ...DECLARE A VALUE OF YOUR ITEMS, don't just sign where they tell you...no matter how tired you are from the move.
  • Donna J. Jan 11, 2016
    Local Moving (under 50 miles)
    Verified Review
    should have a few packing supplies available (tape, bubble wrap) & plastic cover for carpets would be helpful. Everything else, the crew & timing of move, went very well. I would recommend them.
  • Mark B. Jan 3, 2016
    Local Moving (under 50 miles)
    Verified Review
    denver movers have been so patient with me as we try to close this deal. I would probably never use another mover
  • Melissa S. Dec 31, 2015
    Local Moving (under 50 miles)
    Verified Review
  • Nancy S. Dec 31, 2015
    Local Moving (under 50 miles)
    Verified Review
    Couldn't be happier! They did a great job were fast, efficient, pleasant. The price was very good. Jamal was the lead mover he told us all about his experience which proved to be true....,.He's the BEST!! Thank you for an easy move.
  • Adriana F. Dec 29, 2015
    Local Moving (under 50 miles)
    Verified Review
    Excellent movers, and very hard workers. They did the job in a very timely manner: efficient and professional. Highly recommend!
  • Kevin H. Dec 12, 2015
    Local Moving (under 50 miles)
    Verified Review
  • Sarah V. Dec 10, 2015
    Local Moving (under 50 miles)
    Verified Review
    They were on-time, polite and quick with moving our belongings. Communication and thorough completion of the job were lacking.
  • Melissa F. Dec 9, 2015
    Local Moving (under 50 miles)
    Verified Review
    The two gentlemen (Mohammed and another older, lovely man) that came to do our move arrived within the provided timeframe and immediately started working, even while I was filling out the paperwork. No time was wasted. These gentlemen hauled our crazy load from a ground floor unit to the truck, then from the truck up three flights of stairs to our new apartment without complaint. They laughed and maintained a great attitude the entire time and rarely took breaks, even though I told them to take more! I am extremely satisfied with the move and will use this company again! These gentlemen deserve a raise!
  • Holly M. Dec 7, 2015
    Local Moving (under 50 miles)
    Verified Review
  • Debra H. Dec 4, 2015
    Local Moving (under 50 miles)
    Verified Review
    great guys!
  • Tiffany C. Dec 3, 2015
    Local Moving (under 50 miles)
    Verified Review
    Nice guys, worked hard, damaged several expensive pieces of furniture because nothing was wrapped properly. Hard workers with inadequate training.
  • Sarah W. Dec 1, 2015
    Long Distance Moving
    Verified Review
  • Peggy M. Nov 30, 2015
    Local Moving (under 50 miles)
    Verified Review
    Move a dining room set. Really tough, huh? THEY made it so. After finally loading, took TWICE as long to get here as it should have. Partial unload--(and saw them almost TIP OVER my china cabinet as they were carrying it in); then the rest sat for 45 min while driver argued w/the "boss" AND w/me about the price QUOTED and what they were TRYING to charge me. Bid made from CALIFORNIA!!!! for local co.w/different name. THOUGHT I was using vets--NOT. Totally ridiculous transaction all around. And at least one ot the two was drinking and smelled to high heaven of booze. Horrible, horrible, worst transaction ever, all the way around.
    Special Ops M. Dec 1, 2015

    I apologize for the misunderstanding but you have us confused with a different company. We do not operate out of CA and do not claim to be vets. We are sorry for the experience you had with that moving company.

  • Christina I. Nov 30, 2015
    Local Moving (under 50 miles)
    Verified Review
    Late, unprepared, damaged and lost a lot of our items!
  • Melissa H. Nov 30, 2015
    Local Moving (under 50 miles)
    Verified Review
    These movers were great! On time and professional, they didn't stop moving for 5 hours, up and down three flights of stairs on both ends of the move.
  • Taylor M. Nov 29, 2015
    Local Moving (under 50 miles)
    Verified Review
    These guys rocked! They got it done professionally and quickly. I was very disorganized and hadn't disassembled some items like a bed frame and sectional IKEA couch, and they even helped me with that. Great, great job, 5/5 couldn't be happier.
  • Wayne A. Nov 21, 2015
    Local Moving (under 50 miles)
    Verified Review
    The movers, once they showed up, did ok. One guy called in sick an hour after scheduled start and others just walked off the job once that happened! . They had to build another crew of guys coming off other jobs which meant we started WAY late in the day. Out of the 4 movers 3 worked hard. At the end of the night because they started so late and had mostly done other stuff first, they were tired and stopped listening to direction, so a lot of stuff just got dumped in the garage, which we are still trying to sort out. And I still ended up paying more than a grand to enjoy the whole mess.
  • Tania P. Nov 15, 2015
    Local Moving (under 50 miles)
    Verified Review
  • Deric S. Nov 11, 2015
    Local Moving (under 50 miles)
    Verified Review
    The two gentlemen that did my move we're extremely personable and great to work with… But they showed up over two hours late and had no apology for it
  • Josh F. Nov 9, 2015
    Local Moving (under 50 miles)
    Verified Review
    Ivan and crew helped us out tremendously. We booked a move last minute and their team was extra early for the job and worked hard the entire time. They were very professional, had great communication, and worked well together. We are so happy with their work and will definitely hire them for our next move.
  • Anne I. Nov 9, 2015
    Local Moving (under 50 miles)
    Verified Review
    The crew showed up SIX hours late. When they did show up, they were good, but I will never recommend Movers Connection to anyone I respect.
  • Jerry V. Nov 7, 2015
    Local Moving (under 50 miles)
    Verified Review
    Awesome Experience and the price was very competitive. The movers were very professional and they buying experience was easy. Thank you!
  • Stephanie G. Nov 5, 2015
    Local Moving (under 50 miles)
    Verified Review
    I hired this company last week for a move and it went so smooth! They sent out "special ops moving" which I'm guessing is a subcontractor that works for Movers Connection. "O" and his partner were AWESOME. They were supposed to be there between 12-4 and showed up at 1PM. These guys worked so hard, never stopped. I didn't see them take one break (and I would have completely understood if they did take a few breaks!) They were scheduled for 4 hours on Friday afternoon but ended up taking closer to 6 so these guys finished up about 7PM on Friday and didn't complain or make me feel bad (even though I did). I will hire this company, and specifically this crew, next time I move. Also, Leslie in the office and Xavier who called to confirm the appointment were friendly and helpful. I would totally recommend them!
  • Tim M. Nov 3, 2015
    Local Moving (under 50 miles)
    Verified Review
    Movers Chris P. And Tracy J. We're fantastic. Arrived on time, worked hard throughout. Got the job done in 3 hours. Stairs on both ends. Both were friendly and they got the job done efficiently without damage to my belongings. Overall I was very satisfied with movers connection and specifically special ops moving...Chris and Tracy.
  • Sarina L. Nov 3, 2015
    Local Moving (under 50 miles)
    Verified Review
  • Leta M. Nov 2, 2015
    Local Moving (under 50 miles)
    Verified Review
  • Mohamed M. Nov 1, 2015
    Local Moving (under 50 miles)
    Verified Review
    Job well done. They were very careful and professional. I will definitely use them again if possible. JOB WELL DONE. THEY DID A VERY GOOD JOB AND I WILL RECOMMEND THIS TO ANYONE THAT NEED MOVERS HELP
  • Lauren S. Oct 31, 2015
    Local Moving (under 50 miles)
    Verified Review
  • Laura H. Oct 31, 2015
    Local Moving (under 50 miles)
    Verified Review
    We were told our stuff would be delivered between 8-10 am and they didn't get here until almost 1! When our stuff was delivered, they couldn't fit everything in one truck so they had to make a second trip and were gone for about 3 hrs because the fork lift was not working. When they got back they were in such a hurry that mostly everything left was just dumped in the garage. We paid for the time and 3 hrs were wasted on a second trip that was not necessary to begin with. All our stuff went out in one truck and should have returned in one truck. The movers were nice and didn't bang up any of our walls, so I'm thankful for that.
  • Michael M. Oct 30, 2015
    Local Moving (under 50 miles)
    Verified Review
    The driver did a great job packing the truck and the entire crew worked really hard and efficiently. We had nothing damaged and were moved over to our new house in less then the estimated time which was very appreciated.
  • Ramon O. Oct 30, 2015
    Local Moving (under 50 miles)
    Verified Review
    Good job, but showed up 4 hours late.
  • Sara K. Oct 29, 2015
    Local Moving (under 50 miles)
    Verified Review
    They stuck within the time estimate - like perfectly. Everything was moved in however they did not assemble furniture like it was requested - not too big of a deal since it was only one bed. Minor scratches on furniture but that wasn't bad. I would definitely hire these guys again.
  • Suzanne J. Oct 29, 2015
    Local Moving (under 50 miles)
    Verified Review
    I typically don't give 5 stars unless a company exceeds my expectations and Movers Connection did. I had one of the easiest office move experience. My crew I was assigned came in and worked very hard through out the entire move. Their customer service from the relocation specialist to the crew was top notch and appreciated during a stressful time. I recommend this company and will use them again on my next office move
  • Nicole R. Oct 28, 2015
    Furniture Moving and Heavy Lifting
    Verified Review
    “Chuck and Guy were fantastic they were right on time and were quick and efficienct. They were also friendly as well. They even were able to fix our lamp. After they packed all our items after it was unloaded all our stuff was in perfect condition. I would definitely use this company again the next time I need to move. Thank you so much.”
  • Bev S. Oct 24, 2015
    Local Moving (under 50 miles)
    Verified Review
    I have already responded to this request for feedback. The experience was okay, but I would not use them again.
  • Susan B. Oct 24, 2015
    Furniture Moving and Heavy Lifting
    Verified Review
    I had them scheduled for a time between 12:00 - 1:00 pm. They started calling at 12 saying they would be delayed 2 hours. Then they were delayed 2 more hours and again until it would have been 7 pm due to the job ahead running over. I cancelled out at 5 pm and due to this will never use nor recommend Thumbtack.
  • Michaela J. Oct 18, 2015
    Local Moving (under 50 miles)
    Verified Review
    Worker's were professional and stayed on the job until it was completed.
  • Delbert H. Oct 15, 2015
    Local Moving (under 50 miles)
    Verified Review
    I strongly suggest NOT using this company..Special OP Moving. They have my husband's tool box and we were told by Chris that it was left on truck. We have made multiple attempts to get it back with no success. We were told by company to contact the public utilities commission to file complaint. Very disappointed!!
  • Jesse L. Oct 12, 2015
    Local Moving (under 50 miles)
    Verified Review
    Not only did they "lose" a box, but when we went to pick it up our box was opened and rifled through. Some of the glasses in the box were broken. Furthermore, this place was having an "Estate Sale" in the back of their warehouse. Super shady, awful.
  • Chris C. Oct 11, 2015
    Local Moving (under 50 miles)
    Verified Review
    Worst experience with movers ever! Movers did not bring tape as said and took frequent breaks, the estimate was for 4 hours for a one bedroom but they took 6 hours. Movers did not deliver all the boxes to my new place and mixed up which noxes were supposed to go to storage and would not let me on their truck to tell them which boxes I needed.
  • Jennifer M. Oct 10, 2015
    Local Moving (under 50 miles)
    Verified Review
    Chuck and Guy did fantastic work! They were fast and efficient. Price was very reasonable. Would highly recommend and use for future moving needs.
  • Kris S. Oct 10, 2015
    Furniture Moving and Heavy Lifting
    Verified Review
    Was very impressed with my movers - I have hired them again to move into my new home. Thanks Leslie C.!
  • Christina B. Oct 9, 2015
    Local Moving (under 50 miles)
    Verified Review
    We did a short across town. The team that arrived was professional, quick and efficient. They unloaded at the new location, up 3 flights of stairs quickly. The job was as quoted & this team was just amazing!
  • Julie B. Oct 8, 2015
    Local Moving (under 50 miles)
    Verified Review
    The day before the move, I confirmed with the company but then several hours later, I got a message from the dispatcher saying they've had some scheduling conflicts and need to move my start time to later. The guys showed up an hour late but worked quickly & were pretty efficient, however, they did not fit everything into the truck (brought smaller truck??) so I had to rent a U-Haul at the last minute & finish myself.
    Special Ops M. Oct 8, 2015

    we do apologize for the delay and glad the crew did a good job without any damage. we do use 26 foot box trucks (the biggest in the business and have no other size) we did offer to come back and make a second trip but the julie declined...

  • Sue C. Oct 6, 2015
    Local Moving (under 50 miles)
    Verified Review
    This move ended up being a disaster. The move was scheduled to start between 9 and 10 on Saturday, September 26.I received a call the day before my move that one of the trucks was out of service, and so needed to shift my move to start between 10 and 11, but that the move before me was a small move, and they expected that I would hear from the movers about 9:30 that they were on the way to my place. I understand things happen, and this wasn't a big deal. I had scheduled Comcast and a delivery for 3 pm to allow for something such as this. I then received a call at 9:30 stating that the move ahead of me was bigger than expected, and they would not be able to start my move until 2 pm. This set me scrambling to make adjustments to the things I had scheduled around the move time. Then at 2pm I received another call that one of the workers had gotten hurt, and he was going to have to take him home, and then he would be at my place between 3 and 3:30. They showed up at 3:15, 5-6 hours later than scheduled. The guys that moved me were great, but the late arrival is unacceptable. I understand that things happen, and I can be flexible, and planned accordingly. I scheduled this 2 and a half weeks before my move to insure that I could move in the time frame a wanted. I called the company and also emailed them explaining my experience and asked for an adjustment to the fee I was charged. After 5 days of trying to get a hold of them and then speaking to Leslie, they came back and offered a 5% late arrival discount. I believe a 5% discount when they were 6 hours late does not compensate me for the loss of time, and having to reschedule appointments. I chose this company because I could schedule the time frame I wanted as another moving company could not. I've asked for an additional refund, but have had no response. I would not recommend this company! Poor scheduling, and worse customer service!
    Special Ops M. Oct 8, 2015

    we apologize for the delay and definitely don't intend to be late. this is transportation and when running even our newer fleet of trucks things do happen. in this case we did have a breakdown and had to get a unit towed. that said we are glad our guys did a good job and nothing was damaged

  • Joe B. Oct 3, 2015
    Local Moving (under 50 miles)
    Verified Review
    Great job
  • Ariel W. Sep 30, 2015
    Local Moving (under 50 miles)
    Verified Review
    The moving crew kept me updated on their arrival time and they worked hard and efficiently. They did a great job!
  • Stacy P. Sep 30, 2015
    Local Moving (under 50 miles)
    Verified Review
    The first thing out of the leaders mouth upon seeing my stuff was your not ready and this is going to take more than the quoted three hours. I admit that I was not completely packed but I told the movers I didn't expect them to pack or move anything that was not packed. After about an hour their boss called and told them to stop and move what they had loaded on the truck and then come back later in the day to finish up. Once the truck was unpacked they had only put in 2 1/2 hours. When they returned later in the day they spent another 2 hours, a half hour of that being the drive across town again. If they had just done they job the first time it probably would have only taken 3 1/3 hours. My rather expensive white mattress was drug across the bottom of the truck so now it is dirty the fabric is messed up and full of splinters. After they left I discovered a large dent in the top of my vintage dresser. The second time the movers came I was also told that I needed to tip them in cash because they wouldn't get the full amount if I included it on my credit card. I had already given both gentlemen cash the first time they were there. I guess it wasn't enough but that was all the cash I had and they didn't deserve any more.
    Special Ops M. Oct 4, 2015

    we apologize for this bad experience and we NEVER allow our crews to bug customers for tips. this crew leader has been let go. that said we will be in touch to get the mattress cleaned (we have a service) and do a claim for the dresser. one small point here also, we left in the middle of this move at the customers request because she had something that came up and came back the same day (no travel on the second portion was charged) we billed this job as though we never left it. again we are sorry about about the small damage and will take care of it

  • Ben B. Sep 26, 2015
    Local Moving (under 50 miles)
    Verified Review
    They did a good job with my move, however, the movers did have a truck break down and then were not able to move a couple of my items...basically putting this problem back on the customer. Other than than being a bit late due to truck breakdown and issue with loading all my things, the did a complete job, worked hard and got the job done.
  • Krista H. Sep 23, 2015
    Local Moving (under 50 miles)
    Verified Review
    The movers Chris &Thomas were wonderful! They are an efficient team that made this crazy day less stressful for sure!
  • Georgia G. Sep 23, 2015
    Local Moving (under 50 miles)
    Verified Review
    My move was a challenge. They placed all my stuff in storage and used every last inch packing it in! Great job guys 😊
  • Emily N. Sep 17, 2015
    Long Distance Moving
    Verified Review
    I didn't have a lot to move, and only required 2 guys for the job, but they were really good! They moved everything quickly and nothing got broken or anything.
  • Cherri H. Sep 13, 2015
    Local Moving (under 50 miles)
    Verified Review
    Movers did a great job worked hard and fast, was worried after reading some reviews. Would use them again very nice people and on time.
  • Johnny P. Sep 11, 2015
    Local Moving (under 50 miles)
    Verified Review
    The movers were very nice and prompt, and did not waste any time. They were very careful with everything.
  • Sanel B. Sep 11, 2015
    Local Moving (under 50 miles)
    Verified Review
  • Amy W. Sep 9, 2015
    Local Moving (under 50 miles)
    Verified Review
    They were beasts! Moved my apartment in two hours. We're kind and very professional. I will definitely use them again!!!
  • Mark T. Sep 4, 2015
    Local Moving (under 50 miles)
    Verified Review
    Professional. Courteous. On time. All the right equipment. Mindful/careful moving items through the house. Billing done electronically at job conclusion with immediate e-mail receipt. I would recommend.
  • Joel E. Sep 4, 2015
    Local Moving (under 50 miles)
    Verified Review
    Where very rough with items. Had almost all items placed in the garage due to remodel. When looking for certain items needed found multiple items damaged/broken. Left a message with rep and have never received a call back. Will still need to hire movers when remodel is done but will not be this company.
  • Rita W. Sep 3, 2015
    Local Moving (under 50 miles)
    Verified Review
  • Tina H. Sep 2, 2015
    Local Moving (under 50 miles)
    Verified Review
    They were quick & able to get around tight corners
  • Andrew K. Sep 2, 2015
    Local Moving (under 50 miles)
    Verified Review
  • Emily W. Sep 1, 2015
    Local Moving (under 50 miles)
    Verified Review
    We used Movers Connection to move our office. They were on time, courteous, efficient and the bill was less than estimated. We will be using them again!
  • Benjamin D. Aug 31, 2015
    Local Moving (under 50 miles)
    Verified Review
  • Susan S. Aug 30, 2015
    Local Moving (under 50 miles)
    Verified Review
    The best!
  • Margaret L. Aug 30, 2015
    Packing and Unpacking
    Verified Review
    I would rate my experience as TERRIBLE! Firstly, the day before the scheduled move-in, the manager phoned to ask if they could move up my appointment from 8:00am to 7:00am. I agreed and made sure I was at the house 30 mins prior. When no one had showed up by 7:40, I phoned and was told that one of the crew was coming in late and that they "hadn't forgotten me". At approximately 9:30 am, Phil, phoned to let me know they were on their way and just had to pick up some equipment. When I asked why they were so late, he said that the equipment they needed wasn't prepared and they didn't want to look unprofessional. They, Phil and Reggie, finally showed up at 10:20. They had brought only one truck dolley. I have no idea what equipment they had to pick-up and prepare, as they were simply unloading my truck. Phil let me know immediately that as movers they appreciated tips, and he reminded me often of how hard and quickly they were working. Telling me it would only take a couple of hours to unpack, even though the estimate given was 4 to 5 hours. They said they needed to quickly unload as they had other appointments. Phil took numerous breaks to check his phone and take calls. I helped with small items so they could focus on the heavier work, to expedite the progress. Phil complained repeatedly about how items were heavy, such as the washer, dryer, couch. I had very little furniture. We had done a walk-through where I had identified the rooms. The boxes were labeled and I stood outside directing them where to leave boxes. Very few were put were I requested. It did take 4 hours to unload the truck. They did major damage to the doorway walls into the family room, even though there was no door. They didn't mention any problems and I discovered the damage after they left. My furniture was wrapped very carefully, using many furniture pads, which Phil noted several times. He noted that the truck had been packed very well, that whomever had packed it knew what they were doing. This is true, the movers in Fort Collins were outstanding. I wish I had found the same quality in Denver. Although my furniture was padded, since Phil removed the pads on the truck, when it was carried into the house a few pieces were scratched and marred. I would have preferred they moved the furniture with the padding on and removed once in place. When we did the final paperwork, I expressed my dissatisfaction and told Phil to relay the message to his supervisor, that they needed to arrive when scheduled and not 3-1/2 hours late. At that time he must have picked up the keys to my rental truck and took them with him. They sat in front of my house for an extended period, I finally took them each a check for a $20 tip and then Reggie came back to the door with the key to my moving truck. There was no reason for Phil to pick up the keys to the truck. They did not need them for any reason. I would never use this company again, and I will advise anyone I know to not use. I will also post a similar complaint on Yelp. I apologize for not sharing this information sooner when it was more relevant, but I didn't have the time to document the worst moving services I've encountered. I have moved with professional movers several times, between states, and these two were by far the worst.
  • Lee M. Aug 29, 2015
    Local Moving (under 50 miles)
    Verified Review
  • Jennifer W. Aug 28, 2015
    Local Moving (under 50 miles)
    Verified Review
    This was the best moving company experience of my life! Leslie stayed in great contact with me, even responding to my emails at midnight, which was not expected by any means. The day of the move we were scheduled for the movers to arrive between 2pm and 4pm, they called me before noon and said they were running ahead of schedule and asked if we wanted the to come early. When they showed up, we found out why they were running early.... They work their asses off. And they are good at what they do. They took great care of our things and we couldn't be happier. Thanks again! Will definitely recommend to friends and family and if we ever move again, Leslie will be my first call.
    Special Ops M. Aug 28, 2015

    We appreciate your review and value you as our customer! Thank you!

  • Lori C. Aug 25, 2015
    Local Moving (under 50 miles)
    Verified Review
  • Sarah B. Aug 24, 2015
    Furniture Moving and Heavy Lifting
    Verified Review
    The movers showed up on time. They wrapped all of our furniture and did a good job getting all of our items on the truck. We were quoted a 6-8 hour job, and they were trying to hurry to get it all done in 6 hours. Once they arrived at our new house to unload, the movers went very fast and broke, scratched, and didn't even unwrap and reassemble many of our items. The master bed screws were not put into the frame and are missing, which caused a major frame breakage when 3 of my children and myself were laying down to go to sleep, including an infant. There were scratches and bruises, but thankfully nothing more happened to myself or my children. The bed frame was not a cheap bed frame! There are major scratches on my master bedroom dressers. My washing machine was dropped and the drum is broken. When the washing machine was dropped, water spilt all over a tile floor and my 3 year old slipped and fell, badly bruising her back. It is a front load washing machine, and also not cheap! Many of our items were left un-assembled and still wrapped, even outside of the few items I asked for them to leave wrapped. When they were bringing furniture in, they marred walls, doors, and broke oak wood baseboards. They used profanity around myself and my children to include the f-word. When it was time to pay, they tried to over charge me. When I disagreed, they tried to tell me that they were going to charge me even more because I was "arguing with them over the price" even though nothing changed from the quote!! We tried calling the next day to try to work out a solution, and left a message but received no call back. We tried calling again, and no call back again. I would STRONGLY recommend that this company NOT be used for your moving needs!! It was a horrible experience for myself and my family.
    Special Ops M. Aug 28, 2015

    We appreciate your business and value you as a customer. We apologize that you did not have a great experience with our company. We would like to resolve any issues that occurred and our customer service department has contacted you to start a claims process for the unfortunate damages that occurred. Please contact us anytime. We would like to reimburse you for the damages and again we apologize for the experience. We appreciate your review and will make necessary changes to ensure this does not occur with future customers.

  • BD L. Aug 24, 2015
    Local Moving (under 50 miles)
    Verified Review
    The job should not be based on a hourly rate, but on the amount of items that are to be moved. When the team arrived I felt like the focus by the leader was on the time element causing the leader to put the men in too much of a hurry. The focus needs to be on protecting one's belongings and taking time to ensure all items are delivered safely. The 2 gentlemen moving the items were very good. The man in charge was another matter. He should know, and I also informed him that expensive dinning room sets the table comes apart a leg was broken because he would not listen to me and dissemble the table, the legs come off. He moved it with the legs on and now a leg is broken. He also was very arrogant. I was also charged extra minutes because he was stuck in a construction zone on the way to deliver my belongings to the new location. My suggestion is to consider the job not the amount of hours. Reeducate some of the leaders on basic moving techniques.
  • Gina V. Aug 24, 2015
    Local Moving (under 50 miles)
    Verified Review
    Overall they did a good job but they took twice as long as expected (so twice as expensive as I was quoted). They also wouldn't listen to me about how to move an oversized piece of furniture and I feel like a lot of grief and time and money would've been saved if they had listened to me in the first place.
    Special Ops M. Aug 28, 2015

    We appreciate the time you took to let us know what mistakes were made during your move. We now know what we can do to better our services in the future with this feedback. I also wanted to clear up any confusion regarding what you were quoted and what was actually charged. Leslie (The Sales Manager) quoted you 5 hours of labor plus the 1 hour travel totaling $430.00, however the move only took 4 hours of labor plus the 1 hour travel totaling $355.00. This is 1 hour less than what you were originally quoted, $75.00 less than the original estimated cost. If you need proof of this, please let me know. I will also inform Thumbtack of this, since you were in fact charged less than the original quote. Please feel free to contact me directly if you have any additional comments or concerns.

  • Joe M. Aug 24, 2015
    Local Moving (under 50 miles)
    Verified Review
    hard working, fast, took good things of everything
  • Monile B. Aug 23, 2015
    Local Moving (under 50 miles)
    Verified Review
    The two movers sent to us were absolutely fantastic. Both were excellent workers, took exceptional care of our property, and the lead worker was clearly highly capable as a mover and leader. I also heard the lead mover speaking to a neighbor and noticed how polite and professional the mover was during their interaction. I had been inside for the time so the mover hadn't known I was listening; but I had been. Excellent professionalism in all aspects, absolutely adore this company!
    Special Ops M. Aug 28, 2015

    We appreciate your review and value you as our customer! Thank you!

  • Trina M. Aug 23, 2015
    Local Moving (under 50 miles)
    Verified Review
    Zack and Justin were amazing!! On time, fast and good workers! Both respectable young men and courteous. The placed items where needed and asked questions. My husband said, "great customer service." Already referred to family who are moving next month.
  • Rashmi D. Aug 19, 2015
    Local Moving (under 50 miles)
    Verified Review
  • Jenna G. Aug 16, 2015
    Furniture Moving and Heavy Lifting
    Verified Review
    The movers were over 4 hours late. They continually took smoke breaks. They broke a window in our house. It was quoted to us that the move should take 5-7 hours and it took 9 hours, they were at our house until almost midnight. Towards the end they were fighting with one another and incredibly unprofessional.
  • Josh L. Aug 12, 2015
    Local Moving (under 50 miles)
    Verified Review
    Movers broke a light, not a big deal, but lied about it and tried to hide it on pillows that we sleep on. Huge rip in mattress from truck with large wood pieces sticking out and didn't finish in one day. Very dissatisfied.
  • John B. Aug 8, 2015
    Furniture Moving and Heavy Lifting
    Verified Review
    On time - polite - worked hard
  • Andrew N. Aug 5, 2015
    Furniture Moving and Heavy Lifting
    Verified Review
    Went incredibly fast and were friendly.
  • Annie F. Aug 4, 2015
    Long Distance Moving
    Verified Review
    They did an awesome job and moved my couch over the balacony when there was no other way to get in the door. I am going to use them again in my next move.
  • Joseph H. Aug 1, 2015
    Local Moving (under 50 miles)
    Verified Review
  • Laura S. Jul 31, 2015
    Local Moving (under 50 miles)
    Verified Review
    The guys showed up on time and hustled in order to get it done quickly. They were careful not to damage anything, too. Pleased with the company.
  • Annie M. Jul 31, 2015
    Local Moving (under 50 miles)
    Verified Review
    Movers Connection was by far the best decision I have made. They made my move so easy and anxiety free. They were on time, efficient, careful with my things. I would recommend this company to anyone!
  • Daniel E. Jul 31, 2015
    Local Moving (under 50 miles)
    Verified Review
    The guys worked their asses off.
  • Jeff E. Jul 28, 2015
    Local Moving (under 50 miles)
    Verified Review
    We moved in October of 2014. Had a great experience and for the price it was great. I did not have any damaged furniture and they had four guys who worked quickly and efficiently. They also went from my apartment to my storage unit and then to my new house without any extra charge. They finished early. I did tip them a little extra for a smooth move.
  • Amy P. Jul 27, 2015
    Local Moving (under 50 miles)
    Verified Review
    The movers were early, polite and careful. We had an entire apartment community clubhouse to move with heavy office furniture and they made it look easy!
  • Ryan O. Jul 24, 2015
    Local Moving (under 50 miles)
    Verified Review
  • Terra G. Jul 20, 2015
    Long Distance Moving
    Verified Review
    I had a horrible experience with these company as a whole. All the instructions were on my thumbtack post that they accepted. I filled out an online quote detailing the entire move. I called the day before the move, to get their email info, and go, again, over the details of the move, as it was a bit complicated. I spoke with a lady on the phone, and verbally gave them my instructions. I also sent the the instructions via email, with a list of paperwork to print out for my exhusband. As I needed to pick up the last of my belongings from his house, and I would NOT physically be there. But I would be at the 2nd and 3rd address. I get a phone call from the movers asking me where I was. I gave them instructions on driving up to the address in Fort Collins. Apparently there was a TOTAL lack of communication from the office and the movers. The movers had no idea that there were to drive up there. Also my instructions dealing with the necessary paperwork to give to my exhusband was totally ignored. The quote they gave me was for 3 men for the hour. Only two men showed up. And it was almost the same price for two as three. That was not cool. One of the movers had an appointment which meant we couldn't finish the move until hours later. A few items were damaged including a tool rack that the movers didn't want to take apart. They were in a rush to get this guy to his appointment. I would not recommend this company, or hire them again. Horrible Company!
  • Kambriah K. Jul 20, 2015
    Local Moving (under 50 miles)
    Verified Review
    The movers I had were really good once they actually moved me, but I had setup a time on Sunday at 2:30pm, the company didn't tell me until 5:30pm that a truck wasn't coming and assured me they would be there to move me at 7:00am on Monday after we had to reschedule, but didn't end up showing up until 9:00am. Like I said, the actual movers I had were great, but the company seemed disorganized and didn't even offer a discount or anything after they didn't show up and had to reschedule. I had to take off work on Monday for them to move me.
  • Josh F. Jul 20, 2015
    Local Moving (under 50 miles)
    Verified Review
    The original quote was for 2 movers with an estimate of 5 hours. The morning of the move I was contacted and asked if it was ok to bring a third mover. I was hesitant at first due to the price difference. I was assured in the end it would be cheaper this way. It was! Only took 2 hours to move, awesome! The movers were very professional and handled my belonging with care. This was my first time using a moving company... why have I ever moved myself? Will be using them again.
  • Joshua V. Jul 19, 2015
    Local Moving (under 50 miles)
    Verified Review
    Unequipped, under qualified, and over priced kids. Absolutely awful experience. I should have known when they showed up in a Penski rental truck and then needed my help to move heavy furniture. What they hell did I hire you for? Not to mention, because they didn't have the proper equipment or lifting straps to move heavy furniture the piano was destroyed.
  • Terri B. Jul 19, 2015
    Local Moving (under 50 miles)
    Verified Review
    We were never told about vault fees, $275 each. Ok, fine, we are in a bind. 3 weeks later we can move, have everything arranged,(or so I thought) To deliver out of storage today, 7/19/15
  • Rosalind M. Jul 18, 2015
    Local Moving (under 50 miles)
    Verified Review
    The two individuals who showed up to pack a one bedroom apartment were extremely slow in loading boxes and furniture. After giving excuses about what was taking them so long, the bill was a few hundred dollars over the quoted estimate. In the end, I had to remind one of the workers to reassemble the bed and a few items were left outside on the porch. I was not impressed with the company and will not use them in the future.
  • Bryan M. Jul 17, 2015
    Local Moving (under 50 miles)
    Verified Review
    best movers at protecting your belongings. Move went a little longer than planned, but with the special attention they paid to our stuff, I can understand why.
  • Scott S. Jul 16, 2015
    Local Moving (under 50 miles)
    Verified Review
    I was impressed with Movers Connection Denver from the beginning. Working with Leslie C. made the moving process so much easier, from quotation and scheduling all the way up to our move date. We had a very big scheduling set back in our move time (7+ hours) due to a permit issue outside of our control. I notified Leslie as soon as we found out and she did all that she could to get us re-scheduled for the same day. Leslie got our move team on site within an hour of our closing (this was around 7PM). We found out this was the teams 4th move of the day, yet they still went above and beyond every step of the way. I would highly recommend using Movers Connection Denver.
  • Constance E. Jul 15, 2015
    Local Moving (under 50 miles)
    Verified Review
    Rude mover and damaged my 60 " Samsung TV and my JBL Soundbar. Then one of your movers asked me to go to Home Depot to get a padding for my mattress.
  • Mara A. Jul 15, 2015
    Local Moving (under 50 miles)
    Verified Review
    Leslie was very helpful and responded to my questions quickly. However, when the day of service came, I was not contacted by the movers as I was told I would be. I had to hound the company to get someone, and while I should have had movers arrive by 10:00 am, they did not show up until 5:00 pm, and only because I had to continuously call. Leslie did not respond to any of my inquiries that day, either. I will not use this company again.
  • Casey S. Jul 14, 2015
    Furniture Moving and Heavy Lifting
    Verified Review
  • Talha S. Jul 14, 2015
    Long Distance Moving
    Verified Review
    Where do I even begin. I was told that the mover will be there at a certain time and it will only take 3 hours ( they knew how much stuff I have, including pictures) Movers got there late as they were lost. Took them 9 hours instead of 3 hours. I had taken a break from work only for 3 hours and ended up not going as I wanted to make sure all my stuff was carefully packed and loaded. I was told by the movers that all the stuff may not fit and therefore if I wanted to get a trailer, they would help me load and unload. I went to get the trailer, they loaded the whole trailer for me and the big truck they brought. I was moving from Denver to Houston. They only sent 2 guys for the job who were extremely slow, didn't bring enough supplies to pack, ran out of blankets, ran out of tape, ran out of wrap, even finished my wraps that I needed. Took extensive amounts of smoke breaks and not only that, they were not experienced at all. They tried to pick up heavy furniture alone while the other was either on the phone or packing which caused that one person to bang the furniture everywhere. When my truck arrived Houston, everything was to go into a storage unit. They called me that they are 10 minutes away and made me 45 mins before they showed up as they were lost again. I had my trailer ready for them to unload and as they got there, I was told that they wont be helping me with that as their boss got upset with them. I told them that it was not fair as it was something they had told me and I didn't even bring help with me. Yet they didn't seem to care. I realized that the truck that all my stuff was loaded into wasn't the truck that arrived, when I asked, I was told that they changed trucks. So they took all my stuff out and put it back in without my supervision into another truck. Told them to put all the furniture in the back and leave me space for my boxes. As they unloaded, they broke 6 different frames in front of me, my furniture was badly damaged, they were busy talking on the phone, taking phone breaks and ready to throw everything in and run away basically. They didn't stack the furniture professional as they were supposed to, filled up the storage completely without leaving me space in the front while they left a lot of space in the back which was not accessible anymore. I was left with all my boxes that I unloaded myself with no space, already dark, 90 degrees, I had to re load all the stuff back in the trailer and take it to my parents garage. they were in such a rush to leave that they didn't care for me to check if everything was there, take pictures of damages, nothing. Here is a list of all my broken and missing items from them. 1. Polk Audio Subwoofer - $299.00 2. Pioneer IN Dash Car Stereo - $349.00 3. Tool chest brand new that was damaged - Not fixable - Dewalt $600 4. Picture frames, all glass broken - $150 5. Sofas severally damaged from banging everywhere as one person tried to become a super hero thinking they can lift is all up on their own. 6. Brand new Grill broken into pieces from putting heavy furniture on it. 7. furniture table damaged, sofas damaged, half the stuff wasn't packed properly as they ran out of supplies. If their movers weren't too busy in making it back to Denver and if they weren't solving family issues on the phone with their girlfriend who basically is broke, they might have paid more attention at the job. Who knows what all was stolen out of my stuff besides what i could find while they decided to take all my stuff out and move it into another truck without my permission and without my supervision. When I brought this to their attention, I was asked to provide pics and I did and I was told someone will contact me, till this date, I have not received a phone call from anyone. what are they going to do in the end, pay me .60c /LB for my damages which is lose change compared to all my stolen and damaged items.
  • Jeff M. Jul 13, 2015
    Local Moving (under 50 miles)
    Verified Review
  • Logan H. Jul 12, 2015
    Local Moving (under 50 miles)
    Verified Review
    Leslie was very helpful scheduling my move, even when I had to change the date. The movers were very nice and professional but unfortunately didn't listen when I told them to wrap a certain piece of furniture. Sure enough my dresser has big dings in it that can't be fixed. I have tried filing a claim with customer service but haven't heard back after leaving multiple messages. It would be great if they could fix the problem they caused.
    Special Ops M. Jul 12, 2015

    we will have claims call you monday 7/13. we are sorry about the ding

  • Chris R. Jul 11, 2015
    Furniture Moving and Heavy Lifting
    Verified Review
    What was great about working with Movers Connection Denver was they were super prompt in returning messages. The rates were decent - I would have hoped for less, but it was acceptable. Downside was that movers arrived fairly late and dented/nicked the furniture I wanted to move twice. They did touch it up though, which was very nice of them. Total move took less than an hour but had a two hour minimum.
  • Lorrie T. Jul 9, 2015
    Local Moving (under 50 miles)
    Verified Review
    The movers arrived within 45 minutes of the early end of the time range and had everything loaded in just 30 minutes. The worked hard to get a sleeper sofa out of a basement. They were polite, pleasant, and a great value. They were careful with the furniture and there was no damage to any of the furniture that they moved.
  • Jeff G. Jul 9, 2015
    Packing and Unpacking
    Verified Review
  • Ashley D. Jul 9, 2015
    Local Moving (under 50 miles)
    Verified Review
    The movers did an AMAZING job! and GREAT GREAT prices! I couldn't be more happy!
  • Julia C. Jul 8, 2015
    Local Moving (under 50 miles)
    Verified Review
    Short version of the story: I wouldn't use Movers Connection Denver again and I wouldn't recommend them to others. The long version: These guys had an arrival window of 2-4pm, but at 1:30pm I received a call from one of the movers saying their previous job was running long, and they wouldn't arrive until 4:30pm. When I called the office to inquire further, Xavier called me back to apologize, to assure me that the movers wouldn't arrive any later than 3:30, and to commit to calling me or texting me to update me on the movers' status as the afternoon went on. Although Xavier was kind and genuinely seemed to want to help, I never received any update call or text, and the movers, needless to say, arrived late anyway. Once they did arrive they were apologetic, but immediately commenced to explain that it wasn't their fault, but rather the fault of others' in the company that their previous job was under-estimated. Clearly they were frustrated, and I certainly understand why, but this went on at such length and with such vigor that I began to feel uncomfortable with the lack of professionalism it suggested. Nevertheless, at that point there was no going back, and we started the move. The movers worked very hard and hustled as much as they could, but there were significant oversights. I was promised three wardrobe boxes in my communications with the company beforehand, but the movers only arrived with one. There was no protection placed over and around my white sofa, so by the time it arrived in my new home it was so visibly stained and soiled I had to rent a steam cleaner in an attempt to try and remove all the black stains from the upholstery. Unfortunately, the stains are still visible, and I expect I will have to hire professional cleaners to try to tackle it. Additionally, the movers didn't lay down any plastic sheeting, cardboard, or other protective materials on the floors, so I will now also have to spend time and money on trying to clean the carpets, as well. Ultimately, the people at the company are nice, but my experience with them was characterized by disorganization, stress, and a lack of professionalism. I would not use these movers again, and I would warn away anyone who thought of hiring them. Although the rates they quote are very competitive, it isn't worth it; considering the money I spent renting a steam cleaner and buying upholstery cleaning supplies (not to mention the time I dedicated to this); the money I will have to pay to hire a professional to attempt to clean it all over; and the cost of having the carpets cleaned, as well, I probably would have saved money (and so much time and stress) by hiring a more expensive outfit that was committed to making my move efficient, conscientious, and headache-free.
  • Elizabeth L. Jul 7, 2015
    Local Moving (under 50 miles)
    Verified Review
  • Rachel D. Jul 6, 2015
    Furniture Moving and Heavy Lifting
    Verified Review
    Leslie was very helpful and responsive. Unfortunately the day of our move we couldn't reach anyone when our movers were 2 hours late. I was assured that we would be the first move of the day and that they would arrive at 10 am at the latest. When I finally reached someone on the phone, they explained the reason for being late was because they were delayed by another move. We didn't have time to wait around for them to show up so we canceled. Very frustrating experience.
  • Rayland J. Jul 6, 2015
    Local Moving (under 50 miles)
    Verified Review
  • Gali B. Jul 5, 2015
    Furniture Moving and Heavy Lifting
    Verified Review
  • Sarah K. Jul 5, 2015
    Local Moving (under 50 miles)
    Verified Review
  • Elisabeth M. Jul 5, 2015
    Local Moving (under 50 miles)
    Verified Review
    The movers were punctual, gentle with my furniture and very helpful. I'd use Movers Connection again. I will ask for Frank and Rocco, by name, because they did an exceptional job.
  • Kim S. Jul 5, 2015
    Local Moving (under 50 miles)
    Verified Review
  • Jared G. Jul 4, 2015
    Long Distance Moving
    Verified Review
    Very good customer service and courteous movers. One minor broken item. Overall good experience.
  • Tanza M. Jul 4, 2015
    Local Moving (under 50 miles)
    Verified Review
    This company is the worst moving company EVER! Do NOT Use them! They lie, and do a horrible job! Don't show when they say they will, break things, don't return things! It was the biggest waste of money that I have spent! Absolutely DO NOT USE THEM!!!!!
  • Richard G. Jul 3, 2015
    Long Distance Moving
    Verified Review
    Initial contact was good. However movers were suprised with the fact we were traveling 4+ hours to new home and also had to stop at a storage unit. This caused a bit of consternation on the guys who do the work. Better communication would be ideal, I was also charged for the whole amount at the end of the day (11pm) and still have not had my deposit taken into account going on 2 weeks later.. otherwise movers were good and thorough and friendly. Just took a very long day. I presume the deposit will be fixed ,,just don;t know when...
  • April M. Jul 3, 2015
    Local Moving (under 50 miles)
    Verified Review
  • Tamara H. Jul 2, 2015
    Local Moving (under 50 miles)
    Verified Review
  • Ben F. Jun 30, 2015
    Local Moving (under 50 miles)
    Verified Review
    Late, broke items, hit walls.
  • Krystal N. Jun 27, 2015
    Local Moving (under 50 miles)
    Verified Review
  • Brady D. Jun 26, 2015
    Local Moving (under 50 miles)
    Verified Review
    The worst moving company ever!!!! Do not use them!!! Give you a 2hr window and didn't even show up during it! Can't contact anyone after multiple attempts to.
    Special Ops M. Jun 26, 2015

    time window given to brady was 2-4p and crew was on location @ 4:12p.

  • Mike G. Jun 26, 2015
    Local Moving (under 50 miles)
    Verified Review
    It was a total clusterf--k !! Charged me for 5 hours to move one bedroom set one mile away. The send two guys, one bragging about getting out of prison and just beat up some guy. My x roommate said they were there 2.5 hours but worked 90 min, because they took 6 smoke breaks. They took only 25% of what they were supposed to take. They were supposed to pack glass dishes, about only 6 boxes. They didn't do any of that and said they didn't have time to do more, and the furniture was too heavy. The furniture was also scratched badly. This companies compensation is to give me back one hour of time, $75.00. Don't use them! They are a joke ! I used another company to finish the job. They moved three times the stuff in less time. Everything was covered in plastic and blankets. The glassware was perfectly packed too. They are called Family Movers. They are family, and they are great. I will use them again when my new house is ready. Their number is, 303-944-0800.
    Special Ops M. Jun 26, 2015

    we are sorry for the bad experience however our gps shows the crew there for the estimated amount of time. we did give mike an hour off as a courtesy. we have hired a company to look at the scratches and get them fix and will cover the items if that can't be done. again we are sorry for mikes experience

  • Robert T. Jun 24, 2015
    Long Distance Moving
    Verified Review
    Leslie was very professional and friendly she answered all of our questions and gave us accurate information. The job was a long distance (80 Miles) and both of our movers were extremely friendly, professional and quick. Our total bill was less than estimated so that was a nice surprise. Would highly recommend to anybody who is moving. Well done!!
  • Ciera B. Jun 21, 2015
    Local Moving (under 50 miles)
    Verified Review
    I spoke with Leslie a couple of days ago in regards to my upcoming move which took place yesterday evening. Although very pleasant over the phone I was totally disappointed with my experience with this company. My move time according to my paperwork stated between 1-5. Leslie did not specify that this meant the drivers will show up anytime during that window and that it was not guaranteed. My movers showed did not arrive until 6:30pm and was totally unprepared although I was very specific with Leslie about what needed to be done. I spoke with a very condescending manager yesterday evening after 11pm who yelled and berated me over the phone because his guys were still at my home. He wanted them to leave without even putting my bed together not caring that I would have no where to sleep. Although the movers that showed up were pleasant and got the job done, I will never use this company or recommend it to anyone. I will also never use thumbtack again because of the horrible experience with this company. Next time I will just pay more to use a company that is professional and courteous of my time.
  • Val A. Jun 20, 2015
    Long Distance Moving
    Verified Review
    Leslie was awesome. Very prompt in returning emails. The movers had a lot of hustle. They put in a very long day. I did have a few things break that I had marked as glass and fragile and our leather couches had a few small damaged areas. They arrived about an hour later than we expected, but worked until the job was done. Overall happy with our move.
  • Edward M. Jun 19, 2015
    Local Moving (under 50 miles)
    Verified Review
    Everything went smooth, communication was great, and the movers did their job without any damage to anything.
  • Geri J. Jun 17, 2015
    Local Moving (under 50 miles)
    Verified Review
    Guys did a great job. Didn't bring packing materials for a dresser mirror, which seems it should be just standard equipment to have on hand. Other than that, they were great and the price was great.
  • Gary P. Jun 15, 2015
    Long Distance Moving
    Verified Review
    Leslie has been nice to communicate with, the job hasnt been started yet though so far i like them.
  • Livia U. Jun 14, 2015
    Long Distance Moving
    Verified Review
  • Bruce N. Jun 13, 2015
    Local Moving (under 50 miles)
    Verified Review
    Working with Leslie C. from Movers Connection Denver was great. She represents customer service at its best. She was specifically helpful in setting up a somewhat complicated move. She was always prompt with updates regarding the move and she followed up as the move was completed. I look forward to contacting Leslie C. at Movers Connection for my future moving needs. Bruce N. Arvada, Co
  • Dominic A. Jun 13, 2015
    Local Moving (under 50 miles)
    Verified Review
    Don't use this company! They are unorganized, unprofessional, and unprepared. They work really slow...and you WILL pay more than what your estimate stated. Will NEVER use them again.
  • Casey E. Jun 13, 2015
    Local Moving (under 50 miles)
    Verified Review
  • Michael W. Jun 12, 2015
    Local Moving (under 50 miles)
    Verified Review
    very responsive and willing to work with me Greatly appreciate it
  • Dani T. Jun 12, 2015
    Local Moving (under 50 miles)
    Verified Review
    They moved us from our condo to our new house in 4 hours. Didn't take any breaks and they really hustled. Very respectful of our belongings. And incredibly affordable. Would certainly use again and suggest to anyone!
  • Robert M. Jun 11, 2015
    Local Moving (under 50 miles)
    Verified Review
    Although my move got cancelled before I actually used Movers Connection, I was quite impressed by their responsiveness and willingness to accommodate my needs. When their original schedule would not work with mine, they managed to move things around to meet my schedule. When I then had to cancel, they were courteous and eager to serve me in the future
  • Amy N. Jun 10, 2015
    Local Moving (under 50 miles)
    Verified Review
    The booking process went smoothly and the price was a bit high but I was willing to pay it for the convenience of getting it done via thumbtack . The movers arrived on time and were efficient and polite. The furniture arrived in perfect shape.
  • Cindy F. Jun 9, 2015
    Local Moving (under 50 miles)
    Verified Review
    Leslie is an excellent customer service agent. She answered all immediately and aided me in finding e-forms, etc. In my opinion, you have an excellent employee in Leslie and a great ambassador for your company.
  • Tiffani W. Jun 7, 2015
    Local Moving (under 50 miles)
    Verified Review
    Timothy and Jr. from Mover's Connection were super fast and careful while moving our belongings. I highly recommend them.
  • Kim M. Jun 5, 2015
    Local Moving (under 50 miles)
    Verified Review
    I hired movers to help me move my 1 bedroom apartment about 4 miles in-town. The 2 movers were very friendly and respectful to me. They made me feel comfortable with them and the process. I didn't have many heavy items to move (except for a lot of books) and we were done in 4 hours when the estimate was for 6. However, I was unhappy with a couple of things that were damaged in the move. One mover came up and told me that he purposefully ripped a hole in my box spring because it was going to make it easier for him to carry on his own. He did not ask me before doing this - and I don't appreciate the intentional damage to my property. I would have asked him not to do this. My mattress was also placed on the ground - uncovered - and got quite a bit of mud on it. There were also several small tears in my couch although I'm less upset about that because I'm sure that was accidental. I told my movers that I wasn't happy about what happened to my box-spring and mattress and they said that I could call to have someone fix it. I didn't call because I was able to wipe some of the mud off - and I'm not sure what can be done to undo the ripped box spring.
  • Richard L. Jun 5, 2015
    Local Moving (under 50 miles)
    Verified Review
    Although they did not call and let me know when they were coming, they still got there in plenty of time and moved things greatly. They did things faster than expected and at less cost. Good job.
  • Becky C. Jun 4, 2015
    Long Distance Moving
    Verified Review
    So far my experience has been terrible. I was supposed to have movers here yesterday between 8-10 am, got a call saying they wouldn't be here until 11-12, come 200p, still nothing, I called the office about 8 times with no answer and no call back. I contacted Leslie and was told via email that they were 'stuck in traffic' and would be here no later then 4pm. Got a call from the mover guy at 430 saying they were finishing up a job and would be to me by 6pm, at 630pm I get another call saying that it's raining too much and if they could reschedule for the morning at 7am. I was promised that they would be here by 7am, here is it 830am, and still.... no movers. Called the mover I spoke with and he told me that he had a few people to dispatch but they would be on their way within the hour... I guess we'll see... So far it's been over 24 hours and I still haven't been moved. If you can't do the job you promised, don't say you'll do it. What's the point of a 'contract' if they cant keep up their end of it?! Im thinking that the 20% off they said they'd give me isn't quite enough... 50% maybe... Guess we'll see if they show up today...
  • Valerie V. Jun 3, 2015
    Local Moving (under 50 miles)
    Verified Review
    The driver was a very hard worker. He did an awesome job. The other mover was very lazy. I had 2 people helping and they moved more than he did. He would move one little box at a time and wait for them to move items. I was also very sad that when we went to get the dolly - it was missing. I called and was told I would have a call back with I did not receive. In addition, they were 2 hrs and 45 minutes late.
  • Dawn F. Jun 3, 2015
    Local Moving (under 50 miles)
    Verified Review
    We had 3 men show up. The main guy was rude and very unprofessional. He was yelling at the office staff and then stacked boxes in the doorway and then said I had to move them. I will never again use this company. Two men sat in there truck while one man did most of the work. I was very disappointed. They were unprofessional.
    Special Ops M. Jun 4, 2015

    we apologize for this and have talked to the mover. being rude to customers is unacceptable and we strive for the utmost professionalism at all times. on a good note there was no damage to any property and the move did come in under the estimated amount. again we apologize and we'll contact the customer to see if there is anything we can do

  • Stefanie C. Jun 3, 2015
    Local Moving (under 50 miles)
    Verified Review
    At the last minute we had to change the start time, Leslie was able to move our start time to later and the moving men worked hard and fast and took care of all the heavy stuff with grace.
  • Jessica L. Jun 2, 2015
    Local Moving (under 50 miles)
    Verified Review
    My experience with movers connection was not so good. There were two guys assigned to my move to move two locations. Matt was awesome but the second guy I was not very happy with. First off, he was trying to work with an injured hand which I think really slowed the move and Matt primarily had to carry all the weight. After the move was completed at the 1st location, they were very slow to get to the 2nd location because they stopped to eat and did not let me know they were going to do so. After the 2nd location was completed and we were to head to the final destination, again, they were very slow to get there. I had them beat to the final location by an hour because they stopped to get gas, they stopped at the injured movers house so he could change into some shorts and then they stopped to pick up his nephew to help and assist with the unloading. Again, the injured mover was not much help. Is picking up the nephew to help assist allowed because of potential liability issues? I wouldn't think so but what's done is done. My final charge was $505. I believe I was over charged because of the extra stops they made and if the injured mover wouldn't have been injured, I think the move could have been completed a lot quicker. I will most definitely be going with another moving company for my next move.
    Special Ops M. Jun 4, 2015

    we apologize for this experience. we do have a strict policy of injured movers not continuing a job. had we know there was an injury we would have replace the mover with another immediately. that said our employee did break our policy by not reporting the injury. we will contact Jessica with some sort of compensation for this and again apologize

  • Hayden S. Jun 1, 2015
    Local Moving (under 50 miles)
    Verified Review
    Pros: Recieved a competitive rate. Moving team finished move faster than estimate I was originally given even taking time to wait out a storm so things wouldn't be ruined. Bad: Rings for lamp went missing, (cheap rubber rings and hard to distinguish from other things in truck I'm sure but I can't use the lamp without them so I'm out 70$). Moving team was 1.5 hours later than estimated arrival time (they made up for this though with speed of move)
  • JC C. Jun 1, 2015
    Long Distance Moving
    Verified Review
    Big day, rain, but they did a great job moving from Denver to Colorado Springs in less time than expected even with a late start. Kept in contact before the big day.
  • Andy S. Jun 1, 2015
    Local Moving (under 50 miles)
    Verified Review
  • Kari M. May 31, 2015
    Long Distance Moving
    Verified Review
    I didn't end up using their services because I was able to do the job on my own but Leslie was so great to work with. She was ridiculously prompt in her email replies, accurate in her quotes, and really took the time to listen to what I needed. If I end up acquiring more things and therefore need help moving, I will use this company!!
  • Judy C. May 30, 2015
    Local Moving (under 50 miles)
    Verified Review
    Movers were punctual and efficient. You can trust these movers.
  • Raphael A. May 30, 2015
    Local Moving (under 50 miles)
    Verified Review
    Great job . Lost a few screws here and there but a good job. Tried to give movers a tip and they left before i could . they also left behind some moving blankets.
  • John P. May 29, 2015
    Local Moving (under 50 miles)
    Verified Review
    It only took this crew 3 hours to pack, drive, and unpack a two bedroom apartment. Nothing was broken and everything arrived safely. I would highly recommend this company both for the performance and value.
  • Jill F. May 29, 2015
    Local Moving (under 50 miles)
    Verified Review
    Movers showed up within the designated hour window abd they called letting me know they were on their way. I had them pick my kitchen, the rest I had packed on my own. Everything they packed was handled with care, nothing broken. I was estimated for 6 hours, they were done in 2.5. Movers were polite abd friendly. Only one item was broken, but it was a ceramic item I had packed with a bunch of non-breakable items abd I'd forgotten to tell them it was in there so it was my bad. The only mildly negative I would have is there were a couple drawers the movers missed when packing the kitchen. BUT they did ask me to go check abd make sure they hadn't missed anything and I forgot to check those drawers too, so... Can't really blame them.
  • Dalton R. May 29, 2015
    Local Moving (under 50 miles)
    Verified Review
    Very timely return calls. Movers worked hard and were very conscientious!
  • Matthew P. May 27, 2015
    Local Moving (under 50 miles)
    Verified Review
    Received a fast response from my Thumbtack submission. Leslie C. from Movers Connection was very helpful and provided an accurate quote. All my moving needs were met at the estimated (and fair) price.
  • Cindy P. May 27, 2015
    Local Moving (under 50 miles)
    Verified Review
    Xavier and Cody were the best ever. moved quickly and did an outstanding job. We had a lot of furniture and they were the best. friendly and great to work with. I would use them again anytime.
  • Stephen P. May 27, 2015
    Local Moving (under 50 miles)
    Verified Review
  • Roger D. May 27, 2015
    Local Moving (under 50 miles)
    Verified Review
    Had 3 movers that worked very hard and did a fast efficient job. Just forgot to put legs back on one sofa.
  • Laura C. May 26, 2015
    Local Moving (under 50 miles)
    Verified Review
    Cody and Leroy were great! They were friendly, polite and are very hard workers. They wrapped my furniture with great care and placed it securely in the truck. Nothing broke or got scratched. Amazing job! Leslie was great on the phone, scheduled my move and answered all of my questions! She was fun to talk to also! I highly recommend this company and will use Movers Connection again! Laura
  • Kelly B. May 25, 2015
    Local Moving (under 50 miles)
    Verified Review
    The movers were great! I requested they arrive between 8-9am, and right at 8 on the dot they showed up. Everything was loaded and unloaded in 4 hours. I couldn't have been happier.
  • Joe C. May 22, 2015
    Local Moving (under 50 miles)
    Verified Review
    Great move, everything made it safely! The team moved quickly, wrapped everything and moved with care. Even large dressers and a sectional couch up a tight stairway. Even dismantled and reassembled furniture, tables, beds, sectional. Great move!
    Special Ops M. May 22, 2015

    thanks for the feedback! it was a pleasure working with you.

  • Donald C. May 22, 2015
    Local Moving (under 50 miles)
    Verified Review
    My move was scheduled for a start time of 1-4 pm. At 4 pm I called to see what's going on and I'm told they on there way. 5 pm rolls around so I call back and the movers say there not coming now and try to reschedule me for a later date. Inconsiderate companies like this are bad for Moving businesses and Thumbtack recommendations. Put this company out of business wasting customers time! Complete amateur company here, don't waste your time with this headache! If you schedule this company you will live to regret it! P.S. I hope the reply to this isn't filled with worthless excuses or insincere apologies.
  • Luke D. May 20, 2015
    Local Moving (under 50 miles)
    Verified Review
    Customer service great! Crew works hard! Lots of stuff was damaged and nobody will get back to me for filing a claim. My $6000 bed was dragged in the mud, priceless heirloom china was broken, crew helped themselves to my stock of Mountain Dew and my pregnant wife's candy without permission. Arriving at our destination, the entire crew reeked of Marijuana. After being quoted that the move would only take 3-5 hours, it took over 9 which cost me my entire budget. After receiving a quote in writing of the amount not to be exceeded, the company called me and asked for $280 more to cover the moving supplies which was already in my estimate. Well, the four wardrobe boxes had to be emptied by me and my pregnant wife immediately and returned to the movers. The boxes were already used multiple times due to the abundance of stains and tears in them. The tape was the cheapest tape money can buy, so where the $280 cost comes from, I'll never know. That goes without saying that I provided most of the boxes myself. What's most irritating is that I went out of my way and provided music for the crew and bought all three of them two giant gatorades. After the move was finally finished, gratuity was expected to the point of a forceful nature where I was followed to an ATM to shell out even more money I didn't have. I returned to my apartment the next day for cleaning, only to find two car-loads full of stuff left behind for me to take care of. I have pictures of everything to prove my statements! I hired this company for the prompt service and great reviews, all in an effort to save my back from further injury, yet I helped with the move the entire day, and paid for it physically and financially way beyond means. The crew was very nice and worked very hard, I will say that! But all in all, I wish I didn't spend a penny here. I would've preferred hiring my friends or another company. I can't even begin to explain our losses and disappointment!!!
  • Beverly G. May 20, 2015
    Local Moving (under 50 miles)
    Verified Review
    They were fast, experienced and professional. They arrived on time and did not start the clock until price and job was verified. I felt pleased with the service and plan to use them again.
  • Shannon G. May 19, 2015
    Local Moving (under 50 miles)
    Verified Review
    On my original move date they were 1.5 hours late. I had requested nonsmokers and that is not what I got. They underestimated the quote just to get the job and did not finish the move till the next day. I had to adk them to be more careful with my furniture which caused them to threaten to unload my truck and stop working. If it had not been for Cody one of the movers and my husband I would of let them leave. I will review Cody and his second visit to us on another review. This review is for the one who had charge of my contract at first.
  • Christy D. May 19, 2015
    Local Moving (under 50 miles)
    Verified Review
    The guys were nice but did not seem like they knew what they were doing. My furniture was very heavy. After 7 hours we only got one truck load and now I have to figure out a way to get the rest. Very reasonably priced.
  • Kim T. May 17, 2015
    Local Moving (under 50 miles)
    Verified Review
    They were held up for two hours at another job...but once they arrived all went very smooth and Matt and Brandon worked very hard to make my move perfect. I would use Move Connection again with no problem.
  • Troy W. May 17, 2015
    Local Moving (under 50 miles)
    Verified Review
  • Kerianne S. May 16, 2015
    Long Distance Moving
    Verified Review
    The job got done. The men were friendly and very hard working.
  • Ashley C. May 12, 2015
    Local Moving (under 50 miles)
    Verified Review
    The job was done in 3 hours, work was great. Thank you!!
  • Taryn D. May 10, 2015
    Local Moving (under 50 miles)
    Verified Review
  • Marci S. May 7, 2015
    Local Moving (under 50 miles)
    Verified Review
    We had a great experience when they were initially moving us. HOWEVER, when they came to move us into our new house ~ THIS is where the problems started!!! 1- NOT on time 2- MISSING A LOT of our stuff 3- DAMAGED items 4- Would NOT take our calls 5- NOW WE HAVE TO FILE A CLAIM withh ALL of our time 6- CHARGED MORE than what was quoted. This is a story that could be told at great length. I'm hoping for a better resolution so that we can CHANGE our review or what our review COULD look like.
  • Elaine S. May 5, 2015
    Local Moving (under 50 miles)
    Verified Review
    Just in the scheduling phase and have been very impressed with the contact by Leslie at Movers Connection. We are working out details at this time. This is a very professional company and further evidence of how good an option Thumbtack is.
  • Brooke B. May 4, 2015
    Local Moving (under 50 miles)
    Verified Review
    Leslie helped me schedule a move of an armoire I purchased. She was very prompt in her responses and the movers were great!
  • Robert L. May 1, 2015
    Local Moving (under 50 miles)
    Verified Review
    Worked hard and fast. Great value
  • Ken H. Apr 30, 2015
    Local Moving (under 50 miles)
    Verified Review
    All aspects of move very professional.
  • David S. Apr 29, 2015
    Long Distance Moving
    Verified Review
    Responsive, professional, worked through all the details.
  • Lynette P. Apr 29, 2015
    Local Moving (under 50 miles)
    Verified Review
    Communication was timely and terrific, leslie explained everything clearly and the move went just as anticipated. Excellent customer service skills.
  • Bridget C. Apr 27, 2015
    Local Moving (under 50 miles)
    Verified Review
    I would not describe the experience as being particularly positive, however, there were definitly things that stood out as great. First, we were moving from a 2 bedroom townhome (that was very full) with several pieces of large furniture. Because we knew we had more stuff than would be found in an average 2 bedroom home, we asked for an in house estimate. James was very accomodating and even had to visit twice due to my husband being called in to work last minute. He assured us that the move would not be an issue, even with the heavier items, including a large gun safe. Our closing date was reschedule, and Sarah was very quick to respond and reschedule our move. At the last minute, we needed to reschedule again, and Leslie was also very quick to respond and accomodating. The day of our move (Friday), the 2 man crew arrived with no appliance dolly (just a regular 2 wheeled on), and a truck with no lift gate. This was a bit of a surprise since we had the walk through done and it was noted the type of furniture we had. The 2 guys did get right to work and did work hard, however, my husband ended up helping substantially. Another note that was not impressive was the amount of cigarette breaks one of the guys kept taking. It was extreme, even for a heavy smoker. When it was time to load the gun safe, my husband, again had to help. To quote him, the 2 movers together maybe weighed 240. To make for a shorter story, take a dolly with 2 wheels, a small platform and no straps-add in a truck with no lift gate and a ramp that didn't even lock to the truck, and 2 small guys and it equaled the safe falling off the ramp. To make it even worse, unfortunately, when that happened, one of the crew members was trapped and injured. My husband lifted the safe off of the ground (700lbs) and the crew member. Understandably, the move had to stop while the injured guy was taken to be checked out and another guy was sent to finish the job--which happend quite quickly. The truck was taken to our new home and unloaded (again my husband helped substantially). We were told that the truck with the lift gate was being dispatched to come and move the safe at approximately 2:00pm. We still hadn't seen anyone at 4:00 and were told (after several phone calls that went unaswered) that the lift truck was at another job and would be to our place once finished, but they didn't have an ETA. By about 5:00 we were told they could come on Sunday to move the safe at a discounted rate without the minimum charge. A side note to that also, when I got home to see how much had been moved, I noticed there were a lot of items boxed up that weren't taken. That was a little disappointing, but in the grand scheme of the day, a small thing. Fast forward to Sunday. We were given an arrival time between 9am-10am. At about 1030 we called to see where they were. We were told they were enroute and that they would find out an ETA and call us back. At 11:15, we called back to find out where they were. We were told the same thing, enroute. We let them know we had been told that 45 min ago and again told they would find out an ETA and call us back. By 1215 we still hadn't heard back. My husband tried calling the number and got no answer, I tried calling the number and got no answer. This is a now empty house we are waiting in and were decided we were just going to call it off and leave when we saw the moving truck pull in at 12:20. Once there, the 2 man crew got right to work, got the safe loaded with an appliance dolly with straps, onto the lift gate, over to the new house and unloaded. They took pictures of the damages to the safe and gave us the information for filing a claim-which we will be doing in the next day or so. All total they were done within the hour. My husband dealt with the payment (which I felt was higher than it should have been). We were happy to hear from Sunday's crew that the injuries to their co-worker were just bruising and soreness as that could have been much worse. That being said, had the proper equipment been brought on Friday, the situation could have been avoided. Sunday went very smoothly with the lift gate and appliane dolly. I would probably not reccommend using them. I gave them a 2 star rating though because Sarah, Leslie, James, and the guys that came to do the move were all very polite and did make an effort to address our concerns. However, I am still very unhappy with the fact that my husband helped so much, which really is the opposite of why we hired a moving company. The fact that they were not equipped to handle our job after actually seeing our home. That we were unable to get answers to our phone calls. And that they showed up 2.5 hours late with no explanation. One suggestion I would like to stress is that there needs to be better communication and process for getting information. We made many many phone calls that went unanswered. The customer service line went unanswered during business hours. We were never given an answer on ETA with any phone call, Friday or Sunday. Also, if you do a walk through and know exactly what type of items will be moved, come prepared with the proper equipment. It will keep the crew safer, the clients property safer, and in the case of our move, with my husband helping, the client themselves safer.
  • Travis H. Apr 24, 2015
    Local Moving (under 50 miles)
    Verified Review
    Leslie was great to work with while scheduling my families move. I told her what the details were (9 miles, two bedroom apartment on the 3rd floor to a house across town) and she put together a reasonable quote of 4-6 hours. The movers showed up and got right to work. I told them what needed wrapped and what went where. They hustled getting our stuff packed in the truck and headed straight to our new place. absolutely no taking their sweet time to milk the clock. Finished the move and clocked out at 3.5 hours! below the estimate. Pretty awesome! do yourself a favor and let them give you a quote.
  • Danielle R. Apr 20, 2015
    Local Moving (under 50 miles)
    Verified Review
    Really great service. Super helpful and careful with the furniture. Definitely recommending them to friends.
  • Jessica E. Apr 20, 2015
    Local Moving (under 50 miles)
    Verified Review
  • Bill I. Apr 18, 2015
    Local Moving (under 50 miles)
    Verified Review
    They were fast and careful. Very professional.
  • Therese I. Apr 13, 2015
    Long Distance Moving
    Verified Review
    Movers Connection was wonderful. They were timely and incredibly efficient. After my infant got a fever the night before the move and a lot of our packing was incomplete, they were patient with us as we worked to finish some packing while they loaded. I would definitely recommend Movers Connection for their prices and their service.
  • Steve M. Apr 10, 2015
    Local Moving (under 50 miles)
    Verified Review
    Where is my the hardware for my bed?! The movers left it on the truck. I called the driver and he said he found the bag containing the missing pieces for my bed and left it at your office/warehouse. My wife and I have placed multiple calls and emails to coordinate a time when WE WOULD BE WILLING TO DRIVE OUT TO YOUR OFFICE and pick up the missing pieces. We have received zero returned calls and one email stating it was forwarded to the correct person. Still now replies. We have been sleeping with our mattress on the floor since March 28. If we do not receive the pieces we need to put our bed together ASAP we will look to file legal action. Completely unprofessional, rude and disrespectful beyond belief.
    Special Ops M. Apr 11, 2015

    we have located the bolts and will redeliver them. we strive for good customer service and apologize for the bolts being misplaced

  • Sonja S. Apr 9, 2015
    Local Moving (under 50 miles)
    Verified Review
  • Kelli C. Apr 9, 2015
    Local Moving (under 50 miles)
    Verified Review
    Great job with my move last weekend.
  • Charles R. Apr 9, 2015
    Local Moving (under 50 miles)
    Verified Review
    Horrible experience. Movers were late. The first thing they asked for was tape - they didn't bring any. They also needed my hand truck - theirs did not work. Left a table leg on the truck, as well as my hand truck. Many texts to the driver, who was unconcerned and said " its only a table leg". The manager James did meet me with the items four days after the move.
    Special Ops M. Apr 9, 2015

    we are very sorry about this experience, this crew has been let go

  • Jerry D. Apr 8, 2015
    Local Moving (under 50 miles)
    Verified Review
    Tim's crew helped me on the moving and it was one of the best moving experiences I had. Staff are friendly and efficient. I highly recommend Movers Connection. Jerry D.
  • Ray E. Apr 8, 2015
    Local Moving (under 50 miles)
    Verified Review
    Sarah was very helpful when I had questions and always replied to emails promptly
  • Gunda K. Apr 7, 2015
    Local Moving (under 50 miles)
    Verified Review
  • Lucas M. Apr 6, 2015
    Local Moving (under 50 miles)
    Verified Review
    Our guys were an hour late arriving but more than made up for that by how professional they were. They worked fast and efficiently. We were really impressed and have since recommended the company to a friend. Great Job
  • Lannie M. Apr 4, 2015
    Local Moving (under 50 miles)
    Verified Review
    I have never used movers before, and was very nervous based on all of the scary reviews you see online. I could not be happier with Movers Connection! The movers, Terrance and Xavier, were so professional and did an excellent job. All of my things were taken care of so nicely and they were fast and efficient! I want their supervisor to know that they did an exemplary job. The only thing I would change about my experience is that the office was very hard to get in touch with, and although there were no issues, I wasn't sure who to contact to answer my questions. Thank you so much for the wonderful service! We will be repeat customers.
  • Kirsten A. Apr 1, 2015
    Local Moving (under 50 miles)
    Verified Review
    Sarah was the only mover to respond to my inquiry and did so within an hour of my request. Although my move was canceled because of scheduling conflict with family, Sarah and her movers were prompt, polite and professional over the phone and via email.
  • Chris P. Mar 30, 2015
    Local Moving (under 50 miles)
    Verified Review
    Movers Connection was great! They showed up when they said they would and completed job in timely manner. Movers were great, worked very hard. For the price, great moving company. I would highly recommend.
  • Nicolette D. Mar 29, 2015
    Local Moving (under 50 miles)
    Verified Review
    Awesome! James and James did an amazing job moving us. I would definitely recommend them to everyone I know. We really appreciated them and all their hard work!
  • Catherine F. Mar 25, 2015
    Local Moving (under 50 miles)
    Verified Review
    Everything went great. Sarah was wonderful and accommodating. The only problem was that the movers were supposed to bring wardrobe boxes for the hanging clothes but didn't. Otherwise, it was very good service.
  • Jay S. Mar 22, 2015
    Local Moving (under 50 miles)
    Verified Review
  • Christopher S. Mar 21, 2015
    Local Moving (under 50 miles)
    Verified Review
    AMAZING! I have never hired a moving company before so I was a little nervous but my experience was great! Sarah was very prompt with communication and made it easy when I needed to adjust things. On moving day, the guys were so quick and great with communication. Even having to make a stop to pick up purchased furniture was a breeze. They loaded and unloaded everything so fast. They were polite and friendly too. I was very pleased from start to finish. When I move again I will DEFINITELY use them again!
  • Jo A. Mar 20, 2015
    Local Moving (under 50 miles)
    Verified Review
    The mover's were 3 hours late with an excuse that their truck broke down. **I received a call at approximately 830 advising the truck broke down while on their way and that the mechanic had already looked and determined it would be an easy fix. I was told the movers would be there at 10 instead. At 10 and after not hearing from or seeing any movers we called approximately 3 times however our calls went unanswered until someone called at 1020 advising a 20 to 30 min eta. In sure your GPS showed them in the area at 1050 but they did not arrive until 11 and I believe their start time was 1115. You are correct, your estimation was for 6 hours which I would have corrected if it wasn't for the disclaimer saying it was an estimate on the time. We also had a few extra hours that morning to move items ourselves as well as organize for a faster move. This also effected the rest of our plans for the entire day so I disagree and feel one star is more than fair.
  • Derrick T. Mar 16, 2015
    Local Moving (under 50 miles)
    Verified Review
  • Newton K. Mar 16, 2015
    Local Moving (under 50 miles)
    Verified Review
    Sarah was awesome to work with. Everything was clear and concise. No hidden fees. My guys showed up and worked hard! They worked really fast too. I couldn't have asked for a better team. They were amazing. I know there are a lot of options to choose from in Denver, but these guys have competitive pricing and they are just flat out good at what they do. USE THEM!
  • Colin W. Mar 13, 2015
    Local Moving (under 50 miles)
    Verified Review
    They showed up almost two hours late and were very careless.
  • Kenny S. Mar 9, 2015
    Local Moving (under 50 miles)
    Verified Review
    Tony and Steven were among the best movers I have ever come across and I have come across a lot. Relentless, professional, kind and helpful. Thank you Gentlemen and I wish you both the very best
  • Marissa S. Mar 7, 2015
    Local Moving (under 50 miles)
    Verified Review
    Sarah responded promptly. Robert and Timothy showed up a little bit before they were scheduled to and were able to move the majority of my apartment in two hours. They are both hard workers.
  • Angela H. Mar 6, 2015
    Local Moving (under 50 miles)
    Verified Review
    The guys were great. On time, fast and very polite.
  • Kirstin M. Mar 5, 2015
    Local Moving (under 50 miles)
    Verified Review
    I had read the reviews that were previously posted on thumbtack, and people seemed genuinely happy with thier decision to use this company, I felt like I made a good decision in hiring them. Unfortunately my experience was not that great. I want to preface that one of the gentleman that helped to move me was awesome, he was hard working, personable, and is the sole reason I do not give a lower rating, and I feel bad that he gets mixed in with my poor experience by association. First, I requested that the movers be at my home by 8 am. I got a call the day before telling me they would be there between 8 and 9, no later than 9. I get a call the morning of the move by the movers at about 8:40am saying they are running a little late, and they will be there in about 20-30 mins. They didn't show up until 9:45 am, and I even had to call to see where they were. When they got there I showed them the apartment, and told them everything had to go. The driver/foreman (let's call him mover A) seemed less then pleased at how much there was, and began grumbling immediately as to how much stuff there was. They started to move everything, but I continued to hear grumbling by mover A. He continued to say, "we have to move all this?" He made me feel uncomfortable, and like I was imposing on him by having him move me. I at one point went into another room to get away from the wining, and finished packing some stuff. At one point in the truck my couch fell and hit my antique hutch and broke one of the windows, now I was told of the damage by mover A, but I was surprised that there was no apology, or reassurance that it would be covered by the moving company to fix it. Well as we got closer to hour 3 the mover A seemed to get more anxious with finishing, and basically told me they got all the big stuff and the rest I could move in my car. I was going to extend their time, but since I felt like such an imposition on mover A, I told them to it was ok to take what they got. I was really frustrated at this point, because I had paid at of money to get moved, and because mover A didn't want to do anymore, I was stuck with finishing the move. I tried to help them run things up and down the stairs, but I have arthritis in both my knees and the stairs were very difficult for me to continuously run up and down (hence why I hired movers in the first place), They left behind so much that it took me an extra excruciating day to get the rest of the stuff moved by myself. When my things were moved into my new apartment, there was no deferment by mover A as to where things went, the fantastic mover did ask me where somethings went. My new home ended up with my living room chair flipped upside down with boxes piled around it, my son's crib was in the kitchen, and my mattress and box spring in two different places of the apartment, including in the hallway blocking access to the bathroom. I was appalled at how things were operated through that day, I was upset that the job that I had contracted to be done was not done completely, and I was so very put off by the way I was treated by mover A throughout the entire process. I will never use movers connection again, and I will make sure that everyone I know knows not to hire them as well.
  • Madison U. Mar 5, 2015
    Local Moving (under 50 miles)
    Verified Review
    Sarah was very timely with her responses back to me, and I really appreciate that. The only complaint I have is that she didn't let my movers know they needed to help me pack and that I provided my own moving supplies for them. So the movers arrived, were caught off guard, and had to cancel a move they had scheduled after mine because they didn't have enough time set for packing.
  • Matt V. Mar 1, 2015
    Local Moving (under 50 miles)
    Verified Review
  • Chrystal P. Feb 26, 2015
    Local Moving (under 50 miles)
    Verified Review
    The movers were brothers and quite strong and very professional. They were clean and worked as fast as possible helping me pack then moving the furniture. They left a wall art hanging in the truck by mistake but have promised to return it to me. I am still waiting for it, but it has only been 2 weeks. Other than that they were excellent, and I would recommend them highly for local moves.
  • Alexis B. Feb 24, 2015
    Local Moving (under 50 miles)
    Verified Review
  • Abby M. Feb 23, 2015
    Local Moving (under 50 miles)
    Verified Review
    Both my movers were awesome, even with it being icy out they were quick and nothing was damaged or broken. Will def use again.
  • Robin T. Feb 20, 2015
    Local Moving (under 50 miles)
    Verified Review
    I appreciated how quickly she was in responding to my emails and answering my questions.
  • Jon B. Feb 19, 2015
    Local Moving (under 50 miles)
    Verified Review
  • Savita M. Feb 17, 2015
    Local Moving (under 50 miles)
    Verified Review
    My experience with movers connection was quite poor. First they arrived 2hours later than schedule because of the snow, which is fine. But then it took more than twice the time expected. Maybe it's because I asked them to pack part of my things. The movers were motivated and nice but then I saw that they were helping other people moving the same day in my building. The problem was that I kept waiting for them several times (and paid for that time) and they didn't tell me that. After 7hours they finally finished moving my one bedroom apartment. Unfortunately many pieces of my furniture were damaged with scratches and dents. That is the most annoying part as I take care of my things and because movers connection had good reviews I thought they would be careful. They took pictures of some of the damage and told me they would contact me. I also called several times, left messages and never got called back. Quite disappointing experience. **Update of my review** After posting my review I have been contacted by the customer service. They have been very nice and comprehensive to solve the issues that happened during my move. I have already been reimbursed for the extra hours and things are on track for repairing the damage done to my furniture. Hopefully this will work fine. Movers connection have been very reactive to my complaint and yesterday has been quite an improvement of my experience. They do care about doing things right.
    Special Ops M. Feb 17, 2015

    we are very concerned about this job and are filing a claim for the damage today with our insurance company. we are not perfect and this job was done in terrible wether conditions. needless to say the claim will get handled promptly. as far as the charges the estimate for this job was $525 (with packing) and we charges $602. we are refunding the difference but as ms. Savita stated extra services were requested but that said a refund was issued.

  • Ben O. Feb 8, 2015
    Long Distance Moving
    Verified Review
    Great price! Good service! Would use again!
  • Connie C. Feb 8, 2015
    Local Moving (under 50 miles)
    Verified Review
  • Lisa M. Feb 6, 2015
    Local Moving (under 50 miles)
    Verified Review
    I never used the services. Move was scheduled at 8-9 am. Rec'd call at 9:30 that truck broke down. By 11:30 still no show and no word from anyone. As usual could not reach any one at office numbers. Wrote email and finally a response that they were on their way. Salesman said he would call every 1/2 till they showed. Never heard from him again. By 1pm and still no word and no show of truck I finally cally office and again could only leave a msg to cancel the move. I still have not heard a word from anyone. I had to schedule another mover for next day at double the price. I didn't feel I could trust this company with my belongings or move. Very unprofessional.
    Special Ops M. Feb 6, 2015

    we are very disappointed we couldn't service this move but even our newer trucks can break down. when faced with a breakdown the crew must deal with their safety and truck and are faced with a stressful situation. we take responsibility for our equipment failures and communication and are sorry this happened . this is a very very rare situation and we 100% understand the disappointment here

  • Gin L. Feb 5, 2015
    Local Moving (under 50 miles)
    Verified Review
    They were fast, friendly and right on time. Would definitely recommend and use again. Thank you!
  • Tanya L. Jan 31, 2015
    Local Moving (under 50 miles)
    Verified Review
    This was the first time I have ever used movers. I really have nothing to compare it to, BUT, from beginning to end this experience with Movers Connection has been amazing. Sarah got me scheduled, and then rescheduled when my plans changed, promptly. The man who came to do an estimate (I'm sorry I forgot his name) was on time and extremely personable. Chuck and Guy were to notch! These two men worked their butts off, often running up and down the ramp. They were careful and organized with loading the truck as well as unloading into my garage. I do not have enough kind words to say about this whole team. Best of all, they came in under the estimate. I will recommend Movers Connection to anyone I know who is moving.
  • Brennan M. Jan 31, 2015
    Local Moving (under 50 miles)
    Verified Review
    The crew was friendly and professional. They were REALLY hustling as well. They would often run back and forth to the truck as they finished loads. They were on time, and on budget. Not much I could ask for!
  • Brandon M. Jan 30, 2015
    Local Moving (under 50 miles)
    Verified Review
    Sucked at backing up their truck which killed quite a bit of time (pay by the hour), but other than that, they were great. Nothing was damaged.
  • Ann M. Jan 30, 2015
    Local Moving (under 50 miles)
    Verified Review
    My movers were promt, professional and most importantly, hard working. They moved fast while also taking good care of my things. I would use them again and freely recommend them to my friends.
  • Becky T. Jan 24, 2015
    Local Moving (under 50 miles)
    Verified Review
    Jeff and Guy were AWESOME!!! Well mannered, fast, efficient, patient, kind and extremely helpful! Highly recommend these guys!
  • Lela M. Jan 23, 2015
    Local Moving (under 50 miles)
    Verified Review
    I had a great experience with this company. The initial contact and follow up calls were a great first impression, with Acacia working outside of the box to get me a move time that fit into my crazy schedule. As a single mom finally moving into my own place after living in a shelter for three months, with little money and my stuff in another town, this display of flexibility and customer service was huge. After such a positive set up experience I was, of course, curious to see how the team actually performed. Without a doubt, these are some of the hardest working guys out there. They moved my things from storage in one town to a third floor apartment in another town 45 minutes away in less than half of the estimated time. Despite how fast they worked, there was no damage, and nothing missing. They even put my table together for me, something I wouldn't have even dreamed of asking but they were considerate enough that they thought about offering! I must say, this was my first time ever hiring movers, and while I felt a bit awkward in my temporary princess roll of the day, I would definitely hire these guys again! I was thrilled to have been saved enough money off of the quoted price due to their speed to tip them for their hard work.
  • Stacey C. Jan 17, 2015
    Local Moving (under 50 miles)
    Verified Review
    Movers showed up within the time frame they stated and got everything I needed loaded and moved. The estimate provided was for a longer time frame than what it actually took but I think that was great because that left me with no unexpected surprises. So I spent less than what was estimated.
  • John W. Jan 13, 2015
    Long Distance Moving
    Verified Review
  • Albert S. Jan 11, 2015
    Local Moving (under 50 miles)
    Verified Review
    was very pleased with the service that was giving. The movers worked very hard and got the job done less then 2 hours..
  • Bethany C. Jan 9, 2015
    Local Moving (under 50 miles)
    Verified Review
  • Samuel O. Dec 24, 2014
    Local Moving (under 50 miles)
    Verified Review
  • Jen C. Dec 22, 2014
    Long Distance Moving
    Verified Review
    To start with, the moving crew worked really hard under some pretty miserable conditions (had to exchange a truck with a broken door, single digit temperatures, driving through a blizzard, really long days etc). So we felt pretty bad for them, and wanted to be as easy on them as we could. They kept a positive attitude through everything, and were great to work with.They are all good guys. That being said, there were some things that didn't go so great. - When the crew showed up, the truck had a back door that was held together by a bungee cord. It did not seem like a very good choice to drive through the rocky mountains with a full load. To their credit, they brought the truck back and returned with a new truck, but this made for a late night and they didn't make as much progress as we'd hoped that day, which led to an extremely long day the following day. - There were a lot of things during the move that got dropped in the mud/snow, scratched or completely (and obviously) broken. I know that some of this stuff is bound to happen during a move like this. It just would have been nice if we had been notified, instead of finding it later on our own. Some of the things that were damaged: our security light outside at our old house was broken, a mattress was dropped in the mud/snow, a dresser has a big deep scratch on it, a wooden decoration (Japanese house) was completely destroyed, dings in the walls of our new house. When I followed up with Iris, the customer service rep suggested that I fill out insurance paperwork, but that was the last thing we wanted to deal with while trying to settle in to a new home/job/schools etc. - The crew did not have lights to sufficiently light their truck, which made the long days even harder. - At the end of the night, boxes were getting put in the living room or garage that were clearly marked to go elsewhere. Again, it was such a long day that we didn't want to bother them with this, but just another little thing. - Although Iris mentioned through one of our many emails back and forth and on Thumbtack that there would be a one time fee for $300 for the longer move, that fee was not included in the estimate. So it was a bit of a surprise when it showed up on the invoice. Overall, I just felt like this was a big move to try and fit even into two days. Especially given the conditions. I think the crew probably worked from 9am until who knows what early hour of the following day, and that was after a long day the previous day. With all of that in mind, it is kind of expected that things will get dropped or placed in the wrong location. But I felt like we paid for that, both with damaged stuff as well as feeling obligated to give extra tips because the guys were working so hard and under such hard conditions. I would recommend Movers Connection for shorter local moves, but not sure I would use them again for anything outside of the Denver area.
  • Jordan H. Dec 17, 2014
    Local Moving (under 50 miles)
    Verified Review
  • Tory O. Dec 16, 2014
    Long Distance Moving
    Verified Review
  • Matthew M. Dec 15, 2014
    Local Moving (under 50 miles)
    Verified Review
    thanks guys, you were awesome. Matthew
  • Kristina G. Dec 15, 2014
    Local Moving (under 50 miles)
    Verified Review
    Would recommend!!! Chuck and his crew were amazing!!! They worked not stop the entire time and were super efficient and super friendly. They wrapped all furniture and everyone was undamaged. Best money ever spent and the rate was very good compared to others!!!
  • Nicole M. Dec 10, 2014
    Local Moving (under 50 miles)
    Verified Review
    Polite, respectful, fast. This was my 4th move in 2 years, I used different companies each time, and this is the only one I would hire again. Thanks for the great service and affordable prices.
  • Angela B. Dec 8, 2014
    Local Moving (under 50 miles)
    Verified Review
    Iris Martinez put me into contact with some fantastic movers. They were prompt, professional, friendly, and careful with my belongings. I would absolutely recommend them to anyone looking for this type of service.
  • Ken E. Dec 6, 2014
    Local Moving (under 50 miles)
    Verified Review
  • Susan K. Nov 30, 2014
    Local Moving (under 50 miles)
    Verified Review
    I was largely pleased with the service provided. The movers called to let me know they were on the way, and arrived on time. They worked quickly while taking care of my personal items. I was pleased that they even completed the work ahead of schedule. The only thing that cast a negative was they didn't bring the 3 wardrobes I had been promised (and confirmed the day before) so I have had to move all my clothes in batches which has been tiring and tedious and I didn't expect to have to do. Otherwise I would recommend Movers Connection to anyone needing experienced, polite, and professional movers.
  • Melissa C. Nov 29, 2014
    Local Moving (under 50 miles)
    Verified Review
    Fast moving, hard workers. Good experience overall.
  • Sonja D. Nov 24, 2014
    Local Moving (under 50 miles)
    Verified Review
  • Sean J. Nov 22, 2014
    Local Moving (under 50 miles)
    Verified Review
    Thorough, prompt, hard working, and diligent
  • Jeff S. Nov 22, 2014
    Local Moving (under 50 miles)
    Verified Review
  • Liana S. Nov 18, 2014
    Local Moving (under 50 miles)
    Verified Review
    Iris was very pleasant to work with and was very helpful. She responded to my MANY questions quickly and professionally.
  • Lisa W. Nov 17, 2014
    Long Distance Moving
    Verified Review
    The guys that did the moving were awesome. That being said, the movers were suppose to be there between 8 and 10a. I was contacted that a driver had to return home due to family emergency. I guess there is no back up plan because I had to wait for a crew in Denver to get done. They finally arrived at my house about 2:15p. The door to the truck would not close after getting everything loaded so a bunge cord was used to keep the door closed. YIKES!!! Wasn't much I could do since everything was already loaded. I was gratefui all my stuff didn't end up on the freeway. Not the best experience.
    Special Ops M. Nov 17, 2014

    We do apologize and are very disappointed in your concerns and frustrations as we work extremely hard on customer service to ensure that the stressful situation you as a customer are experiencing before even moving. The truck in which was used for your move has three latches in which one was broken and unfortunately our mechanic wasn't available to get to our warehouse to make the appropriate repairs as it was the weekend. We understand your frustrations and concerns and this explanation doesn't fix or resolve anything you experienced. I wish I could say that nothing happens in moving however as mentioned at the beginning we strive for customer excellence and we will correct any and all issues and thank you for your time in giving our company feed back.

  • Robert D. Nov 17, 2014
    Local Moving (under 50 miles)
    Verified Review
    Iris was very helpful. We got some nasty weather this weekend and she called to ensure me that the movers would be at my place within the hour. James and Shane were outstanding. My move was to an A-frame in Bailey on a very steep hill. needless to say it was quite a workout for the guys. They did a wonderful job and busted their butts. Excellent experience with this company. I would use them again for sure and will spread the word to my friends who are in the market to move.
  • Scott L. Nov 10, 2014
    Local Moving (under 50 miles)
    Verified Review
    Truck broke down so they were 2 hours late but I was promptly notified of the situation. Great crew. Would use them again in a heartbeat. They filled the 26' truck in 2 hours flat. These guys did feats of strength that would impress Hercules!
  • Joe E. Nov 9, 2014
    Local Moving (under 50 miles)
    Verified Review
    Everything from start to to finish was a pleasant experience. My questions were addressed promptly, and the movers were courteous, professional and efficient. I would definitely recommend Iris and Movers Connection.
  • Gina A. Nov 3, 2014
    Local Moving (under 50 miles)
    Verified Review
  • Zach L. Nov 1, 2014
    Local Moving (under 50 miles)
    Verified Review
    I'm really happy working with Movers Connection. They were able to accommodate some abnormal moving circumstances and logistics, and the movers were very professional about the move.
  • Jody E. Oct 31, 2014
    Local Moving (under 50 miles)
    Verified Review
    Everyone we dealt with was on time and courteous. Our couch was not wrapped even though I specifically asked for that before hand and was damaged a bit (not enough for a claim, but definitely noticeable). Had I been present (my husband was with them), I would have made sure it happened but I assumed it would have been put on the work order. My husband also said one of the guys went out of his way to avoid the heavy stuff--which is all we hired them for. We did the majority of the move our self.
  • Brenda W. Oct 29, 2014
    Local Moving (under 50 miles)
    Verified Review
    These guys were AWESOME!!! they moved quickly and efficiently and were extremely pleasant and easy to work with. Took less then 1/2 the time estimated!!! Moved everything without any issues!! I will only use Movers Connection for any moves I have in the future!!!!
  • Maureen A. Oct 28, 2014
    Local Moving (under 50 miles)
    Verified Review
    second time user. again, well done.
  • Jeannine E. Oct 24, 2014
    Local Moving (under 50 miles)
    Verified Review
    The two movers were on time and very quick to disassemble the furniture and get everything loaded into the truck. The hustle from both continued until everything was packed neatly I to my storage unit. I will request the same two gentlemen when it is time to remove my items from storage.
  • Tine S. Oct 21, 2014
    Local Moving (under 50 miles)
    Verified Review
    the movers called me to let me know they could start early, they were done in less time than I booked them for and only charged me for what they worked which was 2.5 hours instead of 3. they wrapped all my wood furniture and glass to keep it from getting scratched or breaking, worked quickly and were nice and polite. Overall a good experience! they also made sure to put the furniture where I wanted it before they left.
  • Patricia B. Oct 17, 2014
    Local Moving (under 50 miles)
    Verified Review
    Iris did a great job keeping me posted on what needed to be done, and when things would happen. The three men that came to move our belongings were very professional and courteous. They moved everything with care and made sure they didn't bang up any walls or furniture in the process. I will definitely use them the next time I move.
  • Tony I. Oct 16, 2014
    Local Moving (under 50 miles)
    Verified Review
    Will and Lawson were fast, careful, and positive. Iris was very nice on the phone and they took care of my move in about 48 hours after I called! My wife and I were pleased and surprised with the speed everything was done with, and the fact they were using the utmost care with our belongings was evident. Thanks to all at Movers Connection! A+
  • Daniel M. Oct 15, 2014
    Local Moving (under 50 miles)
    Verified Review
    The gentlemen that helped my wife and I move out of our apartment were very friendly and professional. They took care of business with no dilly-dallying. I'd recommend them to anyone moving.
  • Pamela R. Oct 14, 2014
    Local Moving (under 50 miles)
    Verified Review
    Very disappointed with the quality of service. Don't believe the good rewiews sure they should up on time and moved my stuff in two hours. The only reason why I booked your company is because u had good reviews. I'm saddened to say they drugged my mattress up and down the stairs the whole move. There are now holes in my mattress so bad the wires are exposed on the corners. I wish I would of bought a protective plastic mattress cover from preventing this. I feel like they didn't even try to hold it above the ground. I also sad I didn't noticed the damage until I was trying to make my bed for bed after a long day of moving. I'm a single girl with no family here in Denver so I really need the help. I only hired you to move the big things so I'm upset that not only did I spend 200 dollars but I tipped them 50 buck thinking they did a good job. My only regret is putting my trust in a company who had good reviews only to have my stuff ruined. I don't have much but I take really good care of the little things I have I'm a very clean person and it sickens me to think of how dirty my mattress is now and all the holes it is unbelievable that they would think not care about dragging my stuff all over the ground. I could of don't a better move be myself at least my stuff would be runied. Now bed looks ghetto.
    Special Ops M. Oct 14, 2014

    We are extremely sorry to hear this about your move. We are insured and bonded and after speaking with Acacia who is our customer service manager she has informed me that she spoke with you and sent you the claim form. We will rectify this for you. Our reviews whether good, bad or indifferent we strive for customer service from top to bottom. We again apologize for this unfortunate matter and will work swiftly with a resolution.

  • Amy F. Oct 7, 2014
    Local Moving (under 50 miles)
    Verified Review
    They did an awesome job! They were in time And they called more than once to confirm the job and to check in. The movers worked really hard and were super efficient.
  • Mark S. Oct 3, 2014
    Local Moving (under 50 miles)
    Verified Review
    Iris was very responsive to my questions. The moving overall went very well. The movers were very courteous and helpful. Typical with moves there were a few drops and wall gouges but in my opinion they did a very good job and the pricing was reasonable.
  • Miguel I. Oct 2, 2014
    Local Moving (under 50 miles)
    Verified Review
    Great experience, both guys worked hard and took good care of all my stuff. they called me ahead of time to let me know what time they were going to be there.
  • Carrie J. Sep 29, 2014
    Local Moving (under 50 miles)
    Verified Review
    The experience was great - it was easy to coordinate, they were accommodating of my schedule and needs, and when I said that I was cost-conscious and wanted to only take a couple of hours, the crew worked really hard to make that happen. A couple of items were broken (but that has happened in every move I've ever made). I will recommend them to friends in the future (and already have, actually!)!
  • Morgan F. Sep 29, 2014
    Local Moving (under 50 miles)
    Verified Review
    The guys were great, but they did not have any told and had to use mine. They had trouble getting the couches in, but my father and I were able to get them in with our ideas.
  • Rebecca C. Sep 29, 2014
    Long Distance Moving
    Verified Review
  • Joan H. Sep 26, 2014
    Local Moving (under 50 miles)
    Verified Review
    Advised of late arrival.. Scrupulous in wrapping and placement. Cheerful and friendly young folks. Explained charges in advance and submitted such a reasonable bill that I was forced to up payment happily.
  • Todd D. Sep 22, 2014
    Local Moving (under 50 miles)
    Verified Review
    Iris was very helpful and quick to respond. the movers were very kind, courteous, attentive, and hard-working. They got the move done in great time and the whole thing was pretty stress-free. I highly recommend this company!
  • Robin M. Sep 22, 2014
    Local Moving (under 50 miles)
    Verified Review
    Movers Connection was incredible. Jermaine and Will were fast, friendly, and very courteous. The move would have been shorter than estimated except for a snafu at the receiving apartment complex. We even made them late for another job, but never heard a word of complaint. We will definitely use them again and recommend them to others.
  • David P. Sep 19, 2014
    Local Moving (under 50 miles)
    Verified Review
    I must prefix my review with the fact that I had a small number of items, many of which were not so large nor were we worried so much about the handling ( old table and dresser which were not antique's ). The movers did a good job - they did not break a single item along the way, arrived on time and performed the move in a timely fashion. They as well made me aware of the timing, wrapped items in plastic and communicated appropriately where necessary.
  • Jon C. Sep 15, 2014
    Local Moving (under 50 miles)
    Verified Review
    The movers were quick and on task. They were professional and detail oriented. I recommend them highly for anyone who is moving.
  • Barbara M. Sep 10, 2014
    Local Moving (under 50 miles)
    Verified Review
    Very prompt, efficient and easy to negotiate all the details of our move. The move is planned for this week, so no evaluation on the actual move as yet.
  • Raimee S. Sep 9, 2014
    Local Moving (under 50 miles)
    Verified Review
    I have very mixed feelings about my experience with this company. When we were deciding who we would use, Iris was very receptive and quickly returned my emails. But as the time got closer to the move, I tried to email and call her with no response. After I sent an email saying to call me ASAP, she finally contacted me. The day of the move, the guys showed up and got straight to work. They worked quickly and carefully. Nothing was broken or damaged. We had great conversations and had fun joking around.
  • Jill A. Sep 9, 2014
    Local Moving (under 50 miles)
    Verified Review
    Not only were the rate reasonable with Movers Connection, the Crew was awesome (Toniko, Thomas and Max) Fast, careful, hardworking and very polite. I would highly recommend and use them again.
  • Salem E. Sep 8, 2014
    Local Moving (under 50 miles)
    Verified Review
    Iris was great to deal with. The move went very well, the movers were professional and courteous, and did a great job handling the pieces without breaking or damaging anything. They were very accommodating and helpful. Also, I appreciate that the company was able to schedule my move only two days in advance when a different company fell through. The movers did take a couple of smoke breaks while on the clock at $75 an hour which I didn't love, but otherwise it went great and I would recommend using Movers Connection.
  • Yuri G. Sep 5, 2014
    Local Moving (under 50 miles)
    Verified Review
    We had to move from an apartment to a new house and make a stop at a storage facility. 3 movers arrived promptly as agreed upon. The original estimate was for 8 hours. They worked very hard and fast but took care of all furniture items, especially one very heavy sleeper bed. Eventually it took them only 5 hours to do the move. We were very happy with the movers. They were very professional and courteous. This was our best moving experience by far and we had quite a few before. I usually never leave feedback but this time wanted to say a special thank you.
  • Denise S. Sep 2, 2014
    Local Moving (under 50 miles)
    Verified Review
    Your guys were very professional and respectful. They were efficient and organized. I will use you all again, and recommend you to everyone I know that need to move. Thank you very much for your expertise.
  • Rhae S. Sep 2, 2014
    Local Moving (under 50 miles)
    Verified Review
  • Karmen A. Sep 2, 2014
    Local Moving (under 50 miles)
    Verified Review
    This was my first experience with hiring a mover and it was fantastic! The crew worked really hard (kicked butt) and were very committed to making the process go smoothly. As I'm unpacking, nothing was broken, all my fragile boxes have contents intact! Thanks much Iris and Tony, Thomas, and Matt!
  • Carlo L. Sep 2, 2014
    Local Moving (under 50 miles)
    Verified Review
    I scheduled a move within on week of my move date and Iris along with the Movers Connection ("MC") team were very accommodating. They were able to schedule me on my desired move date as well as provide the time I wanted. Iris was very pleasant to work with and made sure I was quoted a fair price based on the description of items I gave her. Her team also called me the day before to confirm the move. At first, I was a bit skeptical of the reviews on Thumbtack because (a) I had never heard of it before and (b) reviews I found elsewhere online were not as favorable. After reading all of the reviews on Thumbtack, I decided to give MC a try, and it worked out well! Will and Max contacted me when they were on their way the morning of the move, as promised by Iris, and showed up within the specified time frame to start. We performed a walk-through of the house and created a game plan. Will and Max worked extremely hard and loaded up the truck rather quickly. Then we had complications with some wheeled-racks we use that were poorly designed, and the guys worked hard to find a solution and not spend a lot of time messing around with them. At one point, they even asked me if it was okay to take a 5-minute break...and this was after 4 straight hours of working. The only downside was the truck they sent (26 foot) wasn't large enough to move all our belongings, so Will and Max talked to management and we discussed making 2 trips. At first, I was reluctant, since my internal budget was spot-on...if the truck was big enough...but since that was no longer valid, Will and Max discussed the various options with me and said they were open to whatever I felt comfortable doing. In the end, we decided to do 2 trips and got everything done relatively close to Iris' time estimate (mine was much lower than hers - and if we could have made one trip, I would have been in line). In the end, the guys, Will and Max, were very professional and fun to deal with. They worked hard and did a great job for the 10.25 hours it took to move our household. We will be moving again in 7 months when our new home is built, and I will be calling on MC again, requesting Will and Max, for that move (but this time, we will donate a lot of things to charity so we can fit all our belongings in one truck!).
  • Kinzie B. Sep 2, 2014
    Local Moving (under 50 miles)
    Verified Review
    The movers arrived on time and were polite. However, they left before getting everything out of the property and did not say they were leaving. We thought they loaded up and took off with what they had loaded. They got lost in the two blocks to the new location. They damaged furniture and didn't mention they had damaged. They broke a foot on a piece of furniture and then slid it on a wood floor making a major scratch. Upon leaving, they asked for a tip saying they do not get what the moving company charges. I would not , under any circumstances, use the Movers Connection again. I rate them no stars and am very disappointed in this company. The reviews I saw prior to hiring did not give an indication that I should not hire this company.
  • Jason L. Aug 28, 2014
    Long Distance Moving
    Verified Review
    Fast, efficient, friendly movers! Good communication with scheduling!
  • Anne T. Aug 27, 2014
    Local Moving (under 50 miles)
    Verified Review
    James was great. Filled my POD with efficiency and was helpful with my deciding what to put in. I will use again.
  • Maureen C. Aug 24, 2014
    Local Moving (under 50 miles)
    Verified Review
  • Brenden G. Aug 22, 2014
    Local Moving (under 50 miles)
    Verified Review
    My movers were scheduled to arrive between 12pm-4pm. They arrived at approximately 6:18pm. My small 1 bedroom apartment took less than I hour to move, yet I was charged a 2 hour minimum fee. No consideration was given for the 2 hour delay. There are better companies out there that offer much better customer service. The actual movers themselves were great guys though!
    Special Ops M. Aug 22, 2014

    We do truly disappointed to hear this.... We strive for customer satisfaction and your circumstances are very rare as we had a crew ready to be dispatched to you at noon however you called in and left a message stating that you had a meeting to attend to at 1:00 p.m. and that 2-4:00 p.m. would work better. We had to had to dispatch outside of the schedule and made every attempt in making your new window however the second crew assigned to your job after the modifications you made took longer on there morning move as the customer needed them to stay more time as she needed more help. We do apologize as we have a two hour work minimum in which is standard with any move. I personally will have customer service call you and ensure that you are compensated for any delay. No call was made that you were seeking compensation other wise we would have taken the steps in achieving that you were satisfied. Again, we do fully apologize for any inconvenience that this may have caused you sir.

  • Jean B. Aug 20, 2014
    Local Moving (under 50 miles)
    Verified Review
  • Tracie B. Aug 19, 2014
    Local Moving (under 50 miles)
    Verified Review
    Iris quoted me 6 1/2 hours with three guys. It took the guys 3 hrs and 45 mins. It was great. They REALLY moved. They were professional and helpful at all times. Iris was as well. The lead guy explained everything well. My move was a bit confusing, because my ex and I were splitting up the household. So this meant I had to explain which items in which rooms went to the new house. They grabbed everything, asked me to double check. It was great. I would highly recommend Movers Connection!
  • Catherine M. Aug 6, 2014
    Local Moving (under 50 miles)
    Verified Review
    She got back to me right away and was very helpful. Movers were very nice also.
  • Kristin K. Jul 31, 2014
    Local Moving (under 50 miles)
    Verified Review
    Iris was very helpful and the movers did an excellent job wrapping up my furniture and moving it quickly and safely to my new apartment. I needed it done in the 2 hr limit due to my tight budget and they were very understanding and even moved some of the smaller items I thought I would have to do in just Under 2 hrs! Thanks for your hard work! Wish I could have tipped even more.
    Special Ops M. Jul 31, 2014

    Happy to hear everything was a success for you Kristin

  • Luke K. Jul 30, 2014
    Local Moving (under 50 miles)
    Verified Review
    Workers did a good job and worked hard. Got the job done in the time required. I have recommended Movers Connection to others.
    Special Ops M. Jul 31, 2014

    Thank you Luke

  • Timothy L. Jul 28, 2014
    Local Moving (under 50 miles)
    Verified Review
    Unbelievable workers and work ethic! Mike committed and Tony and crew delivered MORE than they promised. I'd never used a mover before and was concerned about what I might run into, but Tony and crew far surpassed my expectations. They were on time (early) and finished earlier than I had hoped for. Totally impressive, in my opinion. :) Happy customer here!
    Special Ops M. Jul 28, 2014

    Thank you Tim.... It was a great pleasure in meeting with you and being the company in which you chose to protect your valuables and furniture. Moving is always stressful and am pleased to hear that we brought ease and professionalism to you and your family. Again, thank you we look forward to servicing you tomorrow and in the future.

  • Kristi A. Jul 24, 2014
    Local Moving (under 50 miles)
    Verified Review
    Arrived right on time. Worked quickly and efficiently for our small move. Would definitely use them again.
    Special Ops M. Jul 28, 2014

    Thank you Kristi....

  • Mary M. Jul 21, 2014
    Local Moving (under 50 miles)
    Verified Review
    The crew came out on a hot Sunday, they were extremely efficient, careful, respectful and great to work with. The team of James, Yonick and Will did the move of a full large storage locker with several heavy and awkward pieces and many packed boxes down to the basement of our house in less than half the estimated time. My husband and I would very highly recommend them and would hire them again if needed.
    Special Ops M. Jul 28, 2014

    Thank you Mary.... We are here for customers such as yourself.... We strive for success....

  • Stephanie E. Jul 16, 2014
    Local Moving (under 50 miles)
    Verified Review
    Tony and Dennis worked very hard and efficiently to get the job done. Great moving experience.
    Special Ops M. Jul 28, 2014

    Awesome to hear Stephanie....Thank you

  • Patrick B. Jul 14, 2014
    Local Moving (under 50 miles)
    Verified Review
  • Rebecca W. Jul 10, 2014
    Local Moving (under 50 miles)
    Verified Review
    Our initial impressions were wonderful, the guys were friendly, worked very hard and were polite. Our move was even finished earlier than the estimate we were given. Sadly, we had several items that were broken, one that is not replaceable, as well as a specific item that was missing. I emailed Iris with my concerns and after a full week with no response whatsoever, I feel like I need to include this information in my review.
    Special Ops M. Jul 10, 2014

    we are extremely disappointed Rebecca had a bad experience. unfortunately, although rare things can get broken. we are insured and have a fast and fair claims process. we are having our claims department call and handle this as i write this. we are sorry this happened and are top of it.

  • Madison E. Jul 1, 2014
    Local Moving (under 50 miles)
    Verified Review
    The three gentlemen that I had move me were amazing. They were sweet and funny and they worked there butts off to get the job done. It kept raining on and off which made the work go longer, but they could have called it quits and went home. Instead they stayed and finished the job well into the late night. I couldn't have asked for better people to do the job and it was a pleasure to spend my day with them. I wouldn't use any other company!!!!
  • Christine D. Jun 20, 2014
    Local Moving (under 50 miles)
    Verified Review
    Iris was very professional and friendly, but the movers that came over very less than friendly and it seemed as if they just wanted to get out of the job as fast as possible. When I thanked them for their work right before they left, they didn't say anything and just walked out the door. Very rude!
    Special Ops M. Jun 20, 2014

    On behalf of our company I apologize for your experience with our company. We strive very hard for customer excellence and appreciate your feed back. We will take the appropriate steps to ensure that our movers remain professional with customers. Again we apologize and if we can further assist you in anything please contact Iris directly.

  • Kevin M. Jun 18, 2014
    Local Moving (under 50 miles)
    Verified Review
    Good estimate. Crew worked to my expectations, efficiently and with care for items being moved. I would recommend to others.
    Special Ops M. Jun 20, 2014

    Thank you Kevin. Thank you for your feed back.

  • Peggy C. Jun 16, 2014
    Local Moving (under 50 miles)
    Verified Review
    Tony and Dennis arrived right on time. Were professional, polite, got right to work and finished quickly. I would defiantly recommend Movers Connection!
    Special Ops M. Jun 20, 2014

    Thank you for your feed back Peggy

  • Clay K. Jun 10, 2014
    Local Moving (under 50 miles)
    Verified Review
    On time fast and courteous great job
    Special Ops M. Jun 20, 2014

    Thank you for your feed back Clay

  • Craig H. Jun 9, 2014
    Local Moving (under 50 miles)
    Verified Review
    Great experience, the guys were on time, practical quick and efficient. I highly recommend.
    Special Ops M. Jun 20, 2014

    Thank you for your feed back Craig

  • Mary K. Jun 9, 2014
    Local Moving (under 50 miles)
    Verified Review
    Working with Iris was fine. She got our estimate out in a timely manner and was flexible with our moving date
    Special Ops M. Jun 20, 2014

    Thank you for your feed back Mary

  • Alisa K. Jun 2, 2014
    Local Moving (under 50 miles)
    Verified Review
    Iris was very helpful, quick to respond, and answered all my questions right upfront. She really was my reason for choosing this moving company.
    Special Ops M. Jun 20, 2014

    Thank you for your feed back Alisa

  • William Z. May 19, 2014
    Local Moving (under 50 miles)
    Verified Review
    Special Ops M. Jun 20, 2014

    Thank you for your feed back William

  • Timothy M. May 17, 2014
    Local Moving (under 50 miles)
    Verified Review
    When another moving company pushed my move back 2 hours I called Iris and she had a truck and two guys to my location in 20 minutes!!! VERY friendly, VERY professional movers and good rates too. I am a small business owner who also uses Thumbtack so I know what good customer service looks like, and this is it!
    Special Ops M. Jun 20, 2014

    Thank you for your feed back Tim.... We strive for customer excellence

  • Jen T. May 11, 2014
    Local Moving (under 50 miles)
    Verified Review
    Iris helped me set up movers, and she was friendly, professional, and very helpful. The movers were awesome...they arrived on time, worked super fast, and were efficient. Would recommend them to anyone moving
    Special Ops M. Jun 20, 2014

    Thank you for your feed back Jen

  • Mark R. May 8, 2014
    Local Moving (under 50 miles)
    Verified Review
  • Christopher G. May 6, 2014
    Local Moving (under 50 miles)
    Verified Review
    Very Proffesionial and courteous, moved all of my furniture in under the time that they quoted me at and did it with care.
    Special Ops M. Jun 20, 2014

    Thank you for your feed back Christopher

  • Kristen Y. May 3, 2014
    Local Moving (under 50 miles)
    Verified Review
    They were phenomenal, on time, nothing broke or was damaged, they worked quick and efficiently. I would HIGHLY recommend them.
    Special Ops M. Jun 20, 2014

    Thank you for your feed back Kristen

  • Julie S. Apr 29, 2014
    Local Moving (under 50 miles)
    Verified Review
    She did a great job setting everything up.
  • Dawn K. Apr 18, 2014
    Local Moving (under 50 miles)
    Verified Review
  • Danyl M. Apr 15, 2014
    Local Moving (under 50 miles)
    Verified Review
    This was a great experience! The guys that came out were professional, cautious, and FAST! I am a military spouse, and my husband is away until the end of the month. I recommend Movers Connection in the future.
  • Lanette B. Apr 13, 2014
    Local Moving (under 50 miles)
    Verified Review
    This was my first time using mover connection and my experience was very professional. They arrived on time, were very polite. I will be using there service for future moving.
  • James G. Mar 31, 2014
    Local Moving (under 50 miles)
    Verified Review
    Great job, came in on a sunday to move just large furniture. Very professional job.
  • Lisa S. Mar 26, 2014
    Local Moving (under 50 miles)
    Verified Review
    Very friendly, professional, and courteous.
  • Heather B. Mar 9, 2014
    Local Moving (under 50 miles)
    Verified Review
    I am so pleased with their service! They absolute did an amazing job! The guys were so friendly and worked their butts off! I am so happy that we used them versus another "popular" moving company!
  • Nancy A. Mar 6, 2014
    Local Moving (under 50 miles)
    Verified Review
    A great move! Iris answered all my questions and made the booking very easy. James and Shane were a delight to work with. They were very friendly and polite, wrapped all my furniture well, and really hustled. I highly recommend them. I hope I never have to move again, but if it do, I will call Movers Connection.
  • Jeff S. Mar 3, 2014
    Local Moving (under 50 miles)
    Verified Review
    The guys were nice, they moved very quickly, they arrived to my place on time (even a bit early), and the move was completed in the quoted time frame. That is where the positive aspects end. There is a difference between moving fast and moving too fast resulting in carelessness. These guys were running around and in such a rush that they damaged several pieces of furniture and walls in our brand new home. It looks like they drug my walnut Noguchi coffee table across the asphalt and scratched the glass top. They dented and chipped a brand new dresser, shelving unit, and several large pieces of wall art. They also broke a brand new baking dish and packed boxes on boxes with no regard to the giant label that said FRAGILE. Lastly, I drove into the parking garage of our new place to find that they had broken a crate carrying vinyl records and the records were scattered all over the parking lot. They gave me the information to fill out a claim so we'll see if I'm compensated appropriately - the fact that I even have to deal with making a claim is annoying in the first place. Sadly, I DO NOT recommend these guys. They are cheap and fast, but you get what you pay for, I guess. I would recommend they find the right balance between moving quickly and being careless. Some people may not care about their furniture but I've invested a serious sum of money in mine and expected it to be taken care of properly.
  • Doug M. Feb 26, 2014
    Local Moving (under 50 miles)
    Verified Review
    We used Movers Connection to help us move from a downtown loft into a house. It was a quick turnaround and we needed to be out in a week. To help with the heavier furnature we hired Movers Connection on a Friday morning for the 3 hours they estimated the job would take. We were quoted $240 for 2 guys to come help. The booking process was easy and straight forward with excellent follow up communication. The day of the move turned out to be in the middle of a Colorado snowstorm (of course it would be!). To our delight, nothing changed and the movers arrived on time with 3 guys instead of 2 at no additional charge. They all had great attitudes and took care with our furniture. They worked hard and ultimately only took 2 hours instead of the quoted 3. They ended up charging us $180 for the whole move. we were so impressed we ended up referring them to the couple moving in to the loft behind us... they moved them in the same day. Great service and I highly reccomend anyone moving look at using this company.
  • Tiffany B. Feb 25, 2014
    Local Moving (under 50 miles)
    Verified Review
    These guys busted their rears to move us. A crew of 6 had our house moved and unloaded in about 5 hours. They called to let me know they were on their way and were on time. Very pleasant and hard working. Iris, James, Alex, Abner, Shane... and the rest whose names escape me. . You guys rocked it. Thanks so much! !
  • Beatrice M. Jan 20, 2014
    Local Moving (under 50 miles)
    Verified Review
    Movers Connection was the first moving service I ever used. Iris was so patient and accommodating with my short notice request, not being able to provide her with an actual firm day or date. She worked with me all the way through the disaster I found myself in. I adored the moving crew; hard working, professional, courteous, super efficient. Their cheerful disposition helped me throug a very stressful time. I am was thankful for everybody going above and beyond. I would hire them again in a heartbeat. Thank you, Movers Connection!
  • Monique M. Jan 7, 2014
    Local Moving (under 50 miles)
    Verified Review
    Awesome! Thank you very much..! Came in below quote, nice gentleman, huge truck! Perfect!!
  • Rick M. Nov 25, 2013
    Local Moving (under 50 miles)
    Verified Review
    They did an excellet job. Maintained a good, consistent pace, wrapped all the furniture thoroughly, everything you would want in a mover. Very pleased.
  • Virginia W. Nov 18, 2013
    Local Moving (under 50 miles)
    Verified Review
    I was pleased with my experience with Mover's Connection. They quoted me the best price, were very communicative in the weeks leading up to the move, and completed my move under time. Thank you!
  • Rodrigo B. Nov 17, 2013
    Local Moving (under 50 miles)
    Verified Review
    Very Profesional, great service, excellent rates, serious and very careful. Owners showed up at our house to surprise the crew and make sure things were going well with us! You don't see that any more nowadays! I totally recommend them!!!
  • Lynne H. Oct 31, 2013
    Local Moving (under 50 miles)
    Verified Review
    Hello, I'm very pleased at how Robert and Shane conducted my move! Both of them were very pleasent and professional. Im very greatful! Thank you all very much! I will use your recommend your company and use it again
  • Mike M. Oct 27, 2013
    Local Moving (under 50 miles)
    Verified Review
    Prompt, professional, and courteous.
  • Steve S. Oct 27, 2013
    Local Moving (under 50 miles)
    Verified Review
    On time, actually way early(!), very courteous, speedy without being reckless, got the job done way ahead of schedule. Can't ask for rmuch more.
  • Chad C. Oct 12, 2013
    Local Moving (under 50 miles)
    Verified Review
    Worked hard and got the job fast!
  • Jen Z. Oct 5, 2013
    Local Moving (under 50 miles)
    Verified Review
    The guys were early. They were very friendly and efficient. My move was completely quickly and without any problems whatsoever. I highly recommend this company.
  • Jamie D. Sep 18, 2013
    Local Moving (under 50 miles)
    Verified Review
  • Gina E. Sep 12, 2013
    Local Moving (under 50 miles)
    Verified Review
    We were most pleased with the work that Movers Connection did for us. Iris was very professional, answering all of our questions up front. And movers James, Shane and Gabriel were awesome, taking special care of our belongings moving them (sometimes twice) to the area of our choice. Great Job Movers Connection!
  • Krista B. Sep 9, 2013
    Local Moving (under 50 miles)
    Verified Review
    The guys were very helpful and fast. They communicated early on that they were running late so I didn't doubt when they'd arrive. Very friendly and were careful with our stuff. Definitely reasonably priced too!
  • Amanda R. Sep 6, 2013
    Local Moving (under 50 miles)
    Verified Review
    Great experience- worth the money. The guys did a great job and really hustled! Would definitely recommend them
  • Debbie M. Sep 2, 2013
    Local Moving (under 50 miles)
    Verified Review
    I can't say thank you enough!! Moving is never fun and I was dreading this for weeks, what I thought was a big move ( It took me and 5 others 9+ hours to move in) turned into nothing to stress about, these guys make this look easy even with the heavy stuff! Your two employees Russell and Will did the move for my family, I was nervous at first because I thought there would be more people helping move but after 30 minutes I knew I made the right decision and I had nothing to worry about. These two single handedly moved my whole house in less then five hours flat and that's including driving time!! WOW! I will never again ask my buddies to help me move because I know two of your professional movers do better alone then 6 friends, they didn't even let one piece of furniture touch the walls, not once. All I had to worry about was staying out of their way!! What a great day, I recommend your company 100% very professional and courteous, thank you Michael!! :)
  • Sandra H. Sep 2, 2013
    Local Moving (under 50 miles)
    Verified Review
    The crew was young and inexperienced. They were slow and spent too much time standing around--time is money!!! They also didn't seem to know how to move a person in terms of organizing the whole move seamlessly. The driver made an premature assessment that my move would be completed in 3 hours, based on what he "saw", and it actually took almost 5. also, something that I didn't appreciate was being asked personal questions like where is my spouse, children. The crew's job is to move things for the client, period. I was turned off by this. Also, I was scheduled to move between 8-9a, but the crew didn't show up until almost 11a which put me way behind schedule on other things I had planned to accomplish that day. I guess they couldn't find the location. In my opion, they should have had it figured out in advance of the scheduled move date. Bottom line, will I hire this company again, absolutely not.
  • Robert F. Aug 30, 2013
    Local Moving (under 50 miles)
    Verified Review
    Iris has been very attentive and flexible with my request and was very patient when I had to delay the job due to a back ordered part that needed to be installed before the move could be scheduled. I would recommend her to anyone with the same type of moving job.
  • Sidney S. Aug 15, 2013
    Local Moving (under 50 miles)
    Verified Review
    Thay did a great job and I will use them again thank you!

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?
Local moves are based on an hourly rate that is determined by how many movers needed, how many trucks, day and date of move. We need to discuss your move to determine an accurate estimate.
What is your typical process for working with a new customer?
We would appreciate you allowing us to provide you with a no cost, no obligation over the phone estimate. We are currently experiencing a high volume of interest, and look forward to assisting you throughout the entire moving process, so please give us a call.
What education and/or training do you have that relates to your work?
Our moving company is made up of professional and experienced movers. We bring new professionals on board and provide a four week moving boot-camp to train them how to provide excellent moving services the right way. Then we place them on our state of the art over sized trucks with our five to ten year experienced moving crews to serve your needs.
What types of customers have you worked with?
Special Ops Moving is an elite moving company. We offer full packing and moving services for military personal moves and commercial and residential moves.
Describe a recent project you are fond of. How long did it take?
We moved a single mom, living in a shelter to her new home, who had to move but didn't have the money to do so. We designed a payment plan that worked for everyone and got the job done!
What advice would you give a customer looking to hire a provider in your area of work?
Make sure the company you select is a professionally licensed and insured mover. There are many in the metro area that are not!