For Them Gainz Fitness LLC
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Hollis L.Jun 24, 2018Verified
This guy is unprofessional. When I called the next day and said I didn't want his service, he said he spent the money. Weird.Feb 13, 2018VerifiedAlberto G.'s reply
First, I would like to address the fact that the refund was issued on Feb 13th, before the date I had promised in writing I would issue the refund. Second, we are a small business in its beginning stages let that be known, and yes, the money was spent. Myself and my wife are professional, full time, body transformation specialists. We do this, and only this, as a living, and we excel in what we do. God has fully blessed me in this process. It’s only a few bad apples in the 4 yrs I have been blessed with this business that unfortunately, we must address. For someone to come in and spend 2 hours of our time telling us how wonderful we are, how we can help them fully transform their lives, gladly and willingly pay us money for our services, only to ask for a refund 2 days later bc they are “better off investing the money in finding friends,” is disgraceful to say the least. All I can do is pray for Brian, but please do not place negative judgment, as this is clearly not a reflection of us, or how we run our business based on the countless positive reviews of real people who we have worked with for years. If you are reading this, please have some respect for our time, our children, and our livelihood. God bless.
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- What should the customer know about your pricing (e.g., discounts, fees)?Our pricing structure varies depending on how frequently you would be training each week. We offer 1, 2, 3, 4 or 5x per week programs. The more you train the less you pay per session.
- What questions should customers think through before talking to professionals about their project?I want them to know that negative stigma of overly priced personal trainers who are "creeps" ends with me. We run a professional Christian based business and you will never have to worry about any lines being crossed with us. We are a an honest company in its humble beginnings and our prices are affordable as any start up companies should be.