Introduction: I'm patient, kind and friendly. I expect that customers who are having issues are aggravated and frustrated, but I do not take that personally. I don't care if you are an Engineer or a complete novice, I am able to walk you through the remote connection process and log in to your computer to fix the issue.
See what customers are saying:
"Excellent! Best agent I've dealt with, extremely knowledgeable & corrected all of my issues, thanks! "
"I have been helped three different times and Jay was the best help I have ever had yet at tech support.Jay was great! thanks a lot Jay!! "
"The BEST! Knowledgeable, and thorough. Fantastic tech! "
"Jay has to be one of the most patient people GOD ever put on this earth. He was not only patient but very helpful in setting up my e-mail on my new computer. He deserves a pat on the back and I can not thank him enough.....Thanks Jay!!!!!!! "
Fixing peoples problems, making them confident in technology again.