What education and/or training do you have that relates to your work?
Continuing education is one thing that really separates the professional from the guy with a truck and some tools who used to work for a homebulder. Remember your cell phone from 5 years ago? The custom deck arena is much the same way. Materials and construction methods are constantly changing, and for the better.
We attend several manufactures summit meetings and product demos throughout the year. In these we discuss trends, materials and topics of interest. We all really work together with manufacturers and suppliers to develop products and systems which will make a real difference when it comes to your backyard. We are also networked with some of the best custom deck companies all over the country. On an almost daily basis we stay current on ideas, concepts, problems, materials and methods which go into your project.
What types of customers have you worked with?
Most of our work is replacement of old worn out wooden decks. Most of these had very little design or thought about the actual use of them. Rectangles are common to tear out and uncommon for us to build. We believe that the design is really key to getting the greatest return on your investment.
What advice would you give a customer looking to hire a provider in your area of work?
Quality materials, design and craftmanship will add real value to your home now and in the future. Cheap bids will not. We see many guys trying to be contractors who are really not that professional and will not be around next year when the problems come to surface. Check references!