Heart Heating, Cooling, Plumbing & Electric

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Introduction: All repairs performed by Heart are warrantied for LIFE to the original homeowner. We stand behind everything we do and guarantee your satisfaction. Our technicians are taking every precaution against COVID, by maintaining 6 feet of distance from customers, wearing masks and gloves during the job and providing our customers with stylus when conducting business on our tablets.

Overview

Hired 1312 times

Background checked

65 employees

5 years in business

Payment methods

This pro accepts payments via Cash, Check, Credit card, Square cash app, and Zelle.

Social media

Facebook, Instagram, Twitter

Featured Projects

24 photos

Reviews

Customers rated this pro highly for professionalism, responsiveness, and work quality.

Good 4.4

328 reviews

5

79%

4

4%

3

3%

2

4%

1

10%

Read reviews that mention:

Kim K.

Jan 23, 2024

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Hired on Thumbtack

My furnace went out late one Thursday evening at the start of a recent "cold snap" & I was able to book a service call with Heart for the next day. Ruben was out before noon on Friday to check out my furnace; he was extremely personable, knowledgeable, & thoroughly explained all of my options for repair vs. replacement. When I opted to replace my 34-year old furnace, he was able to schedule it for first thing the next morning (a Saturday). During a brief conversation with the owner, a fellow Veteran, it was crystal clear that he genuinely prioritizes customer service & satisfaction and I was confident that I was in good hands! Shane & Josh arrived the next morning shortly after 8am to start the process of replacing my furnace. Ruben arrived shortly after to confirm the plan to also install two return vents and ensure everyone was on the same page. On a day when it was below zero outside, these gentlemen worked quickly, but carefully, to make sure I would be warm an toasty for years to come! Beau came out, in the middle of a blizzard, the next Monday to finalize the electrical part of the installation process so that everything was fully up to code. He was very friendly and made quick work of finishing up the electrical part to finalize my furnace install. Brittney helped coordinate with scheduling an inspection with the building department and everything passed with flying colors! While replacing a major home appliance is never fun for anyone, I can honestly say that Heart Heating & Cooling made the entire process very simple and stress-free. From the moment Ruben arrived to the minute Beau left, I felt comfortable & confident with the Heart team helping me through the process. I feel so grateful for each and every member of the team at Heart Heating & Cooling and I look forward to working with them again in the future for all of my [hopefully routine] heating, cooling, and plumbing needs. I honestly cant say enough good things about this company!!

Details: Furnace • No heat • Unusual noises from inside • System keeps cycling • Basement • Two-story building • House

Heart Heating, Cooling, Plumbing & Electric's reply

Thank you Kim K. Your positive feed back about HEART is greatly appreciated! We take pride in providing top-notch soultions and are here for all your concerns! Thank you for choosing HEART.

Heating System Repair or Maintenance

Deanna M.

Jun 15, 2023

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Hired on Thumbtack

Corey was a delight to work with. He was professional, punctual, knowledgeable, and very friendly. I would absolutely recommend him and Heart Heating and Cooling. The company was also very easy to work with and helpful. They kept me apprised during the whole process.

Details: Fixture or outlet not working • Outlets • Wiring • 8 - 10 feet (standard ceiling) • House

Electrical and Wiring Repair

Veronica L.

Dec 11, 2023

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Hired on Thumbtack

They were awesome! Came out the same day I called and fixed the issue within 24 hours. I would highly recommend as they were efficient, well-priced, and easy to work with!

Details: 1 shower or bathtub • Bathtub • Leaking faucet or shower head • Condo/Apartment

Heart Heating, Cooling, Plumbing & Electric's reply

Thank you Veronica L for your review! Were happy to hear about your postitive experience with us. Please let us know if we can provide you with any further assistance!

Shower and Bathtub Repair

Kimberly S.

Nov 27, 2023

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Hired on Thumbtack

They were able to get me on the schedule the next day and I was so happy to find out they’re a veteran owned company- the military pricing was so appreciated and needed!

Details: Furnace • No heat • Closet • Two-story building • House

Heart Heating, Cooling, Plumbing & Electric's reply

Thank you Kimberly S for taking time to leave a review. We are thrilled you are happy with the work.

Heating System Repair or Maintenance

Megan S.

Feb 3, 2023

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Hired on Thumbtack

Ive had a lot of bad experiences with contractors and work aroubd my house but Heart has been the best. They are profesisonal, stand by their work and get it done. Tbey replaced my AC in Oct. I had a heating issue a few months later and immediately called them. They came out and fixed it same day i called. That's the kind of service people look for.

Details: Repair • Outside • Ground floor • House

Central Air Conditioning Repair or Maintenance

Credentials

Background Check

Robert Townsend

FAQs

What types of customers have you worked with?
We work with both residential and commercial customers. These include homeowners, landlords, property managers and commercial building owners. We also work with tenants, upon receiving expressed permission to do so by the property owner.
What advice would you give a customer looking to hire a provider in your area of work?
Reviews don't lie, Previous customers can provide great insight into the work ethic, professionalism and workmanship provided by a contractor. Furthermore, the warranties offered by contractors shed light ultimately on the level of customer service provided.

Heart Heating, Cooling, Plumbing & Electric

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