Joseph De Pina cleaned my carpet today and did a wonderful job; but that is not the best part. Joseph called me this morning to let me know he was going to be late, he had to fix his tire. Extra points for calling to let me know. When he got here, he explained his process and each step as he went along, cleaning my stairs and my livingroom carpet. My carpet was a serious challenge, as it hasn't bee properly cleaned in probably 5 years. Joseph took special care to treat each problem area with care and expertise; extra points for such care and attention to detail. To cut this short, I am so very impressed with his work. Thank you Joseph.