Could not have been more pleased with Secure Data Recovery Services. They were able to recover nearly all the data (minus a few pictures which were not that important) on a UCB containing more than 700 knitting patterns I had accumulated over 30+ years. From the very first phone call, the customer service rep was friendly, knowledgeable and professional. He assisted me through every phase of the process, answered all my questions, and was clear about the options available and the costs. There were no surprises. I am ecstatic at having recovered the data; there would have been no way to replace it. I hope not to need their services anytime soon (!), but if I do, Secure Data Recovery will be the first and only call I'll make. Cannot recommend them highly enough.