I had flown to Denver to check into a specialized hospital. Anyone who has spent any time in hospitals knows how boring they can get, and how important it is to have access to your important information, like how to pay your bills online, research you need to share with your doctor, and doing something other than watching TV! Unfortunately, a week into my stay, my computer completely died. Needless to say, I was devastated, and there was no way I could just leave and drop off my computer somewhere for repairs. After some trusty Googling, Thumbtack set me up with a company calls The Creative Technologies who came all the way to my hospital room, completed a preliminary diagnosis of the problem, and took my computer for a full 24-hour assessment of damage and repairs, after giving me an incredibly reasonable and competitive quote for repairs. The next day, we discovered that my computer was fine, but needed a new keyboard. They promptly ordered the parts necessary for repairs, and while we waited for parts to come in, they supplied me with my laptop AND a complimentary external keyboard so I could still use my computer. During this time, I transferred to an entirely different hospital. Once the parts came in, my personal technician came straight to my new address, picked up my computer and loaner keyboard, fixed my laptop with its new keyboard, and delivered my laptop in perfect, repaired, and clean condition. Now my computer looks it's best and works better than ever. I do not have enough positive things to say about Adeel, my technician, the great people at The Creative Technologies, and the people at Thimbtack for helping match me to the perfect service professionals. Wish I could give more than five stars! Thanks again to all involved; I LOVE my new/old computer!