Spectacular Gardens, Inc.
Spectacular Gardens, Inc.

Spectacular Gardens, Inc.

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Introduction: I have 11 years of experience. I am licensed and insured. I do consultations, gardening, maintenance of properties, and HOAs specializing in old growth junipers. I have references and photos.
Overview

Hired 4 times

9 employees

22 years in business

Payment methods

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Featured Projects

9 photos

Reviews
Very good 4.5

8 reviews

5
88%
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pro avatar
DM S.
Aug 21, 2014
First the good (and there was a lot actually). I called Ms. Dorothy Kane and got her right away on the phone. I was wanting my pine tree with a bonsai cut. She came right over and spent about 15 min really getting to know my tree and garden. She had some great ideas and I felt very comfortable with her. I was very excited for her to do the work. She appeared conscientious and attentive and seemed to know what she was talking about. I had a huge party two weeks out and I wanted it done before then. She said it was no problem and we worked out a couple of days that might work for her and "her guys." Those days rolled around and she didn't show up or call, but it was lose at that point and not a huge deal, I still had a week and a half left. More days rolled by with no call so I called her and clarified that she could still do it and shared my excitement over anticipation of her work. She reassured me and laid out some good ideas and received and email of mine with ideas, again, i felt very comfortable. Days went by again. No call. No email. I get worried. I call. No answer. I call again no answer. I leave a message. I call the next day, please call me, let me know what is going on can you still come? Please call me. No call. 3-4 days till my party. I'm really nervous. I call again leave another message. Please please call me, just please let me know. I don't know what to do. I hope everything is ok with you. No answer. No call back. My husband calls her. No answer. 2-3 days before party. I call again, begging. I really want you to do the work. I really liked your ideas and energy, please just let me know. No answer. No call back. I trim my tree myself, first time, it kind of sucks, but it's ok. My party happens. No call. No email. TWO days AFTER the party she leaves a message about how "slammed" she was and that she'll come on over and do the job. I wouldn't have called her had I not been concerned she would do work without me home and then charge me. I call her back, fighting back angry, hurt tears. "Yeah, sorry, we just got really busy." She said. "You could have called me for five seconds to tell me know or sent me an email." I protest. "Well we had three jobs and I went to water world all day." Me: "There is no reason you couldn't have left me a message or sent me an email." "Yeah, well, all I can say is I'm sorry." Actually, that isn't all she could have said. She could have said, "you are absolutely right. It was wrong of me not to call. I could have sent you an email, that was a poor business choice. I apologize. Please let me offer you some free work or a discount." Or "Yes, I knew you had your party, you must have been so disappointed. I saw you did the work yourself. I'm very sorry I let you down. It was wrong of me. I'd be happy to fix the trimming you did yourself for free." Or "I don't know what got into me. Something personal came up. I couldn't even get to the phone. Is there anyway I can make it up to you?" NOT: I went to water world and was really busy. I checked with her several times and she couldn't extend the common decency to pick up the phone or type for five seconds to say she couldn't and even refer me to someone else she might have recommended. Do not trust this woman. She is misleading and has a skewed judgment on how to handle her business.
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Dawson J.
Sep 26, 2014
Dorothy and her crew do a superior job for our condominium complex on all areas of landscaping. She makes it easy for our HOA by monitoring our needs for us, and always taking care of what needs caring for in timely fashion. A great landscaping service all around!
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Kate G.
Sep 26, 2014
Dorothy Kane of Spectacular Gardens is managing the gardens at a 45 unit complex that I manage with some 10 separate garden areas --- homeowners have spoken very highly of her care and maintenance.
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Janis S.
Sep 26, 2014
I wanted a lovely garden that required no work, so I asked Dorothy to create a perfect garden in my small patio home courtyard that would also be (virtually) maintenance free. A trip around the neighborhood to discern my tastes, combined with her expertise, led to just the garden I'd hoped for. She continues to invite my input for changes, problems, needs, etc., including her noticing some particularly tricky problems and dealing with them beautifully. A few years down the road, I continue to love my garden -- including that it requires virtually no work on my part. I've recommended her to friends and would do so again in a heartbeat.
pro avatar
Allyson S.
Sep 27, 2014
Dorothy and her Company has been working in my garden for two years. My garden is the most beautiful, peaceful place to be. I have a dog that likes to dig in areas in my yard and Dorothy has worked with me to find the perfect spot for different plants so that my garden is dig proof. Her gardeners are polite, skilled and fast. I will continue to use Dorothy's company for years to come.