The owner, Aaron, came to view our kitchen floor and was surprised that the previous finish by another re-finisher was so blotchy due to UV degradation. I was cautious about getting someone who would use the right product, be on time, communicate any delays, and get the job done right the first time. As a bonus, Aaron also recommended to put in a wooden air-vent as it would look much nicer than the metal grating.
Once the top layer had been sanded off, J.J., the technician put on different stains and we could see which one would work best with our kitchen cabinets. He then put on a uniform layer of stain, followed by two layers of finish coating (water-based to reduce VOC odors). Best of all - NO surprises.
Overall, I would highly recommend Footprints Floors. Aaron and J.J. were knowledgeable about all aspects of doing this job, communicated clearly and on time, discussed any options with us and were respectful to my wife and I. They also cleaned up after this job was done.
We simply wanted a quality finish and that is exactly what we got for the price quoted by Aaron.