Bill was fantastic to work with. We had a very tight window of time that we could have work done and he was more than accommodating. We did run into a timing issue with getting the permits required, but the delay was very well communicated. It’s unfortunate when delays happen, but they were fantastic about keeping us informed. The work we had done was done efficiently, and Bill continued to keep us well informed throughout the job. Afterwards, we had him look at something we thought might need some attention soon. He inspected it and told us he didn’t think there was a problem and we didn’t need to worry about. How refreshing to have a contractor give an honest opinion without looking for another job when it would have been unnecessary and costly!! We were thrilled with our choice to use Bill. He was friendly, efficient, and did exactly what we asked him to. We will definitely hire him again!