FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer fair pricing and I try to figure out the least expensive way to do a quality repair. I also give my professional opinion throughout the process.
- What is your typical process for working with a new customer?
We provide a free estimate. The total job is explained including how fireplaces are built and operate. We will show pictures of the chimney(s) to the new customer so they can see any problem issues as well as the finished results.
- What education and/or training do you have that relates to your work?
I have 30 years of experience in chimney building from scratch. I learned how to build them in a family business. I took blueprint reading and estimating classes in 1992. I worked in the union as a master mason from 1990 to 1995. I worked with family members in the trade from 1995 to 1998. Subsequently, I went out on my own and am now the owner of K & G Masonry.