About this pro
In December of 2011, I purchased a dim, run-down townhouse suffering from a bad case of shag carpeting, band-aid carpentry and nearly 30 years of neglect. To call it a "fixer-upper" would be an understatement--rather I had to completely gut it and start over from scratch. I hired Tom Mucherino to take care of the remodeling and bring it back to life, and I couldnt be happier with the work. Tom is very easy to work with--he shows up when he says he will, stays in good communication, and was always very helpful and informative when it came to making decisions. Among other things, he handled all the demolition, completely re-did my kitchen and bathroom, replaced all of the damaged drywall in the house, sanded and refinished the upstairs floors, and installed new floors on the other two levels. Tom is a perfectionist, taking the time to make sure everything was done right, and his committment to his work shows; everything he did met or exceeded my expectations. He even put in a custom spice rack, and built me a new set of stairs to my upstairs loft! Today, my house is absolutely gorgeous--I get compliments from everyone who visits about how light, bright, and airy and modern it is. I would recommend him without reservation to anyone needing a good contractor.May 10, 2013
After purchasing our home we discovered a large amount of wood rot. Tom worked with our insurance company and was able to complete the repairs within our budget. We had him do a few other small jobs as well. He added a wall and a door going into our basement. I would highly recommend his work. Jason Bates, Guilford CTMay 10, 2013
We have hired Tom several times in the last few years for carpentry related problems. One project was a persistent leak from three large bay windows. Tom ripped out all the old wood and installed Azek (pvc type wood) so we wouldn't have to paint anymore- Hooray! He also eliminated a small window and matched the vinyl siding after removal of the window. He continued to follow up with us to make sure there were no more leaks. His last project was to install a screen door on the outside of a French door to the porch. This required some Tom-type ingenuity to make sure the door worked properly. Tom pays great attention to the details at a reasonable price. We recommend him highly!May 9, 2013Tom M.'s reply
Thank you :)
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- What advice would you give a customer looking to hire a provider in your area of work?Do research and educate yourself on the project you have in mind. as a-customer you are entitled to get your job done correctly and at fair price, And customers should research the cost of there projects. If you are looking for the cheapest price you will get what you are paying for.
- What questions should customers think through before talking to professionals about their project?no job is as cut and dry as it may seem. here is an example, i was recently hired to replace a front entry door with a side light, the client got an estimate from a handyman he had been using. He offered the job to me if i could do it for that price. i promptly told him that i would not, and this is why There is more too it then taking out the old door and popping in a new one. And I'm not saying it would never be that easy, but from what I have seen it never is. I have to pay my helper, and cover my overhead costs. I have to deal with the flashing around the outside of the door and the problems that it could be hiding. Remove the trim and existing door, and hope that the framing is plumb,square and level, which it never is do to the settling that happens over time. and then set the new door which can be time consuming, if a door is off by a little bit it won't open and close correctly, then I have to caulk and re-flash the outside and dispose of the old door. No one should have to overpay for work, and a good service person should not have to compromise on there pay. you are paying for someones knowledge and experience, nothing more and nothing less. a good honest tradesman would not over charge a client, so if you nickel and dime a good honest tradesman its insulting, and i have been there. I understand that people have to work within there means and hiring someone can be costly but your better off saving up to have it done right then going with the cheapest price you can get, you get what you pay for. i also try to work with clients and give them options that fit there budget. coincidentally they hired me to replace the door and were happy with my work.