FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
For gutter cleaning the basic questions are square fottage of the house, style, if the house is over 3 stories and if there are gutter covers. This information combined with the address allows me to take a virtual tour of the house and give a commited price. For power washing I need to visit the house to foresee any special problems to be resolved. The same is true for roof cleaning they are projects that need to be looked at.
- What questions should customers think through before talking to professionals about their project?
Some contractors use gutter cleaning as a way to meet a potential customer to sell them new gutters or gutter covers. I am a contractor that does gutter cleaning to provide a quality service not up sell to something else. With much of the system not being visible there is a high degree of trust in that the complete job is being done. Best way to tell is watching how the work progresses. Or find a contractor you trust and track if the clogs are clear fter the work is done. If there is a question I am happy to go back and or document it so the customer is happy.