What should the customer know about your pricing (e.g., discounts, fees)?
Prices vary based on size, specifications, and material used for each project. Also the degree of difficulty plays a part in pricing. All prices are fully negotiable with the homeowner within reason.
What is your typical process for working with a new customer?
Our typical procedure for any project is that Built Right meets the homeowner to discuss the specific details of the project. Then Built Right and the customer find a fair price (including financing) for the project they want done. If it is a roof replacement we look for possible storm damage that might have occurred. If there is legitimate storm damage then we encourage the homeowner to hire a public adjuster and file an insurance claim for the roof. Built Right in most cases will replace the roof for whatever the insurance company ends up paying out!
What education and/or training do you have that relates to your work?
All of our crews are fully trained and insured to do all work!
How did you get started doing this type of work?
A start date and a completion date are always established when a urchase is made from Built Right Home Solutions!
What types of customers have you worked with?
A full list of our customer clientele for all of Connecticut can be viewed on our website.
(w w w. builtrighthomesolutions. com / clientele)
Describe a recent project you are fond of. How long did it take?
We just completed work at 2050 North Ave in Bridgeport, CT. The whole roof was replaced and was paid for by the owner's insurance company. He only had to pay his insurance deductible! Pictures of the home are featured on thumbtack and on our website. The owner left a A rating for us on Angie's list and our website!
What advice would you give a customer looking to hire a provider in your area of work?
Check that they are fully licensed, bonded, and insured. Also see that they are on Angie's List and that they have great reviews that are verified. Built Right Home Solutions has both!
What questions should customers think through before talking to professionals about their project?
What will this cost me?
Can you make this project less expensive for me?
What type of warranties do you offer?
Do you you use materials that are quality and up to current building code?