We had an incident where one of our basement windows had broken. Victor came to the house the next day to measure the three windows for replacement (we decided now was the time to replace them all). That evening we had an estimate emailed to us, and the pricing was good. Victor ordered the windows, and the day they came in he called to schedule installation for the next day. He was on time, quick, and the work is very high quality. After installation he walked us through opening the windows, showing the completed work, and gave us recommendations regarding the rain/snow covers we had over the windows. We have plans for the basement which includes finishing it, update flooring, etc and plan to work with Victor for that as well.