FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I do understand the economy issues that people may have and will help out with discounts as I can. I also offer a discount for frequent clients and have a referral program that can gain you Half-Off or a Free Massage.
- What is your typical process for working with a new customer?
It is very simple and we don't make a big deal out of it. Once the appointment is made the client will come to their scheduled appointment and will be greeted with above average customer service, may be asked to fill out a medical client intake form (Mystic Office Only), discuss any issues and what their goals are and then proceed with their massage session/treatment.
- What education and/or training do you have that relates to your work?
Certifications / Licenses: - Certified by the National Certification Board for Therapeutic Massage and Bodywork (NCBTMB) (Certification # 432749-00) - Licensed Massage Therapist for the State of Connecticut (License # 00415) - Licensed Massage Therapist for the State of Florida (License # MA79049) - Licensed Massage Therapist for the State of Rhode Island (License # MT01411) - Certified in Medical Massage & Bodywork (MMT/NMT) - Certified in Sports Massage and various sport’s modalities - Certified Educator - State of Connecticut Board of Education (educator ID 1606098589) - Certified Coach - State of Connecticut Board of Education (cert # C112011001128) - Certified Strength and Conditioning Specialist (CSSC) (ID # 262672) - Certified Personal Trainer (CPT) (ID # 71239) - Certified Kinesio Taping Practitioner (CKTP) - Certified in the Nemenhah Tribe as a Medicine Man (natural medicine practitioner) - Certified in AED / CPR / First Aid (adults, children and infants) - Several Certificates / Trainings in Human Rights, Ethics, HIPAA, etc. - Licensed Wildlife Rehabilitator for the State of Connecticut - Various Certifications in Animal Technology (Radiology, Anesthesia, Nutrition) Other Credentials: - National Healthcare Provider: (NPI #: 1205147352) - Provider for American Specialty Health (ASH) - Credentialed with the Council for Affordable Quality Healthcare: (CAQH #: 12140977) - Member of the American Academy of Pain Management (AAPM) - Member of the National Association of Massage Therapists (NAMT) and Fully Insured through the NAMT group (member # 201315) - Registered with the Better Business Bureau - Member of the American Fitness Professionals Association (AFPA) - Member of the International Sports Sciences Association (ISSA) - State of Connecticut Notary Public (#: 159251) - Received a Letter of Recognition from the Tiger Balm companies (Haw-Par Healthcare and P.O.P. Enterprises)