Anthony Ingrassia, by far, is the most thorough, relatable and talented technician I have ever had. He didn't just fix my computer the way others never did, but he also guided me and taught me what to do to help me avoid future issues. "You can give a man a fish...eats for a day; teach a man to fish...eats for life" - that's how Anthony helps; by teaching one to learn how to scan for viruses and clean their computers themselves, thereby keeping any future problems at bay. All this was done remotely, so that even though he was miles away in a different State, his communication over the phone (and later, over Skype), was clear and his work was done diligently and impeccably.
My computer was horribly infected, so deeply, that I had tried two other reputable technicians who gave the computer back, thinking it was fixed, but the viruses kept coming. Anthony, however, realized right away how infected it was and didn't stop until it was absolutely clean. Despite numerous hours of work, he was extremely generous with his time and his final charge was far lower than I would have expected for the time he put in.
It is without hesitation that I give Anthony Ingrassia the highest recommendation, with gratitude and respect.