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I hired Odin pest management service based on the great reviews on your Thumbtack site & I was able to have a long reassuring conversation with the owner before I started my project. I mentioned that I own a house & had bedbugs due to what I felt was my next door neighbors. I asked him to check down on my moms floor for bedbugs & he stated he would. After feeling so ease I requested a bed bug treatment from him & he transferred me to his assistant who followed up with billing & scheduling. I also requested a roach treatment from his assistant. They came in on the date & he did a treatment and sent me a report which I was grateful for but I also realized that the roach treatment was not done. He also checked my mom's floor & stated that he didn't see anything in my sisters room but if she experienced any biting he would spray in her room on his follow up visit. About two weeks following this my sister starting experiencing bites so I called & left a message with his assistant to request to speak with him since he was the one that previously spoke to my sister and the assistant stated I would have to pay the base price again which he didn't mention in our prior conversation. Two weeks went by & "no call". So I called back and spoke to his assistant again explaining what he said to my sister & that I wanted to get pricing on preventative spraying for the other rooms & my sisters room. I explained that I spoke to him about possibly doing the other bedrooms in our first conversation & also that I had no couches on my floor but I my mom did on hers; because I knew that the spraying of couches was included in the base price of $395. I didn't get a call back from him but from his assistant on the day of my follow appointment on 10/19/17 called stating that I would have to pay the $395 base price for each floor plus the $150 per room. I declined to do the other rooms because there was no kind of discount so I stated to her that they could just do my floor today as scheduled from 10am - 12pm. She then stated that the technician would be running late. So I said ok. At 1pm I called back & asked the technician's "ETA". She stated to me that my appointment was changed to 3pm - 5pm & also that she sent a email. I stated that I wasn't aware of this & neither did I approve this time change because I set up my spraying in the morning prior to my kids & niece & nephew getting home because of the chemical side affects. "No one can be in the house for 4 hours after spraying". I further stated that I intended to go to work late today in order to be here for the appointment but had to "call out of work" because the technician was late. But I still said ok, I will wait until 3pm to 5pm for the appointment. At 4:41 pm the assistant called to say that it's late & the technician would like to reschedule to Saturday. She stated that they were short staffed & I stated that this was not my problem; I said "NO, I have lost a days pay & have waited at home all day for this appointment. I have rescheduled my kids & family to be out of the house today to get this done. I stated that this is already a stressful situation & I have paid my money in full more than a month ago. I shouldn't have to be stressed even more by the company that I have paid to help relieve that stress. I paid for a service & I should be able to receive that service on time. I would have to figure out someplace else for my 2 year old, 13 year old, 4 year old niece, 5 year old nephew & other family to go on Saturday which is unfair to myself & them when I already made accommodations for that today." Plus anyone who is a parent knows it's harder with kids on the weekends because at least during the weekdays they are in school. She stated she would relay this information to the owner & its 6:07pm & still there is no technician & no call from the owner. This is so unprofessional; these treatments are way too much money to have to endure this type of treatment from a business. The embarrassment of having to have someone come to your house & see all your private stuff when dealing with bedbugs is already so stressful. The service that I entrusted to help me should be reliable, competent, professional, & trustworthy. I am so angry. I wish I had hired the other company.
Roach extermination, we continue to see good results. Service was prompt & efficient, they were truly professional.
These guys are amazing. I moved into an apartment and quickly found out it was (extremely) infested with roaches. After the building's exterminator was unable to control the population, I called these guys. After the first visit, I saw only 2 roaches. After one month they treated my apartment again, and I've only seen 2 roaches since, and it's been 8 months! Considering how old my building is I have no doubt they're coming from other infested units. Not only are these guys effective, but they explain everything to you as they go and tell you what to expect. Now I'm living life essentially roach-free. Highly recommend!
Tom did an outstanding job. After months and months of dealing with a major infestation, we are now roach free. Tom took 2hrs to spray down every book and cranny, reading time to find any nests. In the follow up he will be back to seal up spaces and lay down traps.it has already been a great relief and I highly highly recommend.
Michael sprayed for major bee problems, ants and silver fish in the house. We enjoy sitting outside not being bothered by bees and ants. He came back and sprayed for silverfish a second time at no charge. We will have him back for Maintenance in keeping these pests away! Very professional and reasonable. Highly recommend Michael
This company did excellent work. The pricing was fair. He went above and beyond. He showed passion and determination regarding solving my roach problem. I’m glad I hired this company.
Amazing customer service and effective eradication of vermin. Cost effective as well. Bravo!!!
THE GUY WALKED IN, LOOKED AROUND TO SEE HOW BAD THE ROACH INFESTATION WAS, & THEN GOT RIGHT TO WORK. HE EXPLAINED WHAT HIS COURSE OF ACTION WOULD BE TO ELIMINATE THE ROACHES, & HE EXPLAINED HIS PROCESS. HE'S MADE TWO (2) "TREATMENTS" SO FAR & I SAW AN IMPROVEMENT IMMEDIATELY.
Did a professional job of eliminating cockroaches. Price was reasonable.
Even though I was egregiously hysterical about roaches he was absolutely awesome. Came on time, professional, answered my ridiculous questions, explained everything-- got it all done. I had an exterminator come in a few weeks before and saw a live roach soon after so I'm glad I'll be getting the value for money this time. Would definitely hire again and would definitely recommend!
David from Pinnacle Pest was able to come to do our pest inspection quickly from when we contacted him and he did a wonderfully thorough job. A pleasure to deal with and does quality work. If we ever have an issue with anything in the future, I know I'll have someone reputable to rely on.
Thomas Skinner is a miracle worker!!!!! I am one of those people who never get around to leaving reviews. But given the circumstances, I really feel it is necessary. There was a very bad roach infestation in my apartment! Twice, exterminators sent by landlord came. Both times, there was no noticeable difference. I did some research and decided to hire Thomas Skinner. Almost immediately, the roach population began to decline. Within in a few days, there were very few roaches. By the end of the week, there were NO roaches. It is now about a month later and I have not seen a single roach. Thomas Skinner is very knowledgable, methodical AND most importantly, very effective. I am usually very skimpy in my praise. But I must give Thomas Skinner my highest recommendation. You will be glad you hired him
I had a very bad roaches infestation, i tried everything that i could get from the store; which made the problem worse. I got in contact with Joeblue Pest Control and they came on same day and that infestation is a thing of the past now. I now have them as my regular exterminating company.
Pretty simple. My girlfriend freaks at the sight of roaches. I saw one in my kitchen one day, and knew that if she saw it or knew about it...she'd NEVER spend the night over here again. Well, know you know Jellybean, but that was like back in August. Soho Exterminator came through and did the magic sweep. He left traps and sprayed in all areas. Then he came back 2 weeks later to do a follow through. He was real knowledgeable, friendly and professional. Since then, I haven't seen another roach. Until I have another gross encounter with some gnarly insectopod, I won't be seeing the guys from Soho Exterminator, but now I know who to call when I do.
He has been servicing my restaurant for the last 4 years. Work is guaranteed and I haven't had a Roach or mouse in years. Thanks!!
I had a very bad cockroach problem with cockroaches, and the exterminator Thomas from Prestige Exterminating Co did a fantastic job in getting rid of my roaches. I was surprised with all the different ways & things he had to treat roaches. I haven't had or seen anymore. I would recommend Prestige Exterminating Co to anyone.
Alex did a great job exterminating our roach problem we had in the kitchen and bathroom. He was punctual and professional. We contacted him again because of possible bed bugs and are glad to have his help.
These termites where driving me crazy and annoying every time i saw them, then i got Joeblue to come check it out, they gave me a good quote fixed the problem and was able to explain their steps in detail. I reached out to them again for a roach infestation and they get took care of them like the first time with the termite. They have a lot of knowledge about pests. I have them as my prefered exterminators now.
Over the course of a few weeks I noticed a roach and rodent problem getting progressively worse in my apartment. I have new neighbors in addition to some demolition work being completed in the building. I found Kerven at A+ Exterminating Tech through a friend of mine. This guy is no joke! I was blown away at the service, friendliness, professionalism, and work ethic he had. He explained everything in full detail over the phone and we schedule an appointment immediately. I prepared my apartment as instructed. He showed up 15 minutes early and began saving me from this headache. After two weeks he returned for a follow up and all has been well since. I highly recommend this company. I am so pleased. I even bragged to a few friends. Lol Thanksss!!!
He was very Professional and Responsive . My kitchen was infested with roaches. On behalf me and my family , I want to thank Eyes on Pest Control LLC for eliminating that problem. I will definitely recommend you to others.
I am so thankful I called Andrew at Jersey Boys Pest control! I had an issue with bedbugs, for the first time in my life, and had no idea how to get rid of them. Thankfully, the first call I made was to Andrew and he thoroughly explained his process of getting rid of the bugs, to me. He also included a few dates that he could come out to my house and inspect. Andrew was very kind and informative, while also understanding my anxiety and fear of the situation; therefore he took extra time to explain everything he would do, which ultimately calmed me down. He came out the next day, did a treatment, came back a few weeks later to do 1 follow up, and I have been bedbug free ever since. Andrew even found a minor roach issue in my house and did a treatment for them as well with the same results! I am forever thankful to Jersey Boys and Andrew, I would highly recommend them!