FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I prefer to give my customers fixed price proposals after a discovery call or meeting. I give two to four hours of free consulting to scope a project and then work in phases. For simple PC or Mac work, I go out at $95.00/hr unless it's for non-profit.
- What is your typical process for working with a new customer?
I provide a complimentary four hour assessment for new business customers and a complimentary phone consult for home customers. In both cases, I provide a detailed estimate and stand by it throughout.
- What education and/or training do you have that relates to your work?
Absolutely. I'm a Udemy Junkie, I read constantly, I evaluate open source software and new windows server system components in various cloud environments. I am so curious, and so driven, that I Have a hard time resting unless I understand everything about a topic.