- What should the customer know about your pricing (e.g., discounts, fees)?
We normally price everything by the hour. Discounts range from 10 to 20%.
- What is your typical process for working with a new customer?
We are very detailed with every customer. We discuss our findings and pricing prior to conducting any work. We offer options if an item needs to be replaced. We do allow customers to purchase their own product and/or material for us to install. We walk through the entire process on each and every job.
- What education and/or training do you have that relates to your work?
Navien Certified Lead Certified Code classes Plumbing Classes and continuing education