FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We charge $50/hour per man on the job, plus materials, for masonry related jobs that exceed 5 hours. We are flexible in our billing: we can charge by time and material or set a flat price per project. Our garden art pieces vary according to size and installation and require a site visit and discussion to set a price.
- What is your typical process for working with a new customer?
It starts with a site visit. I listen to the owner's needs and concerns and recommend my best solution according to the scale, scope, budget and aesthetics. Seeing the home, its style and learning about the owner's vision are important before I draft a written estimate. If the client want to see material options, I may provide samples. I then set a start date and finish time with the client. Depending on the size and material of a project, a deposit may be required to purchase material. One a project is completed, we stand behind our work and ensure the client is satisfied.
- What types of customers have you worked with?
Custom stone work installations are formed involving the creation of a new space or enhancing an existing space. Simple ground work is combined with unique elements to achieve the client's goal. Details include water features, sculpture, unique stone pieces, or any other form of stone work. Groundwork includes walls, walkways, patios, entrance points, steps, and other hard-scape.