FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing does not reflect our quality. We strive to provide cost-effective pricing with exceptional service. There are no contracts or hidden fees. We have several packages for you to choose from or you can customize your service with your personalized to-do list. We offer flat fee pricing and include interior windows and inside ovens without additional cost.
- What is your typical process for working with a new customer?
Once a potential customer expresses an interest in our service, we gather information that helps us to determine the best package and pricing for their needs. We will provide an written estimate or we can come out and conduct a home visit and provide an estimate as well. After the customer confirms the service, we send them a confirmation of their cleaning professional's name, date of service and arrival time. In addition, we send our cleaning professionals a confirmation with your location, date and arrival time along with a customized housekeeping assignment summary that details your package, services, supplies, and instructions.
- What education and/or training do you have that relates to your work?
Our professionals have worked at the finest hotels and resorts, hospitals, schools, universities, and of course, homes just like yours. They have training with materials, flooring types, cleaning solutions and hospitality.