OK3 Home Solutions LLC: licensed/insured/bonded

Credentials

FAQs

• What should the customer know about your pricing (e.g., discounts, fees)?
  Pricing is either: 1) a callout charge/hourly rate, OR: 2) a guaranteed fixed price. (If I don't get it done, you don't pay.) I can also shop for parts/materials if that's convenient for you. You're paying for my skills, experiential knowledge of what works, experiential knowledge of what doesn't work, amazing set of tools, service ethic, reliability, and labor; it's a good value proposition.
• What is your typical process for working with a new customer?
  I value an ongoing relationship with Clients far more than overcharging on a one-time basis. The highest mark of success is a callback in the future or a referral to your family or friends. Ergo, I am especially attuned to making your first encounter with me a good one.
• What education and/or training do you have that relates to your work?
  I own and have owned personal homes and rental properties, and spent nine years in the real estate business. Over time, I became fluent in home repair, improvement, and maintenance. I possess a DC Home Improvement Contractor license, and have passed all written coursework and exams for a Virginia General Contractor license. (If I don't know something, I'll say so . . . then learn it.)