Xtreme Cleaning

Washington, DC

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About this pro

How does your business stand out?

We are very particular and fast but efficient. We pay close to attention to detail. We aim for customer satisfaction.

What do you enjoy about the work you do?

The smile on our customers face when they see their clean homes.

Location

Washington, DC 20032

Years in business

5

Number of employees

15

Times hired on Thumbtack

161

Reviews

85 Reviews
  • Alisha F. Mar 7, 2017
    House Cleaning
    Verified Review Updated
    Not satisfied
    It was really average.
  • Verified Review Original
    Not satisfied
    It was really average.
  • William A. Dec 12, 2016
    House Cleaning (One Time)
    Verified Review
    Great Job!!!!
    First time using the service and was extremely pleased with the outcome of the work performed. They gave it their all in working to restore my bathroom. Will definitely consider them when needing further cleaning and will recommend Extreme Cleaning to my friends.
  • Dylan N. Dec 12, 2016
    House Cleaning (One Time)
    Verified Review
    Average
    Could have been better, lacked a deep cleaning effort
  • James S. Nov 23, 2016
    House Cleaning (One Time)
    Verified Review
    Great work if you are looking for a solid standard clean. They worked extra hard for us as we were moving out and helped clean every corner.
  • Michael W. Nov 15, 2016
    Very pleased
    Work done quickly and professional
  • Deborah C. Nov 13, 2016
    i love xtreme cleaning
    They are some great cleaners i love their work
  • Angelica C. Nov 10, 2016
    Move-in or Move-out Cleaning
    Verified Review
    Didn't show up., waited for them 45 minutes. Thank you
  • Tiffany Y. Nov 3, 2016
    Great Cleaning Job
    Great Move Out. Cleaning Job
  • Chimeyia S. Nov 3, 2016
    Wonderful!!!
    The service was excellent!!! Would definitely hire again
  • Paul D. Nov 3, 2016
    deep cleaning
    They did a great job
  • Aubrey L. Nov 1, 2016
    House Cleaning (One Time)
    Verified Review
    Very responsive; did a great job
    Very responsive to my messages. It was easy to schedule a cleaning and get a time that met my needs. I left while they were there, so I'm not sure if they had any questions about things. They did a good job, but somethings were clearly not wiped down that seemed obvious, especially when I was looking for a deep cleaning. Overall it was good for a recurring cleaning.
  • Ambrea H. Oct 23, 2016
    Move-in or Move-out Cleaning
    Verified Review
    Will never hire them again😒
    Where to start.. First off they were late. My appointment time was set for 3:30. They asked for a 30 minute grace period; and they didn't get there until 5. I asked prior to leaving how long it would take for them to finish. They stated it would take a hour. I received a text at 6:26pm stating that they finished. They half assed cleaned everything. It was a simple move in clean. They barely swept, it was still dirt in the the corners. They did clean the fridge, oven, and dishwasher but they didn't mop the kitchen or clean any dirt off the walls. I assume that if I request a move in clean, that you'll clean everything you see. Apparently not... I could've did that myself.
    Ms. L. Oct 23, 2016

    Hello. First let start off by saying this was not a simple cleaning. This was beyond a deep cleaning, let alone a move-in cleaning. The prior tentants left this property in such poor shape that, we actually thought the unit was a crime scene. The smell was so bad that, you didnt even want to touch anything and you had to leave out while we cleaned. We did the absolute best we could do under the circumstances. You did not mention, that we had to try and finish cleaning without any water.The maintence department shut the water off in the middle of cleaning service. Second, we could not get in the corners because you still had the wooden tacks that holds the carpet down still exposed and we could not mop the corners because the tacks would have ripped our mop apart. Third, you also did not mention that you orginally had a 12:30pm appointment. You called at the last minute and ask to move it to 3:30pm. We moved your appointment for you by fitting you in and you also called at 3:30pm and told me that, you had not arrive yet because you were waiting for keys to let us into the unit. We also told you that, once you finished remolding and the water was back on, we would come back out and do another cleaning for you. You were charged for a simple move in cleaning but it was far from simple as you stated above. That was a pure fabrication. We hope that, the renovations are good and we wish you and your family the best. Ms. Butler 202-758-4832

  • Eanah W. Oct 22, 2016
    House Cleaning (One Time)
    Verified Review
    Great Work
    We needed cleaners at the last minute for a move out. We contacted them and they accommodated us the same day. They were prompt, thorough, efficient, professional, and courteous. I would definitely recommend and I would definitely use again.
  • Asha W. Oct 20, 2016
    House Cleaning (One Time)
    Verified Review
    This was supposed to be a simple cleaning of a new house with no furniture - floors, windows, bathrooms and cabinets. We couldn't do the windows because of mesh screens, making the task even simpler. The team was friendly and gave advice on some maintenance issues. I gave what I considered a good tip. My main complaint is that the cabinets were not cleaned at all. They were still dusty with saw dust after they left. After I messaged to complain, they agreed to come back at a specific time on Saturday, but I didn't hear from them. When I emailed later, I was told they were planning to come. Well unfortunately I was unaware of that since they didn't message to say so. I asked about getting a partial refund since the cabinets had to be cleaned right away and haven't heard anything since. I think it may be worth spending more money to get a complete job next time around.
    Ms. L. Oct 20, 2016

    Hello and thank you for leaving us a review. We came and did a move-in cleaning of your home. When a customer specifically point out exactly what they want cleaned and how they want it cleaned, those are the directions that our cleaners follow. Typically when customers have new cabinets or appliances installed, they do not want the cleaners to touch them. So, when you didnt mention the inside of the cabinets in your directions, the understanding is that they shouldn't be touched, because they are new. We always ask, if the customer would like to walk through and check, if cleaning is satisfactory to them. Once they were finished the cleaning, they also went outside and cleaned outside the home for you too, with no extra charge. You then gave them payment plus a tip. You called the office manager later on and stated that the cabinets werent done.We agreed to come back out. You said, some time around 4pm. We then got a message around 5:15pm, stating that the cabinets were already cleaned and that you would like a partial refund. The company wasnt given the chance to come back to do cabinets that were not in the orginal plan. We also had scheduled cleanings, for the next day and had to fit our return to your home into the schedule. Although, the home and the patio was cleaned properly (except inside of four cabinets), you still asked for a partial refund. I ran it pass our management and they agreed on it. All refunds come from our main office which is in another state and take 11-15 days to arrive to you in the mail. You will receive that momentarily. We do apologize for your experience not being satisfying. Please call the office manager if have any questions. Ms. Butler 202-758-4832

  • Akhila V. Oct 10, 2016
    Apartment Cleaning
    Verified Review
    Waited all day on my holiday!!! And still a dirty house!!
    So I did not end up having service. This review is more for time management. Our appointment was scheduled on the day of, in the AM for an afternoon 3 pm cleaning. I waited until 330 PM and called and was told that they were stuck at a hoarders cleaning. I was also told that they can come in at 530 PM. So of course I wait, and I get a text saying that the cleaners are on the way at 523 PM. I figure it will take half an hour, and no one shows up until 620 PM!!! I text message and ask for an approximate ETA, and I don't hear a response. On calling them at 650 PM, I'm told they are still at the hoarders place. At this point, I spent an entire day waiting at home for the cleaners to come in!! I could have cleaned myself or hired someone else as this experience took away from the reason for having cleaners - relaxing and not doing it by myself!!! I would have appreciated an honest estimation of how much work you have when we spoke at 330 PM or even at 530 PM. At the least, letting clients know that your plans have changed in helpful and customary. I cannot review their cleaning service, but will not be using them again.
    Ms. L. Oct 11, 2016

    Hello. I do apologize for our team not being able to come and perform the cleaning for you. You called in and schedule your cleaning last minute on the same day as the cleaning around 11am and ask for a 3:30 p.m. cleaning. I did inform you that we were at hoarding cleaning and that I would fit you into the schedule. The cleaning last longer then expected but I did keep you updated of the situation via text message. I then reached and offered to personally come out myself with a team of cleanings first in the morning, plus free refrigerator and oven cleaning and I also discounted the orginal fee. You said, that you were going out of town and would be gone for 3 weeks and didnt have time to get the cleaning done now. I really tried to rectify, this situation and reach out to you last night via Thumbtack and you didnt even respond but you wrote review as if me and my team left in the blind without notice or conversation of what was happening. Once again, I do apologize for the inconvenience and hope you have great day. Ms. Butler 202-758-4832

  • Ryan J. Sep 30, 2016
    Move-in or Move-out Cleaning
    Verified Review
    Move Out Cleaning
    Crew was nice and did a great job.
    Ms. L. Oct 5, 2016

    We are happy to hear that you were satisfied with our cleaning experience. Call again, if our cleaning services are needed. Ms. Butler 202-758-4832

  • Jundong M. Sep 6, 2016
    House Cleaning (One Time)
    Verified Review
    Did an excellent job of spot-cleaning tough spots.
    Ms. Llyod and Ms. Butler did a great job of spot cleaning many troubled spots on the walls, on the floor, on the bath tub, and so on. I am very satisfied the overall quality of the job they did. I will love to use them again, and will recommend them to everybody.
    Ms. L. Oct 5, 2016

    Thanks so much for leaving us a review. It was our pleasure to come in and help with your residential cleaning needs. Call if you need our team again. Ms. Butler 202-758-4832

  • Connor F. Aug 6, 2016
    Apartment Cleaning
    Verified Review
    Ms. L. Aug 30, 2016

    Thanks, for taking the time out and leaving its a review. We are glad to hear that, your cleaning experience with our company, was a great one. We are looking forward to hearing from you again. Ms. Butler 202-758-4832

  • Anisha M. Jun 30, 2016
    Apartment Cleaning
    Verified Review
    Friendly efficient
    Ms. L. Jul 5, 2016

    Hello and nice to hear from you. Congrats on your new family and we wish you the best. Ms. Butler 202-758-4832

  • Rouben G. Jun 30, 2016
    Apartment Cleaning
    Verified Review
    Had them do a deep cleaning of my apartment.
    Ms. L. Jul 5, 2016

    Hello. It was our pleasure. Hope to hear from you again. Ms. Butler 202-758-4832

  • Christine L. Jun 26, 2016
    Move-in or Move-out Cleaning
    Verified Review
    They were great!
    Ms. L. Jul 5, 2016

    We gald to hear that you enjoy your cleaning experience. Call again, if needed. Ms. Butler 202-758-4832

  • Udunma I. Jun 25, 2016
    Apartment Cleaning
    Verified Review
    Her team did a great work cleaning my apartment. Besides being late to the appointment they did a fantastic job cleaning the place and also giving me recommendations on personal cleaning supplies. She was very friendly and understanding. They followed my instructions and did exactly what I asked. I will definitely hire them again and will recommend them to others too.
    Ms. L. Jun 28, 2016

    Hello. Its nice to hear from. Thank you for dropping pass and giving our team a review. I hope tips are working out great. Give us a call, if you need our services again. Have a great day, Ms. Butler 202-758-4832

  • Tasha S. Jun 21, 2016
    Thank you Xtreme Cleaning. They where very respectful.
    Ms. L. Jun 22, 2016

    Hello. It was our pleasure to come in your home and do your move-out cleaning. Call again, if you need our services in the future. Ms. Butler 202-758-4832

  • Randy M. Jun 21, 2016
    House Cleaning (One Time)
    Verified Review
    I scheduled a service with this company where they quoted I would receive two hours of cleaning from four cleaners on the scheduled date at 2:00pm.After several messages sent between myself and the company arranging the specifics of the request for services including the importance of arriving on time due to my having to report back to work immediately (2:00pm), I received a confirmation text assuring the prompt arrival at 2:00pm on the scheduled date of service. I later received a text message from the company's owner at 1:55pm indicating for the allowance of an arrival time of between 2:00 pm and 2:30pm. This bothered me because of the inconvenience of the last minute change but I agreed to wait. At 2:30 I left only to recirve a phone call at 2:40 informing that they had arrived for a scheduled 2:00pm cleaning. Because I needed the service I returned to the residence. I gave specific instruction on what was to be cleaned and what was to be discarded in the trashcan on the side of the house and left them to their work. I then returned at 2:40 only be told that they were not finished and that they had to clean the refrigerator. I again stated that all things in the fridge and on top of the fridge were to be thrown out in the trash can on the side of the house. The workers then sighed in disagreement of the discarding of the things in top of the fridge and I told them I would take care of it. I had to again leave because I had my one year old and could not subject him to the fumes. I paid the full amount and left the residence. I recieved a message from the owner the next day indicating completion and lock up. Included in the message indicated they could not find the trashcan on the side of the house and therefore they left the contents of the refrigerating in trash bags inside of the house. Now this was a full refrigerator with item that could melt and go bad in the 90 degree weather that was current. I returned to the house the next day to a worse problem than I had before these people arrived. If these are the companies that are referred by thumbtack then I say no thank you. I will not be visiting this site again. Thanks for nothing!
    Ms. L. Jun 22, 2016

    Hello. I would like to first start off by saying, we do apologize about being late. Running behind and being late is the only thing, that is true in your story. I would like to first address, the issue with you opening your original request for a deep cleaning when it was actually a move-out cleaning. When performing a move-out cleaning, customers usually already have everything removed from the property,which you did not. Secondly, we did not have a problem cleaning the refrigerator or on top of refrigerator, so I do not understand where that is coming from. You gave us an option by say and I quote, "when you clean out the refrigerator throw away all the food and if you have time may you please throw away the things on top of the refrigerator, but you don't have to. I can do it myself, if you don't have time left over." I really do no understand why that was brought up when we in fact cleaned the inside of the refrigerator and on top. We only left a pack of Taco shells because they were not opened and we thought you may still want them, since they were unused. You told me personally that, you would take out the trash. We didn't even know where your trash can was located, even if we were to attempt take it out after you stated you would do it. We bagged items up and straightened some of your belongings left behind into one section up against wall, like you asked. We did these things even though we are not professional packers and did not charge for this service either. You also mention that, it was 90 degree weather and the bags of trash were left in the home, Nevertheless, I do not see what the weather matters when the air conditioning was left on inside the home. On another note, we always ask the home owner to do a walk through before they pay, if they are present and you were and you did walk through before you paid me. You then went on to say that, we really help you out and do service the Bowie area because that's where you had moved to. You then said, that to lock up after I finish the refrigerator, that you had to go because you had the baby in the car and it was too hot for outside. But there was never a baby in the unit, so I do not see how any fumes were bothering the baby. This whole review has been very, very fictional. I do understand that our team running behind may have really inconvenienced you but to make up lies is a little upsetting and could also be considered slander. If there is anything else that, you would like to discuss, please feel free to call me directly. I have also uploaded the text message that, I sent you immediately upon leaving the unit. I did wait until the next day to send the message about locking the door or the trash being set up neatly by the entrance of the kitchen. I reached out to you, the very next day to check on your satisfaction and you never responded to the text that I sent and after not receiving answer, when I called. The messages are time stamped with date and time. They will be uploaded were you can only see them because your name and number is attached to the screenshot. We do protect our customers personal information. Have a good day, Ms. Butler 202-758-4832

  • Maggie C. Jun 11, 2016
    House Cleaning (One Time)
    Verified Review
    Very professional and responsive to complete a move out cleaning. On day of services, however, she was over 2.5 hours late to start the job and said they had some car trouble. I was on a tight deadline so this was a huge inconvenience. Overall though, the cleaning completed was mostly you good.
    Ms. L. Jun 22, 2016

    Thanks for reviewing us. We appreciate your patience and we enjoyed doing the cleaning in your home. Contact us, if you need any cleaning services again. Have a great day, 202-758-4832

  • Kate M. May 31, 2016
    Deep or Spring Cleaning
    Verified Review
    The group was a pleasure to communicate with, showed up on time and were very sweet. I did notice a few areas were overlooked in the bathroom and living area, surfaces not dusted or cleaned thoroughly. I wouldn't hire them for a "deep clean" again but the place was nicer than when I left it and smelled great.
    Ms. L. Jun 22, 2016

    Hello. We are happy to hear from you. I do apologize, if something wasn't dusted or overlooked. I am glad that you were satisfied with rest of the cleaning. Ms. Butler 202-758-4832

  • Christopher D. May 26, 2016
    Apartment Cleaning
    Verified Review
    Never called or returned calls.
    Ms. L. May 28, 2016

    Hello and thank you for giving us a review. We did try and reach out, but got the voicemail and when we got no return call, we thought our services weren't needed any more. We did however, give you another call and when you answered, you notified us that you no longer needed the cleaning. Thanks for considering our company and we hope that your cleaning experience went well. Ms. Butler 202-758-4832

  • Clarice P. May 15, 2016
    House Cleaning (One Time)
    Verified Review
    My first experience with a cleaning company was wonderful. They were very professional, friendly, and detailed. I will be calling them back.
    Ms. L. May 28, 2016

    Thank you for welcoming our team into your home. We hope all is well and your not working too hard. Call us, if you ever need our services again. Ms. Butler 202-758-4832

  • Matt H. May 13, 2016
    House Cleaning (One Time)
    Verified Review
    Communicative and on-time. Did a pretty good job cleaning overall, but would not move much of anything to clean under objects or furniture. Considering it was a "deep clean," it was a bit frustrating that we went back and cleaned areas and things that they missed or didn't touch.
    Ms. L. May 28, 2016

    Hello. We are sorry to hear your frustration on this matter. Some things in your home were too large to move such as the piano, but we did actually clean the piano itself. Other things, like your musical equipment wasn't touched because, it is expensive and your wife gave permission not to clean or touch your things. I'm glad that your overall experience was pleasant. Ms. Butler 202-758-4832

  • Nick K. May 12, 2016
    House Cleaning (One Time)
    Verified Review
    Ms. L. May 28, 2016

    Thank you for welcoming us into your home and taking the time out to review us Ms. Butler 202-758-4832

  • Juniper A. May 11, 2016
    Deep or Spring Cleaning
    Verified Review
    Ms. L. May 28, 2016

    Thanks for taking the time out of your busy schedule to review us. We hope to hear from you in the near future. Ms. Butler 202-758-4832

  • Devra T. May 9, 2016
    House Cleaning (One Time)
    Verified Review
    They vacuumed, dusted and wiped down the entire basement according to some very exact instructions. They did arrive later than the agreed-upon time but kept us posted on when they'd be here. They were completely polite, conscientious, and pleasant to have around. I would hire them again.
    Ms. L. May 28, 2016

    Thanks for taking the time out of your busy schedule to review us. We hope your enjoying, your new home. We hope to hear from you in the near future. Ms. Butler 202-758-4832 your response to this review.

  • Miranda H. May 9, 2016
    House Cleaning (One Time)
    Verified Review
    Ms. L. May 28, 2016

    TThanks for taking the time out of your busy schedule to review us. We hope to hear from you in the near future. Ms. Butler 202-758-4832 ype your response to this review.

  • Debbie D. May 8, 2016
    Move-in or Move-out Cleaning
    Verified Review
    After having my usual cleaning company cancel last-minute on a weekend, X-treme Clean came to the rescue on very short notice. They did a great job cleaning my condo. and communicated with me throughout. I would use them again and recommend them.
    Ms. L. May 28, 2016

    Thanks for taking the time out of your busy schedule to review us. We hope to hear from you in the near future. Ms. Butler 202-758-4832 your response to this review.

  • Amanda D. May 2, 2016
    House Cleaning (One Time)
    Verified Review
    Ms. L. May 28, 2016

    Thanks for taking the time out of your busy schedule to review us. We hope to hear from you in the near future. Ms. Butler 202-758-4832

  • Nebiat S. Apr 29, 2016
    Move-in or Move-out Cleaning
    Verified Review
    Came on time and did a great job especially in the kitchen
    Ms. L. May 28, 2016

    Thanks for taking the time out of your busy schedule to review us. We hope to hear from you in the near future. Ms. Butler 202-758-4832 .

  • Sherry J. Apr 27, 2016
    House Cleaning (One Time)
    Verified Review
    I hired Extreme Cleaning to clean a 6 bedroom house. The team was friendly, professional and thorough. I was highly satisfied with their work. I was left feeling like I had gained a friend with Ms. Butler. I would definitely hire them again.
  • Sharon J. Apr 26, 2016
    House Cleaning (One Time)
    Verified Review
    Is there a way to give them less than 1 star? This has got to be one of the worst experiences I have ever had with a cleaning company. These people should not even be in business. First, they show up at least 40 minutes late. She comes in with one other adult and about 4 teenagers. I walk her through the house, telling her what I need done, and then I leave, asking her to call me when she was within 15 minutes of finishing. When I come in the house, the first thing I noticed was that the house smelled very fresh. The second thing I noticed was the lent and other debris that was still on the carpet leading up the stairs. She asks me to look over the house. As I do, I see more and more things that were either not done, or done very poorly - basic things like dusting, making the beds and sweeping the floor (these people mopped the floor without first sweeping the floor). All of my floors are now sticky and I have to figure out how to get off whatever they used on the floors. The house looked like teenagers had cleaned it. I am so angry now I could spit nails. DO NOT HIRE THESE PEOPLE. They don't have a clue about how to clean a house. Not only did I waste money, I now have to clean my house myself.
  • Willie C. Apr 23, 2016
    Apartment Cleaning
    Verified Review
    Good job
    Ms. L. May 28, 2016

    Thanks for taking the time out of your busy schedule to review us. We hope to hear from you in the near future. Ms. Butler 202-758-4832

  • Ella D. Mar 15, 2016
    House Cleaning (One Time)
    Verified Review
    Prompt and accomodating regarding scheduled appointment and future appointment scheduling. Had to request TV, sofa and chair cushions, master bedroom dresser, master bedroom area rug be vacuumed (was asked to inspect and clearly none of these had been done). Granted, as they explained TV sets are by request only as some clients do not like their tv touched....but blankets on the sofa and sofa back cushions with fur on them after being "cleaned" are not cleaned. After my request they went back and I was satisfied, but I doubt i would be if I hadn't been there to inspect before they left. Scheduled them again, and hope this time nothing remains furry or dusty or unvacuumed, as they are nice people and I really want a monthly service I can rely on
  • Roshni P. Feb 29, 2016
    House Cleaning (One Time)
    Verified Review
    If i could give them no stars i would. Highly unprofessional. I had scheduled a move out cleaning for early Sunday morning. First they showed up over an hour late and on top of that they sent only one person. I had specifically asked for two people and when i asked why only one person was sent i was told they decided it was a one bedroom so one person was enough.I asked for another person to be sent because I was already running behind schedule because of their delay. On top of that they had no trash bags with them.Which cleaning company shows up without trash bags ! Second cleaner arrived after an hour and she vacuumed one room and then disappeared. My apartment was empty as I had already moved all my belongings the day before. What should have taken two people about an hour and half took over 3 hours including the hour delay. I will not recommend their service to anyone.
  • Nathaniel K. Feb 21, 2016
    Move-in or Move-out Cleaning
    Verified Review
    Quick friendly and super efficient!! Was very friendly to my dog too!!!
    Ms. L. May 28, 2016

    Thanks for taking the time out of your busy schedule to review us. We hope to hear from you in the near future. Ms. Butler 202-758-4832

  • Anita L. Jan 1, 2016
    House Cleaning (One Time)
    Verified Review
    we unfortunately did not require their services after all but found them to be very responsive as we began the process.
    Ms. L. May 28, 2016

    Thanks for taking the time out of your busy schedule to review us. We hope to hear from you in the near future. Ms. Butler 202-758-4832

  • Christen M. Dec 5, 2015
    House Cleaning (One Time)
    Verified Review
    Ms. L. Dec 7, 2015

    Thanks for reviewing us. Tell your mom Happy Birthday, from Xtreme Cleaning. Ms. Butler 240-707-4912

  • Holly W. Dec 1, 2015
    House Cleaning (One Time)
    Verified Review
    The team was professional, friendly, and did a great job. They straightened places that I didn't even realize needed straightening. I will use them again in the future and recommend their service to others. Thank you, Xtreme Cleaning.
    Ms. L. Dec 1, 2015

    Thanks so much for taking the time out to review us. It was our pleasure to help during the busy holiday. You have a very lovely home and we would love to come out again, anytime. I have emailed you a receipt. Happy Holidays, Ms. Butler 240-707-4912

  • Xavier L. Nov 30, 2015
    House Cleaning (One Time)
    Verified Review
    They did a good job.
    Ms. L. Dec 1, 2015

    Thank you for reviewing us. Enjoy your new home, Ms. Butler 240-707-4912

  • Piyali R. Nov 24, 2015
    House Cleaning (One Time)
    Verified Review
    Nice job!
    Ms. L. Nov 25, 2015

    Thanks for reviewing us. We will send that receipt right over. Ms. Butler 240-707-4912

  • Julie D. Nov 24, 2015
    Move-in or Move-out Cleaning
    Verified Review
    I hired Xtreme Cleaning for a move-out clean. Ms. Butler and her team were an hour and a half late. Also the cleaning was sloppy--they didn't sweep/mop corners, missed large swaths of the baseboards, and neglected to clean my cupboards and freezer. I have a small apartment so these oversights were quite evident.
  • Ta'Janae P. Nov 12, 2015
    Thanks for coming out last minute.
    Ms. L. Nov 25, 2015

    Thanks for reviewing us. Look forward to seeing you again.

  • Keona B. Nov 11, 2015
    Ms. L. Nov 25, 2015

    Hello and thank you for the review. Call if you need our cleaning services again. Ms. Butler 240-707-4912

  • Marvin L. Nov 11, 2015
    They came at last minute and did a great job. Looking forward to next month. Thanks, Ms. Butler.
    Ms. L. Nov 25, 2015

    It's so nice to see a customer from another site, stop pass and give a review. Thanks a bunch! Ms. Butler 240-707-4912

  • Sydney G. Nov 9, 2015
    House Cleaning (One Time)
    Verified Review
  • Reghen O. Nov 1, 2015
    Apartment Cleaning
    Verified Review
    They were available last minute and did an amazing job!!! Definitely using their service again!!!
    Ms. L. Nov 3, 2015

    We look forward to hearing from you. It was no problem to help out.

  • Jacob S. Oct 15, 2015
    Apartment Cleaning
    Verified Review
    Unbelievable - immaculate, spectacular, super nice great people !!
    Ms. L. Oct 27, 2015

    Thanks for giving us a review. We were more than happy to help.

  • Jamie L. Oct 15, 2015
    Deep or Spring Cleaning
    Verified Review
    Good: Xtreme cleaners was very responsive online when I asked them for a quote and asked specific questions about their service. Bad: On the day of the appointment, they were 45 minutes late to my house. This was on a weekday morning, so I ended up being late to work. Good: When the cleaning crew arrived, they were very polite, we went through the house briefly, I let them know a few specific things I wanted, and then I left for work. Bad: When I got back at the end of the day, I realized that the downstairs floors had not been cleaned. It looked like they moved the couch, cleaned behind it, and then got called away to another job and left in a hurry. The entire rest of the floor still had crumbs and dirt on it, and had not been swept. And they left a cleaning rag hanging off my bike in the hall... Good: When I let them know the job had not been completed, they were very responsive and offered an additional discount, plus to come back to the house for free to complete the job. Bad: I am looking for a cleaning crew that does not take a significant amount of my time to manage, and having to schedule another appointment just to complete the original job was not something I was interested in. I cleaned the floor myself. Verdict: They have potential, but I am looking for a cleaning service that I can rely on without having to be on top of them all the time to ensure they are prompt and thorough.
    Ms. L. Oct 15, 2015

    Hello and thank you for reviewing us. We are sorry to hear about your cleaning experience. We would never rush out and leave a house uncleared. We are glad to hear that the cleaners tried to correct the concerns that you had. The issues you had will be looked into and corrected appropriately. Thank you for welcoming our company into your home. Best Wishes, -Xtreme Cleaners

  • Sonja M. Oct 11, 2015
    House Cleaning (One Time)
    Verified Review
    Xtreme Cleaners cleaned a one bedroom apartment for us.
    Ms. L. Oct 11, 2015

    Thanks for taking the time out to give us a review.

  • Jillian L. Oct 8, 2015
    House Cleaning (One Time)
    Verified Review
    Came on such short notice, after another cleaning service I originally hired through thumbtack was a complete no show. Donteyah and partner did an outstanding job in helping my family with move and move out cleaning. Very professional, did an awesome job.
    Ms. L. Oct 8, 2015

    We enjoyed helping you. Congrats on the new home. Call again if you need our assistance. Ms. Butler 240-707-4912

  • Caroline B. Oct 6, 2015
    House Cleaning (One Time)
    Verified Review
    Ms. L. Oct 8, 2015

    Thanks for welcoming our team into your home. Please call again, if you need any assistance. Ms. Butler 240-707-4912

  • Shadonna S. Oct 5, 2015
    House Cleaning (One Time)
    Verified Review
    Ms. L. Oct 5, 2015

    Thank you for taking the time to review us. If you need our services again, we are a phone call away. Thanks, Ms. Butler 240-707-4912

  • Harish S. Oct 3, 2015
    House Cleaning (One Time)
    Verified Review
    They did good job in cleaning. Very polite and good listener.
    Ms. L. Oct 5, 2015

    Thanks for taking the time to review us. It was a our pleasure to come out and perform cleaning services for you. Thanks, Ms. Butler 240-707-4912

  • Yaw T. Sep 30, 2015
    Apartment Cleaning
    Verified Review
    They were an hour and a half late, which set my schedule back a bit. But they were very friendly and did a great job. Had they been on time it probably would have been 5 stars. I'd definitely use them again though.
    Ms. L. Sep 30, 2015

    Hello, this is Ms. Butler (office manager). I would like to start off by saying, I do apologize for being late and inconveniencing you in any kind of way. Next, I would like to say, thank for entrusting our team to come help you complete the cleaning request. It was our pleasure to help and come and do great job for you. We will be more than happy to service your unit again. Don't forget about your discount on a future cleaning. Have a good night! -Xtreme Cleaning Ms. Butler 301-273-8113

  • Vage. K. Sep 26, 2015
    House Cleaning (One Time)
    Verified Review
    Good people, great job
    Ms. L. Sep 26, 2015

    It was our pleasure to come and help out at your beautiful home. Don't forget the blue paper towels are at Target, Wal-Mart and Home Depot in Auto section. Don't forget to put the polish remover on the front glass door. Enjoy your new home. Canal us, if you need our assistance. Ms. Butler 240-707-4912

  • David C. Sep 13, 2015
    Move-in or Move-out Cleaning
    Verified Review
    I booked Xtreme Cleaning at the last-minute on a Friday evening for a job on Sunday morning to clean up after a big house party and to prepare for me to move out of my house. They responded quickly, they quoted me a much lower price than another company, they were punctual, professional, and courteous. They did a good job cleaning, although they neglected to dust one or two things. All in all, they did good work. I would use Xtreme Cleaning again.
  • Ajay U. Sep 12, 2015
    Apartment Cleaning
    Verified Review
    Ms. L. Sep 24, 2015

    Thanks for reviewing us. Ms. Butler 240-707-4912

  • Meredith F. Sep 8, 2015
    Apartment Cleaning
    Verified Review
    Ms. L. Sep 24, 2015

    Thanks for reviewing us. Ms. Butler 240-707-4912

  • Heide I. Sep 8, 2015
    House Cleaning (One Time)
    Verified Review
    The cleaners from this company were able to come on short notice, even though it was a holiday weekend. They did a thorough job cleaning our new home which was quite dirty after the previous residents moved out.
    Ms. L. Sep 24, 2015

    Hi, we enjoyed cleaning your new home for you. We hope your all moved-in and enjoying your new home. Thanks, Ms. Butler 240-707-4912

  • Kim D. Sep 8, 2015
    Move-in or Move-out Cleaning
    Verified Review
    We hired Extreme Cleaning to deep clean the bathrooms and kitchen of our college daughter's new apartment. Miss Bishop answered my internet pist for the service within ten minutes of mykst and we set up a time immediately. Her communication about the need to reschedule because she had booked us from home (only by a couple hours) ways handled prompltly and easily. Their cleaning was outstanding. The women even spent a few minutes with my daughter and her roommates giving them pointers on how to maintain the cleaning. I highly recommend the services of Extreme Cleaning.
    Ms. L. Sep 24, 2015

    It's our pleasure to help out in time of need. We are glad that the girls loved the cleaning and we wish them the best on their college journey. Ms. Butler 240-707-4912

  • Mathew M. Sep 6, 2015
    Apartment Cleaning
    Verified Review
    Great service and outstanding communications with Ms. Butler! The apartment is so clean. My wife and I highly recommend the Xtreme Cleaning Company. A job well done today. Thank you!
  • Zoe X. Sep 5, 2015
    House Cleaning (One Time)
    Verified Review
    Ms. L. Sep 24, 2015

    Thanks for reviewing us. Ms. Butler 240-707-4912

  • Ashley K. Sep 5, 2015
    Move-in or Move-out Cleaning
    Verified Review
    Punctual, polite, and awesome!
    Ms. L. Sep 24, 2015

    Thanks and glad to be of assistance. Call again, if you need us. Ms. Butler 240-707-4912

  • Brenda T. Sep 1, 2015
    House Cleaning (One Time)
    Verified Review
    Deep clean of our home, they did a great job! I highly recommend this team of workers, they worked hard and fast, and did a great and thorough job. Our house shines, and it smells wonderful. Very polite, attentive and conscientious employees and owner!
    Ms. L. Sep 24, 2015

    Thanks for taking the time out to review us. We were happy to be of assistance. Thanks for having us in your home. Ms. Butler 240-707-4912

  • Yenu W. Aug 30, 2015
    Move-in or Move-out Cleaning
    Verified Review
    Ms. L. Sep 24, 2015

    Thanks for reviewing us. Ms. Butler 240-707-4912

  • Ann C. Aug 27, 2015
    House Cleaning (One Time)
    Verified Review
    They were absolutely professional and wonderful. Exceeded our expectations, took their time, extremely thorough! Thank you so much for being so wonderful. They went above and beyond just a cleaning service. They really take pride in their work!!
    Ms. L. Sep 24, 2015

    We were very happy to help your grandmother. We were excited about her energy and good spirits. We would help her anytime she needs us. Thanks and tell your grandma we said, "hello". Thanks, Ms. Butler 240-707-4912

  • Katie W. Aug 24, 2015
    Apartment Cleaning
    Verified Review
    We booked them for our move out inspection and they just did OK. We only got them for 2 hours because they charge extra for overtime as well as cleaning inside of the fridge, oven, windows, etc. Two women came and only 1 cleaned. The floors were still dirty but we passed inspection. Would not book again.
    Ms. L. Sep 24, 2015

    We apologize, that you were unhappy with your cleaning experience. We do charge if, we have to stay pass two hours. It would be unfair to other clients and unfiscable to our company, if we stayed past the agreed upon time allotted at no charge. Any time of 30 mins or less over the time is free. We we start to get into hours over, we have to charge. We also, pay our cleaners by the hour, so overtime goes directly to the cleaners, who performed the cleaning services. Thanks for taking the time out to review us. Ms. Butler 240-707-4912

  • Peter P. Aug 21, 2015
    Apartment Cleaning
    Verified Review
    They were a little late but very good at the job of cleaning. Nice work!
    Ms. L. Sep 24, 2015

    Thanks, anytime. Ms. Butler 240-707-4912

  • Cynthia E. Aug 20, 2015
    House Cleaning (One Time)
    Verified Review
    Ms. Butler and Ms. Jenkins were very professional and I was so happy with the results. I will hire them again in the future.
    Ms. L. Sep 24, 2015

    Thanks for your review. We are more than happy to help. Give us a call again. Ms. Butler 240-707-4912

  • Ivy C. Aug 19, 2015
    Move-in or Move-out Cleaning
    Verified Review
    Ms. L. Sep 24, 2015

    Thanks for reviewing us. Ms. Butler 240-707-4912

  • Kathy G. Aug 11, 2015
    House Cleaning (One Time)
    Verified Review
    The ladies from Xtreme Cleaning did a fantastic job, they were polite and took care cleaning around my breakable ornaments in my living room and bedroom. they had deep cleaned everywhere in my small house in two hours. I will be using Xtreme Cleaning the next time I need a deep clean in my house.
    Ms. L. Aug 11, 2015

    Thanks for taking the time out to give us a review. We were more than happy to help. Thanks for keeping us in mind for any upcoming deep cleaning. Don't forget about the weeds killing spray. They sell really good ones at Home Depot. Happy Gardening! -Xtreme Cleaning

  • Akuila K. Aug 6, 2015
    House Cleaning (One Time)
    Verified Review
    Thanks Ms Butler. Excellent job and I will surely keep you two in mind for future cleaning jobs at my apartment.
    Ms. L. Aug 10, 2015

    We are glad to hear that we did good job in your cleaning time of need. We will listen out for your call in the future.

  • Samantha D. Aug 6, 2015
    Move-in or Move-out Cleaning
    Verified Review
    XTreme cleaning was very prompt in their response to my request and very professional. They came on time and worked very hard to clean my new home. The townhouse was disgusting prior to the cleaners coming, and they left it looking spotless. The kitchen had been a disaster zone and I'm so thankful that they were able to clean it to the level they did. Thank you!
    Ms. L. Aug 10, 2015

    We were more than happy to come in help clean your beautiful home, before you moved into it. We are glad to hear that, we did a great job. We hope that you think of us in future, if cleaning services are needed.

  • Danya A. Aug 3, 2015
    House Cleaning (One Time)
    Verified Review
    These ladies were professional and did an outstanding job! My apartment had not been properly cleaned in 2 years, and so the kitchen was especially filthy. By the time these ladies finished, my apartment had a new feel, was sparkling clean, and smelled fresh! Hope to hire them again!!
    Ms. L. Aug 10, 2015

    Hello and thanks for the review. We were more than happy to come in and help you get things in order. We look forward to hearing from you in the future. - Xtreme Cleaning

  • Ronalyn C. Jul 28, 2015
    House Cleaning (One Time)
    Verified Review
    Let me start by saying that I could have been more specific/assertive in my expectations. The contract was a bit confusing to understand and there really wasn't a place for me or Xtreme Cleaning to sign. The actual cleaning could have been better -- the carpets weren't vacuumed and the appliances I pointed out weren't thoroughly cleaned. They did a great job with the oven though. Ending on a good note - the customer service was there but the actual deed... meh.
  • Lorrine S. Jul 16, 2015
    House Cleaning (One Time)
    Verified Review
    Cleaning was pretty good but I expected them to wipe out the inside of the cabinets as well as the outside. I also recommend you use 'murphy's oil soap' on real wood floors. They leave a nice polish look to real wood floors. I didn't realize doing windows meant only wiping out the inside vice vice cleaning the actual glass. Not bad for light cleaning.
    Ms. L. Jul 16, 2015

    Hi, we are happy to hear from you. We appreciate the feedback that, our customers give us. We do clean the inside of cabinets but only at request. House cleaners are not allowed to go inside of cabinets, unless requested or given permission by homeowner. On another note, the windows in the house were cleaned because I personally cleaned them. Our company do not provide cleaning of outside of windows, at all. Some customers do not like "Murphy Oil" products, so we use a neutral non-harsh cleaning solution on floors. We do apologize that, you weren't completely satisfied with our experience in your home. We will definitely, take into consideration the suggestions that, you have provided to us. Thank you and have a great day! Ms. Butler (office manager)

  • Jamey R. Jul 2, 2015
    House Cleaning
    Verified Review
    I am over the moon happy. Our house looks amazing. Ms. Lloyd and Ms. Butler did an excellent job! Ladies you have gained a repeat client. Thank you so much!
    Ms. L. Jul 4, 2015

    Thank you, for welcoming us into your home. It was a pleasure to help out. You were a great customer and we look forward to seeing you in the future. Happy 4th of July!

  • Jacques S. Jun 1, 2015
    Tile and Grout Cleaning
    Verified Review
    Tamika communicated throughout the process and is very thorough in her approach and her cleaning.
    Ms. L. Jul 4, 2015

    It was my pleasure. I hope you and your wife have everything up and going and you are enjoying your new tenants.

Q&A

How did you get started doing this type of work?
I always had a love for cleaning. So, I decided to combine my love for cleaning with my business ethnic.
What types of customers have you worked with?
Home cleaning/seasonal cleaning. Organizing and sorting. Move in/move out cleaning.
Describe a recent project you are fond of. How long did it take?
We went out to clean an elderly woman's home. She was full of life and fun. She needed help cleaning and she also had a request of us, to stand outside her bathroom door just to listen out to hear if she fall while took a quick shower, because she was having trouble with her legs. We were more then happy to help. At no extra charge.
What advice would you give a customer looking to hire a provider in your area of work?
I would say, check their reviews and only believe the verified ones, but even some of those need to be checked. Call and have a conversation about the details before hiring.
What questions should customers think through before talking to professionals about their project?
A customer should have in mind exactly what they need cleaned in their home. That helps with the quoted prices not changing, once their cleaner arrives.