Platinum Dwellings
Platinum Dwellings

Platinum Dwellings

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Management needs
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Introduction: Platinum Dwellings is a woman-owned, veteran-led community focused, socially responsible business that puts people ahead of profits. We welcome the opportunity to earn your trust to provide you with the best service in the industry! We invite you to review the property management services we offer and to get to know us as a company.
Overview

Hired 1 time

Background checked

20 employees

16 years in business

Payment methods

This pro accepts payments via Apple Pay, Credit card, PayPal, Samsung Pay, and Square cash app.

Social media

Facebook, Instagram, Twitter

Featured Projects

3 photos

Specialties
Management needs

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Reviews

Customers rated this pro highly for responsiveness, value, and punctuality.

Great 4.8

11 reviews

5
91%
4
0%
3
9%
2
0%
1
0%


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Thumbtack Customer
May 26, 2019
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From Google

From Google

Pleased with my experience thus far!
Platinum Dwellings's reply
Thanks. We appreciate your feedback.
pro avatar
Thumbtack Customer
May 29, 2019
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From Google

From Google

Exceptional service!
Platinum Dwellings's reply
Thanks. We appreciate your feedback.
pro avatar
Thumbtack Customer
Jul 14, 2019
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From Google

From Google

I have been a self managed landlord for the last 13 years and platinum dwellings is my first encounter with a property management crew and am very dissatisfied... its one of the worst experiences Ive had in my life with regards to customer service and accountability for my asset which is my rental home... Ive been signed with this company since December 2018 an have not been at ease since then... we currently have a tenant that is entering closely into 4 months of none payment and this company has not been communicating on a timely manner with this process... every month am calling to find out the status of my rent.... no calls nor emails are made to me to give updates... come on I shouldnt have to beg for an update via a call.... there should be an ongoing communication from this company as to updates.... now am told therell be a scheduled eviction Ill get the date.... what about my $1800 per moth for the last 4 month.... Ive been paying a mortgage and this company seem not to be making my restless nights for the last 3.5 months any easier...... this platform is my last resort.I do not recommend this company to any of my fellow Landlords....I will sure be taking my business somewhere else where I can be treated as a valued customer.
pro avatar
Thumbtack Customer
Oct 13, 2020
·

From Google

From Google

PLATINUM Dwellings Property Management, LLCThis review is long overdue. Platinum Dwellings Property Management came to my rescue at one of the lowest points in my life, 3 years ago when I was planning to give up as a Landlord. I had previous tenants that literally destroyed my condo apart from being inhabitable. They were, pardon my expression the tenants from Hell! They had drug activity, fighting, terrorizing neighbors, constant police visits just to let them back in after going to court. Eviction was near impossible in the winter by State code. They continued to destroy my property from the front door to the back bedroom including floors, walls and carpets etc. Platinum Dwellings found me once they had vacated the premises. I thought they were a scam, too good to be true but to my surprise they were a blessing in disguise. Kara Davis the Manager and her team renovated the whole condo with their maintenance crew. She listed my property and was very selective with choices, the tenants she interviewed including doing a back ground check to include any criminal activity. Platinum Dwellings has a user friendly website whereby you can interactively see your account/maintenance activity on your property. The Rent is directly deposited in your account promptly every month. During this time I lost my mother but never had to lift a finger to worry about the Condo or maintenance needed. I just sat back and let Platinum Dwellings take care of everything for the condo. I live in Virginia and the Condo is in Maryland, no more long trips for me. I thank God for Platinum Dwellings and I recommend them to anyone and everyone, they will put your mind at ease. All of my future properties will be ran by Platinum Dwellings as well as the one they currently manage. There arent enough stars to express my utmost appreciation for Kara and her team.
pro avatar
Thumbtack Customer
Mar 25, 2021
·

From Google

From Google

I wish I could say I had I memorable experience.As a landlord.. What I will say is Kara was not always responsive which was very unfortunate. This company did not perform how I expected them to. I had to jump in a settle most issues with my renters... in fact I closed out my own renters lease and performed the walkthrough. The management company asked me for my findings through the walkthrough... something is wrong here!! Isnt that what I pay you guys to do... I also closed out the lease and Platinum failed to calculate interest on the renters security deposit which is spelled out in the lease..This is what I paid Platinum Dwelling to handle.I was not 100% satisfied with the service so much that I had to write this review which I never do.Just thought others should know my personal experience.Stay safe everyone.
Credentials
Background Check

Julia Gary

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