Grout removal and re-grouting. A charming fellow. Didn’t show up three times. The time that they did show up it was two hours late. The guy who performed the work showed up alone (the boss said they’d be working on it together) and had NO idea what he was doing. He used a knife to remove the grout and HIS INDEX FINGER to apply the grout. And he asked me for the Windex and paper towels that he needed. A nice guy but didn’t speak a word of English, not one, so we could not communicate. I had an entire conversation with the boss that day and he absolutely 💯 promised they’d be on time the next day. I said if he wasn’t then our relationship would be at an end. The next day the scheduled time came and went. I left some money in an envelope taped to the door with a note that said I wouldn’t need their services any more. Then following day was when I got a good look at everything. What a freaking mess he made if it. I’m in worse shape then I was before and it’s going to cost even more to repair what was done. The whole experience was very stressful and, now, just completely disheartening. Don’t believe the pictures that you see- I wish I hadn’t. He probably made it all up.
Silva Tile
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