- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing includes travel fee to your desired location plus tax. Clients who require additional services outside of our initial contact will incur additional fees for the services. An example would be expressing docs on your behalf etc. New Title companies can receive a 20% discount for clients who close at our office.
- What is your typical process for working with a new customer?
New customers receive a client intake email to confirm their appointment which includes a $25 deposit that is applied toward the balance due and is non refundable. Customers may upload their documents in the portal unless there are 10 or more pages. In which case we will review the docs upon arrival.
- What education and/or training do you have that relates to your work?
All Notary Nation staff is commissioned by the State of Florida and has successfully passed a background screening via the NNA. Our Loan siging agents are certified by the NNA