Madison Information Services LLC
About this pro
Mr. Candullo was excellent! He was able to come at a convenient time, he did the work well and gave me pointers on how to keep my electronics safe. He was courteous and clean. Price was very fair. Could not have been more pleased with the experience!Sep 7, 2016VerifiedJoseph C.'s reply
We humbly thank you again for your customer experience. Madison Information Services Strives to exceed you expectations and hope you enjoy many hours using your TV. Best, Joe
We are in the process of updating our new home.Joe Candullo of Madison Information Svcs was very professional and knowledgeable . He took extra care to protect our home from dust and dirt. He spent extra time making sure everything was completed perfectly. He was personable and patient. We will be hiring Joe back to complete rest of our projects.May 22, 2016VerifiedJoseph C.'s reply
Hello Mr. Theophilopoulos, Madison Information Services strives to exceed your expectations. Thank you the customer testimonial and again for allowing us the opportunity to serve you. Please let us know if you have any further need for our services. Best of luck in your new home. Joe.
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- What should the customer know about your pricing (e.g., discounts, fees)?We keep is simple. Most of the time we always provide a complete description of the scope of work and include all labor and material. Larger priced projects will require a deposit for material and a scheduled payment plan in accordance to a targeted schedule.
- What is your typical process for working with a new customer?We typically respond to your online request and arrange a time to initially discuss your project work by phone. This is usually followed by an onsite assessment. Following the results of the assessment we will provide you with a proposal. Once we agree to any terms on the project work, we place this information in writing. This also means we outline all of your work in a clear easy to understand scope of work proposal forms.At the time of signing we require a 50% deposit on all project work and schedule a calendar date to commence the work. Method of payment accepted can be Cash, check or any major credit card.
- What education and/or training do you have that relates to your work?Continuing BICSI courses, and Custom Electronic Design and Installation Courses. Cisco Certifications, Various Standard Computer industry certifications.