FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer online quoting by the job, not by the hour. We feel we are competitively priced in the market. Plus, all of our techs are background-checked and insured. Most companies price by the hour and will quote you on the low end to earn your business, but when they arrive at your home, they’ll ask for more time, which is also more money. Since our price is fixed, we never come back and ask you for more money.
- What is your typical process for working with a new customer?
After collecting information for the cleaning project, we send the customer a quote and availability. Customers can enjoy our fast booking form with credit card payments or book over the phone with one of our representative. The customer will receive a confirmation email and an account email to review the booking or make any additional changes. Of course, we offer a 100% SATISFACTION GUARANTEE so if you’re not satisfied for any reason, we will come back to make it right!
- What education and/or training do you have that relates to your work?
Each of our cleaners is professional, supremely talented, and dedicated to doing their best work every time they work at one of our client’s properties. We know it takes trust to allow someone into your space, which is why our hiring process ensures the most responsible and dedicated employees. We also supply our cleaners with an extensive cleaning checklist so that no corner is overlooked and no room is under cleaned. From ensuring that your carpets are vacuumed, to mopping kitchen floors, to disinfecting all light switches, you can rest assured that we give the best clean, tailored to your space, each and every time.