Mean to Clean

4.5
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(221)
4.5
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221 reviews
5
74%
4
12%
3
4%
2
7%
1
4%
Customers rated this pro highly for punctuality, responsiveness, and work quality.
  • Jeremy S.

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    Marie and her crew did a pretty great job. Super friendly and very accommodating. I had tons of construction debris and they took care of it all. Definitely recommend for others!

    Oct 27, 2017Verified
    Mean T.'s reply

    Mr Jeremy, Thank you so much for your business and your encouraging words for our professional team members. We take a great deal of pride in what we do and it's awesome when the customer recognized it. Your satisfaction and continued trust in Mean to Clean is our most top priority. Thank you! Rudy

  • Cynthia K.

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    Yesterday I contacted Mean To Clean through Thumbtack to make them aware of my experience. I included pictures and only posted a private. They did not respond to me and after reading their response (attack) to/on Lorraine H’s comment today I find it appropriate to post it as a review here, My experience with them seems to be identical to hers. Two cleaners came in and immediately asked where the master bedroom was located and they went to work. I considered it odd that they did not discuss what I expected, but I thought they were the experts, eager to get to work and get things clean. While one of them was in the bedroom cleaning the other cleaner was in the kitchen. She did a good in the kitchen, including the refrigerator and oven. I noticed the cleaner from my bedroom had my vacuum out. It shocked me that she did not ask before helping herself to it, but it was not a big deal. I just wish she would have used it to thoroughly clean instead of using it to pick up only what she could see (the carpets were not fully vacuumed). My bathroom floors are still dirty, the sinks and counter tops were barely touched and not scrubbed or sanitize as hairspray, smudge marks and coffee rings were still visible. The shower had mold, soap scum, hair and other particles left in it. However, the shower doors were somewhat cleaner, than they were but not as clean as they should be. The bathtub was barely touched and the mirrors had old smudge marks. I watched as the living room was “deep cleaned”. A swiffer duster was the only thing used to “clean” the entire living and dining room, including the ceiling fan. The dust from the ceiling fan was even shaken onto the carpet. There were no chemicals or wipes used to clean or keep the dust down, glass table tops were not clean and neither were my knick knacks. They were only touched with the duster as was the baseboards and furniture. My house is not shiny clean and dust was scattered not removed. My home is not clean. I don’t want to hear apologies and before you attack me and my home please remember I contracted, hired, and paid you $200 to clean my 3 bedroom 2 bath home. You attempted to clean only 2 of the 3 bedrooms because I closed the door to one of them after watching how the cleaning was being done. To paraphrase your words, just so you know I take spending $200 to have my home cleaned seriously.

      Sep 4, 2016Verified
      Mean T.'s reply

      Dear Cynthia, We apologize for any inconvenience they you might had with our company. We are very surprised by your feedback. We received your email on Friday night (we are closed) and we just open today after the labor day. We pride ourselves on ALWAYS making sure that we make every attempt to make things right for our Customers through our thorough investigation process. As always, we appreciate your business and feedback. We've used that feedback to improve our cleaning service, just so you are aware that we take this very seriously. We takes great pride in our value and quality of our services we provide to all our clients. We offer to all our customers 100 % satisfaction means that if the work is not performed correctly , we come back and we fixed what is wrong in 24hrs. Well, we clean and we try to do our best always. Your satisfaction and continued trust in Mean to Clean Orlando is our most top priority. Thank you!

    About this pro

    Mean to clean is ranked as one of Thumbtack's Best of 2015 and 2016 in the Complete Cleaning Services category as a result of our great customer reviews. Why choose Mean to clean ? Are you in need of housekeeping in Orlando? Do you want to consider affordable housecleaning services? Well, at Mean to clean Orlando, we can offer you housecleaning services at very affordable rates! There is no big or small task for us. As long as you need our help with your housekeeping concerns, our team would be glad to serve you with the finest services that other cleaning companies can't provide! That is why many choose and highly recommend us to every homeowner out there, but what are the reasons why you should consider us for your housekeeping needs? There are many reasons why you should choose us for your housekeeping needs. Some of these are as follows: * Family-Owned Business -- We have been in the industry for several years serving many people with our top-notch-quality cleaning solutions. * We Use the Green Approach When Cleaning -- Our client's needs are our main priority, but we also ensure that they are safe and secure with the methods we use when cleaning. This is why we use the green approach, which involves eco-friendly housecleaning services. * We Serve with Integrity and Transparency -- We believe that honesty is the best policy. This is the main reason why we only serve with integrity and transparency. We don't have any hidden charges. If you want to save money, we also offer discounts and free estimates for everyone. * We Provide a Wide Variety of Residential and Commercial Cleaning Services -- When compared to other companies, Mean to clean Orlando offers a wide variety of residential and commercial cleaning services, which include glass and window cleaning, deep cleaning, regular housekeeping, move-in or move-out cleaning, carpet cleaning, pressure washing, interior cleaning, machine and industrial cleaning, and many more. Our service makes us the ideal choice for everyone who needs housecleaning services. * We Have an Outstanding Customer Service -- Our company also have an outstanding customer service, which is always available 24/7 to provide answers to your questions. So no matter what time you need our help, our representatives are always available to help you with your concerns. * We Take Pride in Having Qualified and Skilled Professionals -- Unlike others, we do not just hire anyone to do the job for you. Since we are a family-owned business, we take pride from having qualified and skilled professionals who are all dedicated and committed to providing the best you deserve. We have decades of backgrounds in cleaning, and we already know the perfect solutions for your needs. There are other reasons why you should choose us for your housecleaning needs. So if you don't want to waste your time, money, and effort on other services offered by several companies, then let us do the job for you! At Mean to clean, we got everything covered for you! Whether you need regular housekeeping or deep cleaning in Orlando, expect that we will give you nothing but results! Contact us today and discover why we make a difference! We look forward to the opportunity to service your needs and become a valued partner in maintaining and improving the appearance and cleanliness of your house, business, building and facilities. The "fine print" is composed of the following: * INSIDE FRIDGE AND OVEN - We charge $30 extra (contact us before) * WINDOW CLEANING IS EXTRA - Ask us for the price before you hiring (contact us Before) * We cannot move furniture, but we will try to reach any visible places, either by hand or with an extension duster. Cleaners are not allowed to be a step higher than a two-step stool. * Some homes have at least one chandelier or vaulted ceiling fan that we cannot reach by hand. We do offer chandelier cleaning as part of our window cleaning services. * We cannot guarantee the results of mini blind cleaning. Excessive buildup may require an additional charge. * Please allow for some dust resettlement after we leave; we try to limit the dust in the air but cannot prevent this entirely. * We offer 24hrs satisfaction guarantee ( we do not offer a refund) * Cleaning is by appointment only. We are looking forward to earning your business!

    Years in business

    10

    Times hired on Thumbtack

    506

    Number of employees

    12

    Background check

    Completed
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    Photos and Videos

    11 photos and 4 videos

      Q & A

      • What types of customers have you worked with?
        Our cleaning services are thorough and customized. If you want us to clean the entire home or just certain rooms, we do it. If you want to change your cleaning routine, simply call our office. We'll take care of it. On every visit, dusts, vacuums and mops each room. Using our equipment and our products, we clean from left to right, top to bottom, so no detail is overlooked.
      • What advice would you give a customer looking to hire a provider in your area of work?
        Our company is based on the belief that our customers' needs are of the utmost importance. Our entire team is committed to meeting those needs. As a result, a high percentage of our business is from repeat customers and referrals. OUR GOAL IS 100% CUSTOMER SATISFACTION.

      Business hours

      Pacific Time Zone
      SundayClosed
      Monday8:00 a.m. to 5:00 p.m.
      Tuesday8:00 a.m. to 5:00 p.m.
      Wednesday8:00 a.m. to 5:00 p.m.
      Thursday8:00 a.m. to 5:00 p.m.
      Friday8:00 a.m. to 5:00 p.m.
      Saturday8:00 a.m. to 5:00 p.m.
      Coverage Area for Mean to Clean is about 35+ miles of Orlando, FL.