Five stars are not enough to express what an absolutely amazing job Reliable did for me. If you need wood flooring, I cannot more adamantly recommend this business.
As a result of water damage, I had to replace the flooring on the entire first floor of my home (~1200 sq ft). The job involved removing an existing Bruce floor glue down and replacing it with a newer, more modern wood that was also to be glued to a concrete slab. Prior to making my selection, I conducted a significant amount of research to understand what was required for a concrete slab glue down in South Florida.
I selected Reliable because they were the ONLY business that explained to me what needed to be done and what they explained would be done matched EXACTLY what I had learned through my research. Others who claimed to be experienced were going to do things that I had learned were not advisable. Reliable's price was competitive with everyone else.
This family business is run as a partnership between father (Alex) and son (Cristan). The son acts as the business manager and his father oversees the actual work. Cristan is marvelous to work with and was always available when I needed him. He was prompt in visiting the home and in getting my estimate completed.
Alex is best described as an artisan - a perfectionist. He personally ensured that every aspect of the job was done to perfection. During the project, I developed a deep respect for Alex's work ethic. His focus is on providing excellent service and doing great work. He will advise you on what he feels is best. Go with his advise. He is the expert. You will not be disappointed. I am one of the pickiest people you would ever meet and Alex "floored" me (pun intended).
I am extremely happy with my project. I will ALWAYS look to Reliable for any wood flooring needs.
NOTE: Alex hails from Romania. As such, English is not his first language. I highly encourage you to get passed this fact, though, because it does not need to be an issue. He and I had rarely had difficulty communicating with one another. In those rare cases that we did, Cristan was always just a phone call away to clarify things. In the end, I was also able to pick up a little Romanian.