FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At 2AX Multi Services, our prices are always transparent — no hidden fees or surprise charges. We provide honest quotes based on the size and condition of the office, and all cleaning supplies are included. We offer special rates for recurring clients and discounts for offices that schedule regular cleanings (weekly or bi-weekly). Our goal is to deliver high-quality cleaning at a fair and consistent price.
- What is your typical process for working with a new customer?
When a new client reaches out, we start by understanding their specific needs — how big the office is, what type of cleaning they need, and how often they’d like service. We then provide a clear, no-obligation estimate, and once approved, we schedule the cleaning at a time that’s most convenient — usually after business hours or on weekends. On the first cleaning, we pay extra attention to details to make sure everything meets your expectations. From there, we build a consistent routine that keeps your workspace spotless every time. We believe great service starts with clear communication and trust, so you’ll always deal directly with the owners.
- What education and/or training do you have that relates to your work?
At 2AX Multi Services, we have strong experience providing high-quality cleaning services for offices and commercial spaces in the Orlando area. We’re well-trained in professional cleaning standards, safe use of cleaning products, and effective techniques to achieve spotless results every time. We’ve also completed training in sanitation and maintenance, ensuring that every service meets high-quality and hygiene standards. Our approach focuses on attention to detail, consistency, and reliability — the qualities our clients value most.