It’s free with no obligation to hire
Hired 2 times
21 years in business
Cash, Check, Credit card, Paypal, Square cash app
Data Recovery Service
This is a super nice guy. He was able to solve our problem over text, and was very gracious. His investigation of the issue was very through. We are impressed with him, and in the future will call him first. Thank you again for your help. We’re most grateful.Sep 20, 2019Verified
great. He went out of his way to make sure everything was OK. I'll definitely use you again.Nov 12, 2019Verified
Alvio, is extremely responsive and sensitive to the critical nature of getting computers back up and running if there is a problem. He continues to work with you until any problems or issues are fully resolved. Always looking with a critical eye to ensure that you have adequate backups and security on your system. I would highly recommend VeraCOM Tech for all your IT needs.Oct 1, 2019
Alvio at VeraCOM Tech has always been highly responsive and professional when dealing with all of our IT needs!Sep 19, 2019
VeraCOM provides top notch resolution within a very reasonable period of time. Technicians are always responsive, prompt and knowledgeable. The owner makes certain VeraCOM provides the highest level of service.Sep 20, 2019
- What should the customer know about your pricing (e.g., discounts, fees)?Payment is due only if the issue is resolved. There is a minimum travel charge for more than 45 miles of distance. Multiple hours of work may get discounted.
- What is your typical process for working with a new customer?Contact me and tell me the problem. We can either try to resolve over the phone, remotely, or in person. I can be onsite same day or the customer can drop off the equipment and I can have it back as soon as it is repaired.
- What education and/or training do you have that relates to your work?Over 30 years of hands on and misc classes with local schools and online courses. I've managed the IT departments for several companies. I have also been running my own companies since 1989. I continue to take relative college courses to keep up with new technology. I am a "think outside the box" troubleshooter when it comes to solving difficult problems. When I run into a new problem I research it and resolve it. I have very good success with troubleshooting and resolving problems. College Certificates o Information Management o Information Technology Technician Certifications include Windows Desktop, Windows Server, Linux, hardware, Local and Wide Area Networking, network security, Microsoft applications, programming logic, and software and hardware security.