Hired 208 times
18 years in business
(Eastern Time Zone)
12:00 a.m. to 12:00 midnight
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
Jan - Jul
Jul - Dec
Cassandra E.Jan 12, 2019Verified
Although we discussed all details and a security guard was assigned to my event with a detailed invoice a week in advance, no guard ever showed up and the contact was unresponsive. I have a signed invoice with the correct date, time, location documented. No guard arrived for my event.Jun 5, 2018VerifiedCSI Secure Solutions's reply
Totally untrue the client never paid the Invoice,so yes we do not work for FREE!!!
Kevin M.Nov 10, 2018VerifiedCSI Secure Solutions's reply
CSI has a separate division providing Professional Bodyguards, armed and unarmed as well as experienced Security Officers for special Events and permanent and temporary assignments.
Chris was fast and personable and worked with me on the pricing. would definitely use him again!Jan 8, 2019Verified
I wasn’t sure if I wanted to move forward with my search request, but after a few words with Chris and sharing my story, I’m glad I did...Chris is right. “Life is to short for second guessing”.Jan 3, 2019VerifiedCSI Secure Solutions's reply
This was a Missing Persons case where two friends had not spoken in quite some time and they lost touch.One of the many benefits of our work is reuniting people for whatever reason and feeling like you had some small part in it. We have an incredible Team of Investigators and love our work!!
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- What should the customer know about your pricing (e.g., discounts, fees)?Nothing complicated we price our work by how much time(hourly) the case or installation will take inlcuding equipment that we recommend or specify.
- What is your typical process for working with a new customer?Customer will call us/e-mail us through our website and make a request that we can either handle over the phone,in person at their place of residence/business or they can meet us in our offices.
- What education and/or training do you have that relates to your work?I go to ASIS every year which is the American Society for Industrial Security and ISC always staying abreast of the most up to date surveillance equipment and updated technologies but also to meet with my counterparts from around the world. I'm always talking and discussing techniques, security products and investigative solutions with my colleagues on a regular basis. I also belong to FALI(Florida Association of Licensed Investigators)and am attending their Annual Trade show in May in order to network with other investigators and keeping abreast of new Investigative techniques,experiences,changes in laws and being current in our industry.