CompBro.com - Remote Computer Repair Experts
Current Top Pro
Hired 173 times
10 years in business
Apple Pay, Credit card, Google Pay, Samsung Pay
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
Jul - Dec
Jan - Jun
Maintain 6 feet of distance from customers
Wear masks during the job
Wear gloves during the job
Disinfect surfaces touched during the job
Customers rated this pro highly for professionalism, work quality, and responsiveness.
Read reviews that mention:
- What should the customer know about your pricing (e.g., discounts, fees)?
Consumers pay a flat fee, no matter how long we take fixing your system. Small Business customers pay hourly, as it's more cost-effective for them to have us working on multiple systems at the same time.
- What is your typical process for working with a new customer?
1. We conduct a brief interview to thoroughly understand your problem and use of the equipment. 2. We establish a secure remote connection and run various diagnostic tools and manually check your computer for causes of the problem. 3. We take action to remove the malicious software or fix your problem in ways that promote system longevity and responsiveness. 3. We'll explain to you what caused it and how you can prevent it from happening in the future. 4. Only after the service is done and you're satisfied is when you pay.
- What education and/or training do you have that relates to your work?
Over 9 years of experience with computer software and repair, if it can be fixed remotely, we'll do it.