On the Way Rooter
About this pro
I got advice about maintenance that directly relates to customer service rather than dollars in his pocket.Jun 12, 2017Verified
Requested quote to disconnect septic tank, connect to city sewage. A quote was provided for 1,090.00 - Great! On the day he was going to collect the deposit he stated that a clerical error existed, and the actual price was 10,090.00 - and I still needed to pay for permits and hire a separate company to empty the septic tank. I asked my neighbors that also needed to do the same, price around 2k-3k, everything included.Dec 3, 2016Verified
Photos and Videos
- What should the customer know about your pricing (e.g., discounts, fees)?Most plumbing issues are diagnosed right on the spot and we give upfront pricing.
- What education and/or training do you have that relates to your work?I am constantly attending continuing education classes
- How did you get started doing this type of work?I used to ride along with my older brother and loved the excitement . Before I knew it I was invested 20 yrs.