FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We are competitively priced, but the management fee depends on several factors, including management responsibilities; age and condition of the property; rental property price and turnover; and number of units.
- What is your typical process for working with a new customer?
In order to begin managing a property, we will need several documents, which we will provide to you, be signed (property management agreement, direct deposit authorization form, W-9, and the power of attorney form); a copy of any service or maintenance contracts; the contact information for the association or the association’s management company; if the property is tenant occupied, a copy of the lease and the tenant’s contact information; contact information for any preferred vendors and contractors; and keys/codes to the property/gates. Once the documents are executed, we will smoothly transition the property into our management system.
- What education and/or training do you have that relates to your work?
Benjamin Lipson, founder of Icon Realty Brokerage and Icon Realty Management, is a licensed real estate broker, community association manager, certified property management specialist, resident general lines insurance agent, and an attorney.