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Alex and his team installed a large light fixture in our two story family room. We are very happy with the service!Jan 6, 2020VerifiedYOU ARE IN CONTROL SECURITY's reply
Very prompt to respond and professional. Came out next day to install light fixture. Alex and his team were very friendly and respectful of our home. I’ll definitely use again!Dec 3, 2019Verified
Holiday Lighting Installation and Removal
The contractor did not show up for the scheduled appointment to install holiday lights leaving me stranded. I bought the lights as per his request but they did not show up!Oct 25, 2019Verified
Showed up on time, friendly, professional, did a great job of installing 6 light fixtures in my house, and cleaned up afterwards. Definitely recommend!Jan 17, 2020VerifiedYOU ARE IN CONTROL SECURITY's reply
Thank you as it was very nice working with you. Cassie
Alex , came installed the tv and made big hole in my closet without asking me. TV was installed worst way possible. Later he promised to come fix the wall but didn't do do. I told him to check my kitchen hood and he took out the bulb and ruined 4 buttons on it. He promised to fix both the things wall n hood and now not picking up my call or replying to my text. I have all his messages so very careful before hiring him. I am going to file complaint against him cuz he made demages.Dec 17, 2019VerifiedYOU ARE IN CONTROL SECURITY's reply
I am very sorry to hear that you where not satisfied with our services but we explained to you that you had studs in your closet wall and that we where unable to wall fish the cable which we concealed and came back to patch up the wall which you did not want us to do on the day that we came out as to the hood over your stove had one of the buttons bad and we explained that to you but you want us to try and repair it which is something that we don't do.
- What should the customer know about your pricing (e.g., discounts, fees)?I do have a standard formula for figuring out our project costs. Due to the complexities and variances of appliance and electrical repair projects I cannot simply provide a number here though. Our basic service charge is $99.00
- What is your typical process for working with a new customer?We enjoy meeting our customers face to face and LISTENING to them.
- What education and/or training do you have that relates to your work?Our certified professionals have achieved the following specialized training and certification exams: -Limited Energy Systems Specialty -OSHA 30-hour Construction Training Course