What should the customer know about your pricing (e.g., discounts, fees)?
We have a standard pricing matrix system and we are always are willing to work with the customer to fit in there budget.
we also offer an "No-Hassle, No-Excuses, NO-NONSENSE, GUARANTEE... that You'll Love it OR We'll Pay For it!"
"You must be absolutely delighted by our services!!! If for any reason, or no reason at all, you feel you're not absolutely, positively 100% happy with our work, I WON'T BE HAPPY EITHER. That means I WILL NOT REST until we make it right. I will immediately send my team to fix the problem no questions asked If it's still not good enough we will pay a competitor of your choosing to fix it for you That is how strongly I believe you will love what we do. Let us prove it to you!"
What is your typical process for working with a new customer?
Get to know the customer and their needs, walk them through our company system and how we can meet their cleaning needs.
For all customers I always offer referrals/reviews from my current customers.
It is very important to me to put customers at ease and to make sure they feel comfortable, since we will be entering their home to clean.
we give them the highest rated House Cleaning Service and Lawn Care Services in our area
What education and/or training do you have that relates to your work?
We have a 5 star C.O.R.E. training program that ensures the highest cleaning standards.
Everyone we hire (experience or no experienced) goes through the training program.
How did you get started doing this type of work?
Wanting to serve the community and wanting to help others
What types of customers have you worked with?
House Cleaning Service, Office Cleaning Service
Lawn Maintenance, Mulch Installation,
Irrigation & Sprinkler Repair,
Flower Bed Maintenance,
Shrub Care, & more...
What advice would you give a customer looking to hire a provider in your area of work?
To make sure the customer feels like they are the number one priority!
Your needs are what is important not just a service provided.
Here are 10 Reasons Why You Should Choose Us Over the Other Guys:
* OUR 100% NO RISK GUARANTEE... means absolutely 100% NO RISK to try us.
* WE HAVE THE HIGHEST RATINGS: in Destin, Fort Walton, Niceville, Mary Esther, Miramar. Just look at our Google Reviews!
* WE SHOW UP WHEN WE SAY: and provide you with prior email or voicemail notification.
* YOU CAN CALL US ANYTIME 24 hours a day, 7 days a week, 365 days a year.
* WE PROTECT YOUR PROPERTY: with our $1,000,000.00 insurance policy.
* WE CARE ABOUT THE DETAILS: and complete a strict 23 point checklist on your property.
* WE SCREEN OUR EMPLOYEES: Everyone employee goes through a thorough background check.
* WE CARRY WORKERS COMP: If an employee is injured on your property, it's covered.
* WE ARE LICENSED SPECIALISTS: our management and staff are professionals.
* WE HAVE 10+ YEARS EXPERIENCE: and are family owned and operated!
What questions should customers think through before talking to professionals about their project?
Exactly what it is they are looking for...specifics.
Quality of work, pricing, timeframe etc.