FAQs
- What is your typical process for working with a new customer?
I believe wholeheartedly in customer service. What I’d like to do is communicate with my customers so that they can get a feel for me and I can get a feel for them. Also opening the line of communications with new customers normally will give new customers a more comfortable feeling with having what is essentially a stranger in their home. In any time you can communicate with your customers on a level that enables them to feel comfortable around you or with you in their homes it normally Translate into finishing a job more smoothly and a lot faster and Makes for a less stressful experience for both myself and Customer. Also it opens the door for developing relationships that are ongoing and will continue in the future when that same customer May need help with another project, here she is more likely to call me before anyone else because I took the time to try and develop a relationship with them
- What education and/or training do you have that relates to your work?
My father is an engineer, and I majored in construction management. Growing up around a father who was an engineer a Projects including the home that I grew up in was built by my father and I when I and was started when I was only 10 years old. From the ground up no one touched the house except him and I so at 10 years old I was digging footers with a shovel porn concrete into those Footers full of rebar and the stepped out plumbing that he and I had stubbed out.at 11 years old I was hanging floor joist and framing out the house along side my dad, at 12 years old I was running wire through the house connecting outlets and GFCI‘s learning about 110 electricity and how it felt when you grabbed a hold of it by accident lol! At 13 I was hanging drywall and finishing drywall at 14 I was putting on metal roofing on a 12 pitch roof alongside my father tied off with a rope on one side of the house hanging over the other. At 14 years old I was putting up siding and running ductwork and flex duct throughout the attic for air condition system 15 years old I was laying tile beside my father and that same year we finally did the punch out list and moved in after five years. I learn more in those five years than I did in any year of college and construction management or any year working in construction after that it was truly a blessing to be able to complete that task with my father at such an early age
- How did you get started doing this type of work?
I drove semi trucks for 16 years and was involved in a terrible accident in 2018 an accident where I broke my back in two places had internal bleeding and severe head trauma after over a year of rehabilitation I tried to get into a semi and drive again but after six days I parked it because it had done too much damage mentally and physically and I was unable to do it any longer out of fear of not being able to see my family again. Going back to my roots I knew that I was talented in many disciplines of residential services whether it be electrical, plumbing, carpentry, roofing etc. I could do it all. So I started this business DIY Jeff Gainesville in hopes of helping people in need of quality service for affordable prices and has truly been a blessing because I believe I have helped quite a few people and have developed a very good relationship with many of my past customers and ongoing customers I believe wholeheartedly and customer service and developing relationships with them and starting this business has truly been a blessing to see the eyes of people after you complete a project for them for a price that They could never get from a large contracting company is a very powerful feeling in a very warm feeling knowing that you help someone and you help them financially. Completing projects even starting projects are very costly thing for families money is not grown on trees in most families work extremely hard and Save for extremely long i periods of time Just to be able to pay for these projects to complete a project for a customer and then see that Customer save three 400 $500 that he or she was expecting to have to spend. It’s truly a great feeling knowing you help someone