|Monday||8:00 a.m. to 4:00 p.m.|
|Tuesday||8:00 a.m. to 4:00 p.m.|
|Wednesday||8:00 a.m. to 4:00 p.m.|
|Thursday||8:00 a.m. to 4:00 p.m.|
|Friday||8:00 a.m. to 4:00 p.m.|
About this pro
19 years in business
13 hires on Thumbtack
Custom Kitchen with Inlay Marble
Did a good job but never came back to complete the touch-up work I requested.Feb 15, 2017Verified
Mike and crew are great. Work done as agreed.Apr 23, 2016Verified
Stay away!!!! Terrible! This guy presented his contract to install 550 sq ft of bamboo flooring + remove and reinstall the baseboards; all material was supplied and delivered by me. After he received a hefty deposit, he removed the doors in the area, he installed the floor and refused to re install the baseboards or rehang the doors he removed. He said he would only install the baseboards if he was allowed to install the baseboards in the entire house for an additional 800+ dollar fee. Moreover, he said the doors needed to be cut and rehung because they no longer fit after he installed the floor and he would add that in for the 800 additionaI money. He was asked to just install the baseboards in the area that he was hired for pursuant to his contract and we may discuss a separate fee the door rehanging etc. He then said the job was complete and removed his tools and stormed out, leaving the work site dirty and unkempt, saying he was going to place a lien on the property for the balance. The next day I had another contractor review the area and the work. He rehung the doors and showed me that they required no modification or cutting. He and my attorney reviewed his contract and everyone is in agreement that he abandoned the job when he could not upsell and receive additional money for work he was not contracted to do. We are contemplating legal action. Do not be intimidated if a fraudulent contractor like this says he will place a lien on your property. Any contractor right or wrong can place a lien. Let them. You then file a show cause motion according to commercial code 713. The lien will be removed providing you have good evidence, which we do, and then you sue them for fraud. Although I have an attorney this is something any homeowner can do on there own without hiring a lawyer. The contractor if he is a corporation must hire a lawyer to defend themselves. Don't hire this guy and don't be intimidated by scam artists like this Mike Dempsey character. I had no prior knowledge of this guy but I should have suspected something when he was reluctant to give references. I would give 0 stars but in order to post this review the web site insists the worst of the worst get at least 1 star.Aug 16, 2013VerifiedMichael D.'s reply
Again,An angry man who refused to pay for work done.After install was complete he needed new base installed not only at areas I installed wood floors but the whole house (he had new tile installed downstairs) I gave him a great price to install all the base.He then refused to pay me for work done. Installing new base was never discussed or included on contract and was to be billed as a change order ( extra)
We needed our hardwood floors in our new house done well and fast. Called Mike to come out and give me a quote and they came out the same day. He started work the next day and within three days, my floors were finished and gorgeous!Oct 9, 2016Verified
They did a great job recovering my floor after a next company did a horrible jobApr 24, 2016Verified
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- What should the customer know about your pricing (e.g., discounts, fees)?Pricing depends on species of wood,square footage,floor prep etc... Our pricing is the same since 1999 for labor A site visit offers the chance to write a proper estimate.
- What is your typical process for working with a new customer?We normally start with a phone call. This gives us an idea of what the customer is looking for and lets us narrow down what types of flooring they like. We then move on to a site visit. Bringing samples when needed. On Sanding work we need a site visit to see the condition of the floor and go over the customers expectations as to what is the final look they would like.
- What education and/or training do you have that relates to your work?Mechanical Drafting and Architecture Training for 3 years. Also many years of working with many different contractors.