Floor Coverings International Jacksonville East
LVP and carpet
Photos and Videos
41 photos and 1 video
Vinyl or linoleum,
Floor Installation or Replacement
Loved the floor but no baseboards were able to go back inMay 16, 2020Verified
The owner of the Jacksonville East location for Floor Coverings International is a true professional. Each time I have reached out to her she has been responsive to my requests, and offers valuable feedback. It is great to have a dependable, convenient, and reliable option for flooring in this area. I refer all my friends to Jacksonville East because I can trust they will not only have a great experience, but also find value and exceptional service.Dec 4, 2018Floor Coverings International Jacksonville East's reply
Thank you for your review. The JAX FCI Team passionately provides customized flooring options that meet clients needs. JAX FCI Team!
For the highest workmanship and professionalism hire Floor Coverings International!Nov 24, 2018Floor Coverings International Jacksonville East's reply
Thank you for your review. Jax East FCI Team!
vcbJun 14, 2019Verified
Jonyce Brown is extremely professional, keeps commitments, resourceful and always willing to help others. I am 100% confident that she will deliver the highest quality products and services.Nov 25, 2018Floor Coverings International Jacksonville East's reply
Thank you for your review. JAX FCI Team!
- What should the customer know about your pricing (e.g., discounts, fees)?We don't have any price gimmicks or "one week only sales". There are no "buy 2 rooms get 1 free" type of stuff. We simply offer the best products from the best manufacturers, using the most qualified installers, at an everyday great value. Our prices are always all-inclusive, with no change-orders. Once we give you a price, it stays that way even if your job becomes more complex once we remove your current flooring. There are no surprises, and you will not pay your balance until you are completely satisfied with result.
- What is your typical process for working with a new customer?It all starts with the in-home consultation. Book an appointment, and we will handle the rest. Appointments can last from 30 min to 2 hours depending on how you like to shop. We will stay with you as long as you need to find a product that you love. Once we find the customized flooring solution that works for you, we agree to cash or payment terms, and schedule your install. Typically, your project can be complete in under 2 weeks from the initial appointment.
- What education and/or training do you have that relates to your work?Everybody in the Floor Coverings International family receives 100's of hours of computer based and hands on training. We visit the home office in Atlanta 2-4 times a year for specialized workshops. We meet monthly with our reps from each company to learn the latest installation techniques and tips to get the most longevity and performance out of each product we carry. Every installer is scrutinized for certifications, references, years of experience, and overall talent. We aren't looking for a bargain when it comes to installers, we are looking for the best available at a good value.