It’s free with no obligation to hire
Current Top Pro
Hired 172 times
10 years in business
(Eastern Time Zone)
Mon - Fri
9:00 a.m. to 7:00 p.m.
9:00 a.m. to 5:00 p.m.
Credit card, Cash, Check, Square
Currently a Top Pro
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
Jan - Jul
Jul - Dec
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Cleaned all carpets in house, removed stains and odor from pets, made recomendations on how to care for carpet. Was flexible with schedule to meet out needs. Will definitely use in the future.May 20, 2016Verified
Ed & Karen did a wonderful job cleaning my carpet,very professional and friendly.I am planing to call them back for another job. Thank you K.N.EMay 10, 2016Verified
Ed Capps, owner of KNE gave us a quote for both carpet cleaning and tile/grout cleaning. We decided to use them and couldn't be happier; they did a wonderful job. Both Ed and his wife, Karen, are extremely hard workers and treat your house as if it were there own. They are very professional and take great pride in their work. Our carpet and tile look amazing and we will definitely use them again.Nov 11, 2013Verified
Unfortunately, I did not have as great an experience with KNE as I had hoped. After I placed my request, I heard back from two companies immediately. One charged $120 to clean four rooms and KNE charged $150. I needed my carpets cleaned rather expeditiously and KNE was able to accommodate that. Mr. Capps, his wife, and another person showed up early, ready to get to work. They seemed very professional and confident in their cleaning abilities and they finished in the time that they quoted. Initially, I was very pleased and at his request, I agreed to give him an additional $10 for the expedited service. He stated that the carpets would be dry within 6 to 7 hours, which was perfect for my upcoming move. However, when I returned 12 hours later, they were still wet. 18 hours later, parts of the carpets remained damp and a large stain appeared in the entryway of the master bedroom that was not there prior to the cleaning. Mr. Capps and his wife were kind enough to come back but they were only able to temporarily remove the stain. He attributed it to the padding underneath the carpet but the remainder of the carpet did not have any stains. This was an unfortunate experience, as I was left with a stain that was not there before we started. They seem like a very nice couple and they clearly have great reviews. In this instance however, in retrospect, I wish that I had gone with the other carpet cleaner after my move. Mr. Capps did not offer any portion of my money back. In the end, there was no benefit to paying more and now having a stain that I have to get someone else to come and fix.Apr 18, 2017Verified
Upholstery and Furniture Cleaning
Ed and Karen did a great job cleaning my 12 year old sofa; It looks brand new!!! They arrived on time and ready to work. The fee was exactly as Ed quoted, and there were no extra charges as some companies might try to sell you. They were professional and friendly, and went over and above the call of duty. Even my pets, 3 birds and a dog, enjoyed their time with them! I highly recommend using Ed Capp of K. N. E. Solutions, LLC for your carpet and furniture cleaningMar 12, 2017Verified
- What should the customer know about your pricing (e.g., discounts, fees)?See pricing detail on the web site.
- What education and/or training do you have that relates to your work?Yes a lot of researches done.
- How did you get started doing this type of work?KNE is providing personal service and attention to detail to help busy people, we have been cleaning for a long time and decided to focus on carpet, tile and grout cleaning.