Reliant Roofing, Solar, & Hurricane Shutters
Reliant Roofing, Solar, & Hurricane Shutters

Reliant Roofing, Solar, & Hurricane Shutters

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New roof type
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Introduction: Reliant is a GAF Master Elite Certified roofing contractor that strives to be the best at residential roofing. Reliant is a highly specialized residential and commercial roofing contractor in Jacksonville Fl. With this highly specialized focus, we have been able to create professional and high-quality roofing solutions that lead to a tremendous customer experience. With over 450 five-star reviews from across the web, we have become the most trusted roofing contractor in Northeast Florida. At Reliant we believe it is every single customer’s right to be treated like royalty when they choose to work with us. Our philosophy is “People buy why you do it, not what you do”. This is why we focus on not only delivering a high-quality finished product but also delivering the friendliest, easiest, and most professional service you’ve ever experienced. Our goal is for you to be so satisfied with our services, that you wish you could hire us for everything in your day-to-day life. That is the “why” behind our company.
Overview

Hired 11 times

Background checked

License verified

103 employees

6 years in business

Payment methods

Apple Pay, Cash, Check, Credit card, Google Pay, PayPal, Samsung Pay, Square cash app, Stripe, Venmo, Zelle

Social media

Facebook, Instagram, Twitter

Top pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

Jan - Jun

This pro indicated that they reviewed CDC safety guidelines for COVID-19 and pledged to do the following:

Maintain 6 feet of distance from customers

Wear masks during the job

Wear gloves during the job

Disinfect surfaces touched during the job

Featured Projects

23 photos

  • 24th Street N

    Roof Installation or Replacement

Specialties
New roof type

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Reviews

Customers rated this pro highly for work quality, professionalism, and responsiveness.

Great 4.8

17 reviews

5
82%
4
18%
3
0%
2
0%
1
0%

Read reviews that mention:


Thumbtack Customer

My experience with Reliant Roofing was exceptional!!! I want to give a special shout-out to Gabe who was our client manager, he helped us immensely from start to finish. From initial inspection; pricing, working with insurance etc, Gabe was extremely responsive. The production team was excellent in scheduling, roof installation, and clean up. The crew was outstanding, showed up on time, and worked very hard!!! This was my first time replacing a roof, and I will surely use Reliant Roofing again in the future. I highly recommend Reliant Roofing!!!
Reliant Roofing, Solar, & Hurricane Shutters's reply
Thank you for the awesome feedback, Rupa!
Jun 13, 2021
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Review from Google
Thumbtack Customer

My mothers roof got damaged in a storm so she asked me to find a roofer. I work with 1500 agents so I requested references on our chat page. Over whelming Reliant roofing was recommended at the same time I was needing a roof for a project of my own . I requested 2 quotes my mothers salesman's was friendly and really helpful so we move forward with Reliant and her roof installation went flawlessly and they did everything quickly and with expertise . We even had an issue they quickly took care of no questions asked. Very happy with my mothers roof but it was a big insurance job. here is the bad part the estimate I got on my project from Reliant was $10000 dollars for the job and 4 other roofers quoted under half. In fact the materials quoted were under $2000 . My project was only 500 sqft of roofing 400 sqft shingles with a 100 sqft peel and stick section on a flat roof and I was told there would probably be 2000 more in wood replacement. I got estimates for $3500 from reputable roofers with 5 star rating using similar or better materials with Torch down instead of a glue down plus any wood repair included . I know this might be a lot of details but if your doing an insurance reroofing the high standard or professionalism is the way to go . If your replacing a roof without insurance get other estimates and be careful . I don't have any ill will but I think the guy quoting my project must was able to cut out a portion of the job or was trying to make the owners some big profit. They would have gotten both jobs if they didn't over estimate . The gentleman emailed me every week hoping to get the job but never contacted me again or even responded again . I notified Reliant but it was dust in the wind they never responded or explained . $2000 dollars a square foot with $2000 more in wood repair was just shocking .
Reliant Roofing, Solar, & Hurricane Shutters's reply
Hi Joe, we're sorry to hear that your experience wasn't warranted a 5-star review. Please call us to let us know if there is anything we can do to make this a 5-star experience! 904-657-0880
Jun 25, 2021
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Review from Google
Thumbtack Customer

I had an emergency leak in my oceanfront beach rental . Had been a nickel and dime quick fix then the dimes were soon becoming $100sReliant came and stopped the leak and we scheduled a permanent fix ( new roof )Julian stayed in contact almost daily and was a great liaison for both parties! Definitely would recommend them to someone I know !
Reliant Roofing, Solar, & Hurricane Shutters's reply
Thank you, Hamish! We're so happy that you had a great experience!
Jun 25, 2021
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Review from Google
Thumbtack Customer

Hurricane shutters installed by Mike and Dan. The team was knowledgeable, professional, and pleasant to deal with. Good workmanship and clear instructions on hanging the shutters material in the event of a storm.
Reliant Roofing, Solar, & Hurricane Shutters's reply
Thank you, Michael! We're happy to hear you had a great experience!
Jun 13, 2021
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Review from Google
Thumbtack Customer

We highly recommend Reliant Roofing. It was a pleasure from start to finish. Kevin, Mike, Dan and Matt were professional and easy to work with. We now have peace of mind hurricane protection.
Reliant Roofing, Solar, & Hurricane Shutters's reply
Thank you for the kind words, Val!
Jun 10, 2021
·
Review from Google
Credentials
License

License Type: Registered Roofing Contractor (FL)

License verified on 10/13/2020

License

License Type: Registered Building Contractor (FL)

License verified on 10/13/2020

Background Check

Cameron Shouppe

FAQs

  • What should the customer know about your pricing (e.g., discounts, fees)?

    Each roof has its own complexities and uniqueness, and for that reason we offer customized roofing estimates. We offer a variety of products to meet various budgets, but we always provide the highest level of quality and professionalism in the industry.

  • What is your typical process for working with a new customer?

    Our first step is to listen to the clients' needs and fully understand what Reliant Roofing needs to accomplish in order to meet those needs. We like to think of ourselves as a roofing educator because we want the client to be as informed about the roofing process as possible before they make a purchase decision.

  • What education and/or training do you have that relates to your work?

    Our owner, Cameron Shouppe, is a state certified licensed roofing contractor. Our company prides itself on education and we require all of our employees, no matter what position, to complete the state licensing textbook. Whether you speak to our office support or our sales director, each employee at Reliant Roofing has a vast knowledge of residential roofing practices.

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