FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We provide free estimates to all clients. We also provide discounts to any emergency services professional, military and veterans, and educators.
- What is your typical process for working with a new customer?
We are very hands on through the entire process and ensure that our clients understand what needs to happen, why it's going to happen, and when it's expected to be completed. We try to be as transparent with our clients as possible and share every step of the process with them.
- What education and/or training do you have that relates to your work?
We are a IICRC certified firm. IICRC is the governing body of the restoration industry that has developed standards all restorations companies should be following.